Beaverton Toyota

Inspection Missed Something I have had both my 2011 Camry and my 2008 Tundra serviced at Beaverton Toyota for the past two years; however, to pay for a FULL inspection and to hav I have had both my 2011 Camry and my 2008 Tundra serviced at Beaverton Toyota for the past two years; however, to pay for a FULL inspection and to have them miss the "corrosion" build up on the battery connections, to not even notify me of such a simple check was worrisome. This created a doubt within me, to wonder... what else could of been missed in the detailed inspection I paid for. I enjoy the service of Toyota because Toyota KNOWS their vehicles, but now I wonder if I am getting what I paid for at Beaverton Toyota. More

Excellent Able to help pick out the right car for me in my price range with all the options I wanted quickly and easily. No headaches, no surprises, no pushines Able to help pick out the right car for me in my price range with all the options I wanted quickly and easily. No headaches, no surprises, no pushiness. More

Great Experiance An easy buying Experiance. Fair prices and dealing with one person the entire time was nice. One small suggestion would be someone should have acces An easy buying Experiance. Fair prices and dealing with one person the entire time was nice. One small suggestion would be someone should have access on accessories on Sunday's, so buyers don't have to return to pick up things such as floor mats. More

service hours too long Adviser doesn't listen customer order they just do follow the book said! Appointment service all way more than 1 hour and half just for oil and fitt Adviser doesn't listen customer order they just do follow the book said! Appointment service all way more than 1 hour and half just for oil and fitter change More

Came in for transmission flush and oil change For this service we were a bit unhappy and I think it was an off day for the employees who helped us. I called before my visit and was told the transm For this service we were a bit unhappy and I think it was an off day for the employees who helped us. I called before my visit and was told the transmission flush was $180. When I got the bill it was $189.95. I had donated food and had a slip from the office. I was told it had been deducted. It wasn't a great amount but $20 is $20. I paid and left. I had gotten the wrong papers so went back and the the cashier made an error of $157, as I only was charged $ 14.97. I paid the extra and left with a bad taste in my mouth. I do not want to name any employees at this time. More

Very nice person I really liked how patient and knowledgeable Greg was. Nova is the person we talked on the phone and she got us to visit the dealership. She got us nu I really liked how patient and knowledgeable Greg was. Nova is the person we talked on the phone and she got us to visit the dealership. She got us numbers and information over the phone and was very nice to find us a deal. I'm happy she got Greg to help us while she was busy with other customers. He answered all our questions and was funny. He knows a lot about cars and value. Thanks for keeping me company while my mom went home and brought my dad to fill out paper work. You were very patient and not pushy. More

Professional and friendly personnel I purchased my vehicle at this dealership and had all my service visits here Never been disappointed and both customer service and service reps are e I purchased my vehicle at this dealership and had all my service visits here Never been disappointed and both customer service and service reps are excellent More

Dan Perez takes great care of you Let me start by saying that Dan is an amazing sales person. I live 3.5 hours away from this dealership and was hoping to get a great deal on a nice SU Let me start by saying that Dan is an amazing sales person. I live 3.5 hours away from this dealership and was hoping to get a great deal on a nice SUV. On 9/12/15 the wife and I went to look at an 08 Subaru Tribeca that we liked. We were super excited to go and purchase it. It had the 3rd row seat, Nav., entertainment center, etc... After driving for so long we finally got to see and test drive the Tribeca. We were disappointed!!! It did not look the way we expected it too. The detail had not been done the way we would have liked, there was a 2in. whole in the 3rd row seat, a/c was making a noise when turning it on and off, the driver side headlight was fogged up, and my biggest concern a thump noise each time you tapped on the gas pedal. We were extremely disappointed and I made sure Dan knew about it. By now, you are thinking this doesn't sound like a 5 star review... Here is where Dan the Man stepped up and made me seal the deal. Dan gave me his word that he would fix all my concerns in the following week and let me know if the Tribeca was still available. He called me almost every day with an update on the status of the SUV. Come Thursday, the 17th, I received another call from Dan. This time it was GREAT news!!! He told me he had fixed everything on Becca as we call her and she was ready to go home with us. Two days later we drove back to Beaverton; we test drove the car and found that everything was good. Except, for... my biggest concern, the thump noise on the gas pedal. Apparently, when they were trying it out the mechanics were not able to hear it. Heck, Dan didn't even hear it the first time I was there. I made sure he heard it the 2nd time we were there. So what does Dan do???? He agrees to pay for the repair at my local Subaru dealership. Now, if this doesn't convince you, I am not sure what else will. I know, maybe this next thing will. After signing all the paperwork to take Becca home, Dan adds the cherry on top of the cake. He threw in a complimentary 2 year/100,000 mile Powertrain limited warranty. For this reason, I would recommend anyone wanting to purchase a vehicle at Beaverton Toyota & Scion to go see Dan Perez. He will make sure he goes out of his way, to have the customer happy. Today 9/21/15 - Dan called me to make sure my driving experience was great and that I didn't have any issues with Becca. I have scheduled my appointment with my local Subaru dealership and hope that it will be a simple fix. Jorge & Arlene - Tri-Cities, WA More

A job well done. My rating pertains to my contact at BTS, Stan Grimes. He was polite, informative and not pushy in any way. He had the car ready for a test drive as I My rating pertains to my contact at BTS, Stan Grimes. He was polite, informative and not pushy in any way. He had the car ready for a test drive as I arrived, clean and easily accessible. His follow up was timely in every situation. He asked the right questions without being too intrusive. If this is the new breed of car salespeople, it's a pleasure to see from what I have experienced in the past at other dealerships. He seems like a genuinely nice man. In the end, I chose to look at another vendor model of used vehicle that BTS did not have in stock, but I intend on bringing in the girlfriend in to speak with Stan regarding a personal vehicle for her use. All in all, a very good job, Stan! More