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Beaverton Toyota

Beaverton, OR

4.5
8,833 Reviews

4300 SW Murray Blvd

Beaverton, OR

97005

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Showing 8,833 reviews

August 28, 2015

John Holler Rocks My service was completed in a timely manner. Everyone was so wonderful in explaining what was needed and what will be required in the future. I totall More

by Bdixie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Holler
Aug 28, 2015 -

Beaverton Toyota responded

Rockin John, we love it. Thank you so much!!

August 28, 2015

Poor service appointment A person called us to set up a date for a service appointment for our year old Camry. We also received an email confirming our appointment. When we More

by Dee70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure of names
Aug 28, 2015 -

Beaverton Toyota responded

Thank you for taking the time to review your visit, we sure appreciate it. We are terribly sorry your visit was not met with the exceptional experience you should expect to receive. We have an identified issue in our appointment software that is currently being looked into to prevent the dropping of appointments. We appreciate your review and are confident your next visit will be met with 100% customer satisfaction.

August 28, 2015

Fix engine light Excellent customer service. Found and fixed engine light issue within warranty at no charge. Good waiting lounge area, which has wifi and computer. Hi More

by vcyw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Wolfe
Aug 28, 2015 -

Beaverton Toyota responded

Yippee, another 5 star review. We thank you so much!

August 27, 2015

Routine Service done efficiently Routine 40K service was done in less than one hour. Waiting area is attractive. Good basic coffee is free and not all the food offered has to be purch More

by woodyenglish
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Wart
Aug 28, 2015 -

Beaverton Toyota responded

Beaverton Toyota send you a heartfelt "Thank you". We sure appreciate hearing from our customers. See you next time!

August 27, 2015

Great car buying experience! This is an innovative company all the way from how green they are in their practices to the sales process using iPads. Ajay was a great salesman -ask More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajay Coomber
Aug 28, 2015 -

Beaverton Toyota responded

WOW, thank you so much. While planning our remodel, we knew the focus had to be "how do we enhance our customers experience while at the dealership?". After all, without our valued customers all we have is a shinny new building. With reviews like yours, we feel a great sense of pride in the decisions made. We sure appreciate you taking the time to share your thoughts. Shhhhh here's a little secret ... Ajay loves adventure. Ajay just returned from a hiking trip where he lived off the land under his feet for 3 months. Even through his grown out hair and full scruffy beard, we knew he was truly special.

August 27, 2015

Completed in time stated. Very pleased with service done in a timely matter, as had no appointment. They took care of all my needs and then some. Thank you very much. More

by hctrip
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Wart
Aug 28, 2015 -

Beaverton Toyota responded

We thank you for sharing your experience.

August 27, 2015

Pleasant experience overall. It was a routine 25K mile service and was done quickly while I waited in the lobby. Took about an hour but the Wifi is good and their is a cafe. No pr More

by arungarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Battan
Aug 28, 2015 -

Beaverton Toyota responded

Thank you very much, we appreciate you taking the time to review your visit

August 27, 2015

Unresponsive and unapologetic about it Took my Prius in to be looked at due to the smell of gasoline. We were told we'd hear back by 10 am and I tried calling at 11 when we still hadn't hea More

by bn32
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Spears
Aug 28, 2015 -

Beaverton Toyota responded

We are committed to 100% customer satisfaction. We sincerely apologize that we did not meet that commitment. It is when an issue is brought to our attention that we take every opportunity to address it. I would love to further discuss this with you, will you call me at 503 853-1493. Thank you Cathy Low Customer Relations Mgr

August 27, 2015

Best overall experience I've purchased over 35 cars in my 70 years. I'm new to Portland and this is my 2nd purchase from Jeff Hildebrand and Beaverton Toyota. This is the bes More

by pd_fitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
and the sales Manager,, Jeffrey Hilderbrand
Aug 28, 2015 -

Beaverton Toyota responded

We welcome you to Portland and are truly grateful you chose Beaverton Toyota for cars # 34 & 35. Choosing the right policies, practices and staff is so important, we knew right off Jeff was a great fit. Thank you for taking the time to share your experience, we look forward to car #36.

August 27, 2015

Upgraded Rav 4 I purchased a 2013 Rav XLE from you dealership in December. At that time my credit could have been better. I really wanted a Limited but my credit res More

by blhoheisel62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron C, James Harding
Aug 28, 2015 -

Beaverton Toyota responded

We sure understand that sometimes our "wants" are restricted by life happenings. Congratulations for your diligence to this matter. Great choice of vehicle, I'm on my 4th RAV4 and just love them. I know you will have many years of enjoyment with your RAV4 and we thank you for sharing your story.

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