
Beaverton Toyota
Beaverton, OR
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Service for Tundra I had to have some fairly labor intensive, unexpected service on my Tundra. The service ended up being a bigger project than originally thought, and I had to have some fairly labor intensive, unexpected service on my Tundra. The service ended up being a bigger project than originally thought, and took longer than expected. If it weren't for Joel I would probably be giving a pretty negative review. However, he made the whole experience a lot easier to handle. Through the process Joel gave a really good description of the issues with my truck, and the service that was needed. When Joel found out the repairs were taking longer than originally quoted he contacted me and immediately set me up with a rental car. When I was able to pick up my car the cashier made a comment that he though Joel wasn't supposed to be working that day. I found out Joel had the day off, but actually came in just to ensure my car was finally going to be finished and checked out correctly. I would say Joel went above and beyond making sure I had a good experience. Even though there were issues on the actual mechanical/repair aspect of my service experience I felt like things were under control because of his excellent communication. He anticipated my questions and concerns through the process, and I feel like I can trust him. I'll be back to the dealership for service with my two Toyota's. I'll definitely be requesting to work with Joel. More
Informative, quick, amazing service!! Kyle Gustafson quickly identified what I was looking for and took me to 5 amazing choices right away. He was well informed about each and every car we Kyle Gustafson quickly identified what I was looking for and took me to 5 amazing choices right away. He was well informed about each and every car we looked at making it a quick, easy decision. Not only was finding a car quick, and in my price range, but getting the keys was even easier. He took care of all the paper work and any obstacle I ran into he always found a way to make it work. Throughout the entire experience he had a positive, upbeat personality making me feel secure and comfortable with all of my decisions. I couldn't have asked for a better experience. I highly recommend Beaverton Toyota to anyone looking for a new car!! Thanks again for the amazing service, and vehicle!!!! More
I was terribly disappointed. It took over 2 hours. My 20,000 mile check up (which included an oil change and tire rotation) along with the 40+ check list took over 2 hours. I finally had to go to the My 20,000 mile check up (which included an oil change and tire rotation) along with the 40+ check list took over 2 hours. I finally had to go to the service desk to find out where my car was. It turns out my service tech (Jinnie) went to lunch and left me setting in the waiting area. I finally got someone to check me out after 1 pm. I mentioned the low air light was on and they said it would be checked as part of the check list. It must be the spare tire because it is still on. No body checked it even though it is part of the check list. Needless to say I am terribly disappointed in the service. Ray Feeney More
Car service Mike is amazing everytime I'm in. Awesome job explaining what my extended warranty includes and up is to date on recalls. The only reason I'm not Mike is amazing everytime I'm in. Awesome job explaining what my extended warranty includes and up is to date on recalls. The only reason I'm not giving a full 5 stars is because my "maintenance needed" light is still on. This also happened last time. This adds one more stop to come in to have the light turned off. More
New purchase with bad credit I had an amazing experience purchasing my 2013 Toyota Camry with Jessica London! I am incredibly picky with my choice of cars and Jessica helped my fi I had an amazing experience purchasing my 2013 Toyota Camry with Jessica London! I am incredibly picky with my choice of cars and Jessica helped my find what I was looking for, immediately could tell when I wasn't "feeling" a car, and went above and beyond to get me financed. Plus recently divorced and with not so good credit, Jessica and Mo were able to get me an amazing APR with a really good credit union. I would definitely recommend Beaverton Toyota for anyone looking for a great experience with people who work there to help YOU. More
Great service! I just bought my first new-to-me car in almost 20 years. I don't know much about cars, and I was terrified about the whole process. Tony Hossini was t I just bought my first new-to-me car in almost 20 years. I don't know much about cars, and I was terrified about the whole process. Tony Hossini was terrific -- knowledgeable, kind, smart and happy to answer all my questions, no matter how dumb they were. I'd been dreading the whole process of shopping for a car, but he made it easy. I'm delighted with the 2012 Corolla I bought, thrilled with the service I got, and looking forward to being a Beaverton Toyota customer for many years. If I'd known it was going to be this easy, I would've replaced my car sooner. I can't say enough good things about Tony and Beaverton Toyota. More
comfortable waiting area, friendly service agent, This is always a pleasant experience. Dustin is a great service agent, the waiting area is clean and comfortable, tv's, computer station, snack and c This is always a pleasant experience. Dustin is a great service agent, the waiting area is clean and comfortable, tv's, computer station, snack and coffee bar. More
Finally a pleasant car buying experience! After selecting the type of care we wanted (Highlander) we mistakenly visited a dealership near our home. The sales team at 'the other dealership' wa After selecting the type of care we wanted (Highlander) we mistakenly visited a dealership near our home. The sales team at 'the other dealership' was aggressive and disrespectful, and actually told us to go shop somewhere else... so we took our $40k across town. After a quick web search we found Beaverton Toyota and made a deal. The internet sales staff was responsive and professional. I was very open about items I wanted and those that I had no interest in (i.e. service plans). Tyler knew I wanted to get the paperwork completed in an hour and he made it happen - even came in on his day off. I don't want to buy another car soon, but if/when I do Beaverton Toyota is where I will start. More
30,000 Mile Tune Up The service that I received at Beaverton Toyota was efficient and affordable. Josh did a wonderful job of letting me know what was needed with my 4 R The service that I received at Beaverton Toyota was efficient and affordable. Josh did a wonderful job of letting me know what was needed with my 4 Runner, updated me to what needed to be done with my 4 Runner as well as getting me back on the road in a timely fashion. Josh was pleasant, helpful and knowledgable. More
Oil change This visit was just a simple oil change and tire rotation. I appreciated the lack of any upselling of revenue generators like "air system freshening" This visit was just a simple oil change and tire rotation. I appreciated the lack of any upselling of revenue generators like "air system freshening", etc. One thing, Smiles, you should visit the charges for a Prius transmission fluid change. It is a 35 minute procedure ( I have seen the procedure), , and should be about $150, with an hour and 4 quarts of WS fluid. I had it done at another Toyota dealer for $149. I would rather have had it done at BT. Thanks for great service. Mike More