Beaverton Toyota

Profession service and nice waiting area Clean facility Free car was Free Coffee Free wifi Free laptop for use Nice and comfortable sofa Can't ask for more. Treat us customers like k Clean facility Free car was Free Coffee Free wifi Free laptop for use Nice and comfortable sofa Can't ask for more. Treat us customers like kings More

Emergency service saved my weekend. Dennis Wolfe took care of a ruined tire on my Tacoma on a Friday at 4 PM when I absolutely needed the truck to shop and prepare dinner for 65 golfers Dennis Wolfe took care of a ruined tire on my Tacoma on a Friday at 4 PM when I absolutely needed the truck to shop and prepare dinner for 65 golfers and their families. You can count on Dennis! More

Great service! I've brought my "new used" car in for repairs more than I'd like, but I always feel like the employees go out of their way to make sure my experience I've brought my "new used" car in for repairs more than I'd like, but I always feel like the employees go out of their way to make sure my experience is positive. Today I brought my car in for diagnostics and when the tech found the problem he happened to have an extra part and installed it for free, in addition to going the extra mile to check another issue. My advisor also took his time to explain everything to me, even though I'm sure he had many other customers. Thank you!! More

Repair with no appointment I did not have an appointment and they were very nice about it. My wipers would not turn off. I did have to wait about 2 hours to find out that my I did not have an appointment and they were very nice about it. My wipers would not turn off. I did have to wait about 2 hours to find out that my problem didn't exist when the mechanic looked at it, but based on what my problem was he suggested the part I might need. So, I left with no charge. I expected a bill, but none. Even though the wait was long their lounge was comfortable and if I didn't want to wait I could have taken a shuttle. I felt everyone was extremely courteous. And then I got a free car wash!!! More

maintenance + overall check for road trip I wasn't able to get an appointment in time for our road trip, but was told that "walk-ins" would be able to get service. Service was excellent, as wa I wasn't able to get an appointment in time for our road trip, but was told that "walk-ins" would be able to get service. Service was excellent, as was the service representative, Rob Simchen, who was especially helpful. I am relieved that I was able to get my vehicle checked and road trip ready. I also appreciate the shuttle, so I was able to get other things done while my vehicle was serviced. I was again pleased that the cost of the service was very reasonable. More

5k service & brake service I wanted to get a 5k and brake service done before a trip. Dennis helped me get into a service opening the next day whereas the automated scheduler di I wanted to get a 5k and brake service done before a trip. Dennis helped me get into a service opening the next day whereas the automated scheduler didn't show any openings for a week. The new service facility is top notch. More

Tundra trade in Ron was very patient with my indecisive nature and I felt no pressure to buy. This was the first positive dealer experience I've had. Ron was very patient with my indecisive nature and I felt no pressure to buy. This was the first positive dealer experience I've had. More

replace touch screen on Prius V Cory was extremely helpful in keeping me apprised of the status of the replacement parts coming in so that I could coordinate the best time to drop of Cory was extremely helpful in keeping me apprised of the status of the replacement parts coming in so that I could coordinate the best time to drop off the car for the replacement and afterward helped reinstalling the phones on the entune display. More

It will cost WHAT????????? Purchased RAV 4 in 2013. Purchased additional warranty for piece of mind. Needed some things looked at. Called for appointment. Was told by female who Purchased RAV 4 in 2013. Purchased additional warranty for piece of mind. Needed some things looked at. Called for appointment. Was told by female who answered the phone it will be 110.00 to diagnose the problem, even though we were clear about what the issues were. Some rubber molding came loose form roof top during car wash and glove compartment "shock" had come off. It was shocking since we spent 2500.00 for additional warranties. Apparently they only cover mechanical. BUT, we are still inside our 3 year 36,00 mile bumper to bumper warranty. I called the warranty department. I was assured we are covered for the minor situations that arose. The time waiting on hold; the frustration of feeling betrayed by Beaverton Toyota COULD HAVE BEEN AVOIDED, if the female who answered the phone simply either knew how to find the information or transferred us to the department who could answer the questions. Went to my appointment carrying some frustration. Dennis Wolfe was our Service Advisor. We have worked with him before. His approach of "lets fix this now" was re assuring and solution based rather than a scare tactic as we received from the female who answered the phone when we made our appointment. He explained the extended warranty we purchased and explained the value and benefit of being inside the 3 year, 236,00 mile warranty coverage. Thank you Dennis! I appreciate your candor, explanation and solution based approach to this customers concerns. More

Great Experience Loved that the prices were set and pre-negotiated. Tarren was a wonderful guide - no pressure, very patient, and informative. The facility was also ve Loved that the prices were set and pre-negotiated. Tarren was a wonderful guide - no pressure, very patient, and informative. The facility was also very comfortable, clean, and generally impressive. More