Beaverton Toyota

Very Unprofessional management. Very unprofessional management. The transaction was fine until your 'manager' filled out my personal check for me, for the wrong amount. His response Very unprofessional management. The transaction was fine until your 'manager' filled out my personal check for me, for the wrong amount. His response to the error was unprofessional and confrontational. The second manager that approached me was equally unprofessional. Both John Canwell and James Harding show no concern for customer service or respect to customers. It is unacceptable for me to give my money to a business that values customer service so little. I walked. And, I would still like to hear from the general manager of Beaverton Toyota, Russ Humberston, so that I can explain what happened. Perhaps sharing my experience will help other customers avoid the same negative experience - some coaching is clearly needed here. What was an easy sale turned into a frustrating experience for me and a lost transaction for this dealership More

Happy firt-time buyers! My wife and I started our search for a new car together this year. We decided to start at Beaverton Toyota due to the excellent reviews and recommenda My wife and I started our search for a new car together this year. We decided to start at Beaverton Toyota due to the excellent reviews and recommendations from our friends. This was our first time car buying experience so naturally we were a little nervous and prepared to face the stereotypical bold car salesmen. Fortunately, that was the complete opposite from what we faced. David and his crew were very friendly and welcoming to answer any question we had. Never did we feel pressured to buy something we were uncomfortable with, nor unwilling to pay for. We are very excited about our new RAV4 and continuing our relationship with the Beaverton Toyota family! More

Thank you for sharing your knowledge! I bought my Prius from Beaverton Toyota 10 years ago. I have visited the service department every 3500 miles throughout the 165,000 miles of driving. I bought my Prius from Beaverton Toyota 10 years ago. I have visited the service department every 3500 miles throughout the 165,000 miles of driving. Each experience was great; what happened last Saturday exceeded even the previous service. I was sitting in a remote parking lot east of Cascade Locks with my elderly mother. We had stopped to enjoy the view. When I tried to turn the car on, the ENGINE light came on. I tried all the normal tricks like putting the key in the slot, hitting the Park button to no avail. A quick check in the manual told me to take the car to the dealer, not an attractive prospect in these circumstances. My first call was to the trusty service department at Beaverton Toyota. The woman in the service department confirmed that I needed to get the car to the dealer. She then went on to say that I should first check the gas cap. If the cap was not closed completely, making an audible click, it could trigger the engine light error. Sure enough, that was the case. I was so grateful for her willingness to be fully attentive and to offer her knowledge to help solve this problem. In keeping with my experience with all of the employees at Beaverton Toyota, this person seemed to really care about the outcome. I am sorry I didn't catch her name, but THANK YOU! you saved the day. More

Great Car Buying Experience Visited a lot of dealerships to buy a car and ended up back at the first one- Beaverton Toyota. Steve Waite was great; he really listened to what we Visited a lot of dealerships to buy a car and ended up back at the first one- Beaverton Toyota. Steve Waite was great; he really listened to what we were looking for (even though it was inexpensive) and helped us find the perfect car without any pressure. This is the second car we've bought at Beaverton Toyota and we plan to just keep coming back! More

i bought a car Richard kim is very nice preson he's experienced,good customers service helpfull he is best also we got the best rate and affordable i will recommend Richard kim is very nice preson he's experienced,good customers service helpfull he is best also we got the best rate and affordable i will recommend for everyone. More

Thank you Peter Fenton Everything started with a phone call, and I met Peter. I don't know very many English words to talk about my experience at Beaverton Toyota, but evenl Everything started with a phone call, and I met Peter. I don't know very many English words to talk about my experience at Beaverton Toyota, but evenly I was very satisfied by what Peter did for me . Professionalism, competency, friendship, patience in explanation, & more, &more. Asked for a five star review, I ask you if you have over there more stars to add to the service this gentleman did for me and my son. Thank you Toyota & your employees. Dumitru More

Taken Care Of I went in to have LoJack installed and would need a loaner to get to work. I was well greeted and informed that someone would be with me in a moment. I went in to have LoJack installed and would need a loaner to get to work. I was well greeted and informed that someone would be with me in a moment. In a moment, Kyle, was there and put me into the system. He instructed me to wait in the service area and someone would call my name when the loaner car was ready. I noticed it was getting time for me to be on my way to work and I haven't been called for the loaner car. I went to the counter to inquire about the loaner car and there didn't seem to be one ready for me. So the nice gentleman asked Cindy if there was one on the books for me and there wasn't one. I informed Cindy that my main concern was to get to work. She said, "Come with me as I return a car back to the rental office and we will get you a car." She apologized for the small misplacing of my loaner car. That was nice but what was better was that when we got to the rental office Cindy nicely explained what had happened and that I needed to get to work very soon. The woman at the counter said, "No problem" and immediately expedited all the paperwork and had me in a loaner car (RAV4) in no time. It was a great feeling to have people own the situation and follow through with a positive and pleasant demeanor also no one was pointing fingers or blaming other departments for a small misplacement of a loaner car. The situation was just handled and handled well. Thank you very Much! M. Richter More

Toni Hossini was fantastic! This is our 3rd purchase we've made with Toni Hossini and we could not be any happier with his professionalism and his commitment to excellence! He h This is our 3rd purchase we've made with Toni Hossini and we could not be any happier with his professionalism and his commitment to excellence! He has a kind heart and he listens and understands what is is that we need. It's a pleasure to pass his name around town to our friends and family! Beaverton Toyota has our business for life! Mo in financing was terrific too! We had no reason to go anywhere else! More

awesome car buying experience Juan Orozco was the salesman who greeted us. What a pleasant, extremely patient and knowledgeable salesman. Highly recommend his service start to fin Juan Orozco was the salesman who greeted us. What a pleasant, extremely patient and knowledgeable salesman. Highly recommend his service start to finish! The new Highlander is an incredible vehicle. Redesigned last year and they hit a walk-off homerun. Thanks Beaverton Toyota staff for a great car buying experience. More

Great Service! My sales guy Hasan A+! Hasan did a great job making the process smooth. I would reccomend! Service department is super nice and for got me in and out answering all my questi Hasan did a great job making the process smooth. I would reccomend! Service department is super nice and for got me in and out answering all my questions. Even walking out to my SUV with me to help me out! More