
Beaverton Toyota
Beaverton, OR
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Great people! New facility is wonderful! I came in a day early, that didn't seem to be a problem. Tracy was fantastic at answering my on-line inquiry. Tracy introdu New facility is wonderful! I came in a day early, that didn't seem to be a problem. Tracy was fantastic at answering my on-line inquiry. Tracy introduced me to Richard my sales rep. Richard was very knowledgeable and helpful. He addressed every concern I had. I hadn't planned on my truck being ready for a few days but Richard found it and had it brought to the facility and detailed. Very exciting! Richard made sure I was ready to go before I drove away in my new truck. Moe (the financial officer) was such a nice guy too! Financing can be a nail bitter but he made this a positive respectful experience. I appreciated both of these guys approach, very pleased with my experience. More
Great car buying experience We were surprised at how easy buying a new car was. Richard was extremely helpful and friendly. We really appreciated working with a salesman that was We were surprised at how easy buying a new car was. Richard was extremely helpful and friendly. We really appreciated working with a salesman that wasn't pushy but was honest. Richard had a great sense of humor, is someone that we will work with in the future, and will recommend to our friends/family. Brian was also helpful and friendly. We highly recommend working with Richard and Brian! More
Terrible experience so i was deciding whether i wanted to buy a scion frz or a honda civic si. I decided i will test drive scion frz at Beaverton Toyota- biggest mistake so i was deciding whether i wanted to buy a scion frz or a honda civic si. I decided i will test drive scion frz at Beaverton Toyota- biggest mistake i made. I walk in and this guy Reza shows up. He looked at me like he was doing me a big favor even by talking to me. He was least interested in talking to me. He was just looking around, not even explaining what he is selling. I asked him, do u have a scion frz- "we might have one, so what"..."can i see it?", iask "might be somewhere outside, go look"...so i go around try to find the car...looked like he had a prejudice that "this guy is just here for the free ride" (Note:i bought honda civic si the very next day from wilsonville honda)...so i take the car for a drive- instead of explaining how/what it does, he just enjoyeeeed the ride...oh yeah, he opened his mouth to order me to take left and rights...so we get back and we talk about money. He is like, "what visa are you on, who is your employer, how much is your salary"..and trust me guys, my employer is pretty big...when i tell him that, he is like "oh, so you might get fired in 2 years"...am like "what the : where did that come from"....and there is more "If we sell you a car, how do we know you wont be fired before you pay the money back"....i said i dont have an answer to such futuristic qns...then i asked him what finance do u provide...he said we need to check your credit score for that (i admit, i was new to this entire credit score business- so he got me there)...and i said yes, assuming it will be a soft check...he made me sign up the credit score application, made a hard check on the credit score (which took a huge dip) ...after making me wait for 30 mins he comes back and says "no we cant provide you with any finance"...am like, "why, tell me some reason, is my credit score low"....he is like, NO, thatz it...note: i got full finance with a very good rate in couple of weeks from wilsonville honda.....Bottomline: i had loved Scion Frz, and the only reason i dont drive it now is this stupid sales person called REZA...dude learn to RESPECT customers: they are your bread and butter...I wonder now if is it time to ask you "So your employer can fire you in 2 years"? More
Ron was great Ron helped me from the time I found the used car online up until we walked out of the store with keys in hand. Highly recommend him and his team! Ron helped me from the time I found the used car online up until we walked out of the store with keys in hand. Highly recommend him and his team! More
Beaverton Toyota nailed it! Top to bottom, everyone we came in contact with treated my family like royalty. Due to lack of day care, my wife and I had to bring our three small ch Top to bottom, everyone we came in contact with treated my family like royalty. Due to lack of day care, my wife and I had to bring our three small children (4, 2, 7 months) to the dealership for the transaction. We were there close to six hours, and they made sure we were comfortable. It was exhausting, because we aren't ideal creditworthy clients, but they found a way to make our desires happen. David Stephens, our sales guy, actually took the time to play with the kids while the finance folks were doing their song and dance. I'm pretty sure my oldest son wanted to steal his hat, and they kept talking about their new friend David when we got home. I work in customer service, and I was blown away with how kind and genuine the staff was. Kiersten Molloy also made sure the kids were comfortable and had plenty of options of entertainment at their disposal. I played putt-putt with my sons for the first time! Beaverton Toyota has definitely raised the bar for client relations, and I don't want to shop anywhere else going forward. Thank you to everyone! More
Fabulous Pre-sale experience Stopped by without appointment, I was greeted right away by sales manager Jeff and helped by Jeff, a sales/product specialist. They were very informat Stopped by without appointment, I was greeted right away by sales manager Jeff and helped by Jeff, a sales/product specialist. They were very informative, listened to my needs, addressed all my concerns, let me leave without a fuss. Will definitely return to purchase a vehicle! More
Great Customer Experience! I would highly recommend Beaverton Toyota to my friends and family! Tim Wilson and Juan Orozco did a great job helping me find the right car for my da I would highly recommend Beaverton Toyota to my friends and family! Tim Wilson and Juan Orozco did a great job helping me find the right car for my daughter. They made buying a new car a positive experience! Go to Beaverton Toyota and see Juan Orozco or Tim Wilson - you won't be disappointed! More
Was not planning on buying but did. Juan did an extraordinary job of showing us the vehicles and all the things that go with them.. He also did a very good job in appraising my trade in Juan did an extraordinary job of showing us the vehicles and all the things that go with them.. He also did a very good job in appraising my trade in. The combination of showing by Juan and the amount offered on the trade in was some of the reason for buying. The other appeal was the O% Toyota interest rate. More
Tim Wilson is amazing. Ask for him! I was searching for cars and had narrowed it to an Audi A4 or Lexus is250. Just for due diligence I went to Beaverton Toyota to check out a Prius. T I was searching for cars and had narrowed it to an Audi A4 or Lexus is250. Just for due diligence I went to Beaverton Toyota to check out a Prius. Tim Wilson was the first to great me. He was extremely friendly and blew away the stereotype. He was extremely friendly and genuine. He wasn't trying to "sell" me anything but rather, answer my questions honestly and show me the cars that might fight what I'm looking for. After test driving the Prius and Tim answering my questions, I was leaning towards buying that instead of the luxury sedan. Tim did not pressure me in the least towards a decision. We discussed prices and he showed me many different options from the base model, to the Prius V. I told him I wasn't interested in all the bells and whistles of the V but only cared about leather. He told me I should go with the base model and can add leather as this would be the most cost effective for my needs. Not once did he try to up-sell me on the high models. I still wasn't sure what I wanted to do and asked him more questions about the various models etc. In the end, I purchased the fully loaded Prius V. My first new car purchase ever. I've looked at many cars over the last 20 years and dealt with many salesman. I've only purchased 3 cars from a dealer including this one. Of the dozens upon dozens of interactions I've had at dealerships, my interaction with Tim was hands down the best. In fact, that day I met with many other salesman at other dealerhips and Tim was the ONLY one who didn't pressure me at all. More
2015 Scion TC Richard made the sale process of my new scion exciting and fun while also being very helpful. I left the dealership having no doubts or questions abou Richard made the sale process of my new scion exciting and fun while also being very helpful. I left the dealership having no doubts or questions about the car as he answered the questions along the way without me having to ask. There was no pressure in the purchase which was great, and I was able to test drive the vehicle without being nervous or stressed out about being pressured. Richard was very personable and made my vehicle purchase one to remember. Thanks again! More