Beaverton Toyota

Informative, efficient The service rep that I worked with was very informative, offering me more information than I expected about long term care mor my vehicle. The waiting The service rep that I worked with was very informative, offering me more information than I expected about long term care mor my vehicle. The waiting area was pleasant and my car was finished quickly. More

Camry and Tundra Service Scheduled my appointment for my Tundra and Camry two weeks in advance for the same time slot on a Saturday. Both cars purchased at this dealer. After Scheduled my appointment for my Tundra and Camry two weeks in advance for the same time slot on a Saturday. Both cars purchased at this dealer. After arriving we discovered for whatever reason the Camry was scheduled 4 hours later in the day than the Tundra. Dealer was able to "fit" in the Camry to the Tundra schedule. Asked for a car wash on the Tundra. Did not get it nor a voucher. Used to be they would just wash it without asking. Saw a new scratch on driver side front quarter panel. Not too happy about that. Was not impressed overall. Feels like quality and customer service dropping at this dealership. More

Service above the norm The day I dropped my vehicle off most of the staff was at a training. But, they made accommodation to get me into the shop. The day I dropped my vehicle off most of the staff was at a training. But, they made accommodation to get me into the shop. More

Easy to work with! I worked with Hasan to trade in my RAV4 4cyl for a Rav4 with a V6 (same years) because I needed more power for towing. He immediately put me at ease a I worked with Hasan to trade in my RAV4 4cyl for a Rav4 with a V6 (same years) because I needed more power for towing. He immediately put me at ease as he was very knowledgeable and willing to listen to what I needed first without trying to shove me into a car I didn't want. Thank you for pulling all the strings you could to ensure that I got a deal and what I needed, not just the dealership got a deal! I look forward to spending many years with my 'new' muscled RAV4. Hasan is also a great team player, he worked well with his colleagues and I could see that they respected him! That really makes a difference to me when I spend money somewhere, everyone treated each other like they were partners and not competing against each other. I hope his supervisor reads this and understands how important these traits are in an employee, and I hope that Hasan is recognized for it. More

Thank you for making us feel like VIP's. We felt important to you as you greeted us with your friendly smile and relaxed conversation. You saw which car we had our eyes on and showed us all t We felt important to you as you greeted us with your friendly smile and relaxed conversation. You saw which car we had our eyes on and showed us all the features it had and then let us drive it to see how it drove. You showed us the different ways to finance it and gave us the space to make the decision. You made sure the car was clean and had a full tank of gas before we left. You also helped us program our phone into the bluetooth.. We are very happy with our new car. Thank you very much. More

Thank you for the friendly and professional Service I went in for an oil change and was told that I needed new brakes and other minimal work. This did not come as a surprise, as I had been noticing that I went in for an oil change and was told that I needed new brakes and other minimal work. This did not come as a surprise, as I had been noticing that the brakes were getting rather jumpy. Andrew Blaine was both friendly and very professional. He got me a loaner car and the job was done quickly. This was a smooth process and I appreciate the Andrew's business-like manner. More

Very Positive Experience We traded in a 2013 Honda CRV for a 2012 Toyota Prius. We changed our minds on the Prius because of the black interior. The day afterthis vehicle wa We traded in a 2013 Honda CRV for a 2012 Toyota Prius. We changed our minds on the Prius because of the black interior. The day afterthis vehicle was purchased, we contacted Beaverton Toyota and explained that we wanted to exchange this vehicle for our alternate choice which was $1,000 cheaper. We did not fully understand that the dealership's 7 day return policy is only applicable for vehicles of equal or greater value. The dealership would not make an exception to the policy, even when we indicated that we would accept a $1,000 increase in the price of our alternate vehicle. After much discussion, we elected to exchange the vehicle originally purchased for a Prius that was stickered at $1,000 greater than our original choice. Josh Ford, the Sales Director, and Nova Kunukau, our salesperson, expedited the new deal for us. More

Good experience--many cars purchased here Not pushy. Lets people make up their own minds. However, wasn't always clean and sometimes ambiguous in instructions. Had 2007 Hybrid Camry asked a Not pushy. Lets people make up their own minds. However, wasn't always clean and sometimes ambiguous in instructions. Had 2007 Hybrid Camry asked about keyless fob and was told yes LE Had this. Not the same as key in pocket and push start button. Things like that. Told could pay in full on Monday or Tues after picking up car on a Fri. Not so, wanted a check to hold. We never write checks for a future date. Bit of a hassle. But overall, would give good marks to both Tony & Tim Rick Hernandez in service has been VERY HELPFUL over the many years we have been buying and servicing our Toyota. Again on this purchase he has been right there top notch. Also over the years we have appreciated Brian Spears advice and take it very seriously. Want to work with him only. More

Our experience in purchase of vehicle Our experience as a family, in purchasing a vehicle was excellent! We felt no pressure and the person that was helping us, through the process, was Our experience as a family, in purchasing a vehicle was excellent! We felt no pressure and the person that was helping us, through the process, was very professional and helped us with all the questions and concerns that we had . More