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Beaverton Toyota
Beaverton, OR
8,754 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 8,754 reviews
September 24, 2015
Grueling oil change I arrived on time for my oil change and had to stand in the drive through for a long time while the service woman had trouble finding my appointment, I arrived on time for my oil change and had to stand in the drive through for a long time while the service woman had trouble finding my appointment, and then had to go ask for help, while i was told to stay with my car. The lady that moved the car was nice.. I would think that a lic. # should have brought all of the info up right away. The appointment had been made many days prior, so there was time for shop people to know that that vehicle was coming. I had to listen to the coffee guy talk to the lady that was working with him. The discussion (one sided) was about politics but she never got to say much. I have loved our Prius. over 200000 miles Our next car will be a plug in and there is allot to chose from in the market place. Rick Jones More
by rjjj9
Verified CustomerEmployees Worked With
I don't remember. If the dealership cares they can look it up
September 24, 2015
Highly Recommended. The service was excellent! Fast and nice. The service adviser Nick was very nice, warm and patient. He took care everything for me. Highly recommende The service was excellent! Fast and nice. The service adviser Nick was very nice, warm and patient. He took care everything for me. Highly recommended! More
by spongemonster1
Employees Worked With
Nick Wart
September 24, 2015
Your people make a difference It has been my experience over the past many years dealing with your dealership your people truly make a positive difference . The purchasing of It has been my experience over the past many years dealing with your dealership your people truly make a positive difference . The purchasing of a car has always been a positive experience and the continued maintenance on the car working with your maintenance people has always been a positive experience. Keep serving and satisfying your customers better than anyone else in the same business that you're in .. More
by gschloss
Employees Worked With
I have worked with a few of your sales and service associates I find them all very professional
September 24, 2015
Service center lied about me needing new tires. I got what I came for during this service, for the most part. Lifetime oil change. It was done fairly quickly, so I'll give credit for that. Howev I got what I came for during this service, for the most part. Lifetime oil change. It was done fairly quickly, so I'll give credit for that. However, after multi-point inspection, I was told that my prius's tires were dangerously worn and I needed to purchase new ones. Which I found odd, because I bought new tires literally 6 months ago and they only had about *3k* miles on them. I've been driving this car for 3 years and only just recently bought new tires. The conversation went like this: "That's odd, I just bought new tires." "Well, you have a prius, they go through tires really quick. Where did you buy yours?" "Les Schwab..." "Next time you might want to get higher quality ones, you can get them here for cheaper. We actually have some on sale here right now." "Oooookay. Thanks." The review sheet he handed me showed that two tires needed replacing "right away", and that two were in the yellow zone. I later checked my treads myself and saw absolutely nothing wrong with them. They didn't look low at all. I gave the service advisor the benefit of the doubt. Maybe he saw something I didn't. So I took my car to Les Schwab to get a second opinion, and they found absolutely nothing wrong with the tires. They even seemed to think it was unusual that I'd ask. I am truly disgusted that a place that prides itself on professionalism would lie, and so blatantly. I'm never going to see Dennis again, and hope he faces repercussions. More
by rivercrystal9
Employees Worked With
Dennis Wolfe
September 24, 2015
Dropped in for service I visited Beaverton Toyota for the 10k service on my new Camry. I didn’t have an appointment but was in the area so decided to see if they could fit m I visited Beaverton Toyota for the 10k service on my new Camry. I didn’t have an appointment but was in the area so decided to see if they could fit me in. I was greeted by John Holler who was able to work my car into their schedule. He let me know it would take a couple hours to complete since they were pretty busy and I didn’t have an appointment. I was fine with that since I had work to do and was able to use their free wifi… The car was completed sooner than promised which was great. Thanks for your hard work BT team. More
by GoldenTeam
Employees Worked With
John Holler
September 24, 2015
Inspection Missed Something I have had both my 2011 Camry and my 2008 Tundra serviced at Beaverton Toyota for the past two years; however, to pay for a FULL inspection and to hav I have had both my 2011 Camry and my 2008 Tundra serviced at Beaverton Toyota for the past two years; however, to pay for a FULL inspection and to have them miss the "corrosion" build up on the battery connections, to not even notify me of such a simple check was worrisome. This created a doubt within me, to wonder... what else could of been missed in the detailed inspection I paid for. I enjoy the service of Toyota because Toyota KNOWS their vehicles, but now I wonder if I am getting what I paid for at Beaverton Toyota. More
by spazjas
Employees Worked With
Joel Hunt
September 24, 2015
Good Work, but ..... !! Work was done as estimated, and for the stated price. No complaints - good job! But - I was told that the car would be ready at 330pm. I never le Work was done as estimated, and for the stated price. No complaints - good job! But - I was told that the car would be ready at 330pm. I never left the building, and was hanging around the Customer Area. Two hours later - at 530pm - I was still waiting to be notified that my car was ready. Finally, at 545, I started looking around for my service contact. He was gone !! I had to look around for my own paperwork, found it - and then got somebody else to check on the car, and let me know that it was done, and then process the paperwork. My advisor didn't come tell me he was leaving, and did not put someone else in charge of finding me. By the time the paperwork was done and I paid I was 30m late for a 6pm dinner appointment, and had spent 2+ hours hanging around for nothing. More
by joyandglenn
Employees Worked With
Nick Wart
September 24, 2015
Excellent Able to help pick out the right car for me in my price range with all the options I wanted quickly and easily. No headaches, no surprises, no pushines Able to help pick out the right car for me in my price range with all the options I wanted quickly and easily. No headaches, no surprises, no pushiness. More
by nonenone
Employees Worked With
James Vogeli, Hasan Abdellatif
September 23, 2015
Great Experiance An easy buying Experiance. Fair prices and dealing with one person the entire time was nice. One small suggestion would be someone should have acces An easy buying Experiance. Fair prices and dealing with one person the entire time was nice. One small suggestion would be someone should have access on accessories on Sunday's, so buyers don't have to return to pick up things such as floor mats. More
by thadiuspdx
Employees Worked With
Tony H
September 23, 2015
service hours too long Adviser doesn't listen customer order they just do follow the book said! Appointment service all way more than 1 hour and half just for oil and fitt Adviser doesn't listen customer order they just do follow the book said! Appointment service all way more than 1 hour and half just for oil and fitter change More
by nguyenf95
Employees Worked With
Cory Battan
