Beaverton Toyota

Good work but 'sold' some unnecessary services They always do good work. However, they recommended several expensive services that I later found weren't in Toyota's recommended maintenance at my c They always do good work. However, they recommended several expensive services that I later found weren't in Toyota's recommended maintenance at my car's mileage and are known profit boosters for service departments. More

Excellent Customer Service Brian, my customer service rep, went out of his way to get me on my way. I know that I can always trust Beaverton Toyota Service dept to keep my car Brian, my customer service rep, went out of his way to get me on my way. I know that I can always trust Beaverton Toyota Service dept to keep my car is good working order. Much appreciated! More

Knowledgeable and friendly staff They made car buying experience easy and without worry. We had not bought a car in several years and were nervous. They made it easy. They made car buying experience easy and without worry. We had not bought a car in several years and were nervous. They made it easy. More

Helpful when I came in with spare after flat tire I really appreciated my service from Dan Martini at Beaverton Toyota when I came back from a trip with my spare after flat tire. Even though they were I really appreciated my service from Dan Martini at Beaverton Toyota when I came back from a trip with my spare after flat tire. Even though they were very busy the late afternoon I came in (and couldn't schedule an appointment), Dan took time to look at my spare, and showed me that the person (a kind citizen on the oregon coast) who put on our spare put the nuts on backwards and fixed that for me. He also took my flat tire so that the service department could look at it and determine the issue while I went on with my day. He called me that same afternoon with a quote and information on my flat tire issue. It turned out the tire was fine, but the wheel had bent from the large pothole I hit. The next morning they were able to fit me in with the wheel replaced (but keeping the tire) and since I was close enough to my next toyota care visit, they did that too all in the same visit. :-) I loved that I was able to work on my laptop and connect to internet while having breakfast while my car was being serviced. More

The service center is very professional I had my 15k service and received a clean bill of health for my Camry. The people were very professional and prompt in letting me know of any issues. I had my 15k service and received a clean bill of health for my Camry. The people were very professional and prompt in letting me know of any issues. More

On time and projected cost Setting up an appointment online is quick and efficient. From the moment one drives into the service area everyone involved is courteous and efficient Setting up an appointment online is quick and efficient. From the moment one drives into the service area everyone involved is courteous and efficient. Andrew Blaine always explains what is to be done and what was actually done once the car is ready. My only concern is that I sometimes feel that "future service items need attention" is a catch-all phrase that does not adequately justify why the procedure is required, especially when the Toyota Service Manual does not call for it. More

Good customer service. I've been to B'ton Toyota for many yrs to have my Toyota serviced. Although everyone is usually nice, this morning, your employee, Joel Hunt, provide I've been to B'ton Toyota for many yrs to have my Toyota serviced. Although everyone is usually nice, this morning, your employee, Joel Hunt, provided the very best customer service. He is very well mannered too ! Thank you, Joel. More

awesome service We take our cars regularly (tundra and a rav). Every time we go there's always friendly staff, Krystle already knows our names and she hasn't been the We take our cars regularly (tundra and a rav). Every time we go there's always friendly staff, Krystle already knows our names and she hasn't been there too long! More

Maint Needed light not reset I was told when we got there it might be a little long because an employee's wedding and you were short handed. My wife had an appointment 15 m after I was told when we got there it might be a little long because an employee's wedding and you were short handed. My wife had an appointment 15 m after mine, however you had no record. You were not going to service, but she found confirmation email. When my service light was not reset it makes me wonder what else was not done. More