Beaverton Toyota

We have been looking to buy a new vehicle for the past few years and have visited Beaverton Toyota occasionally to look and test drive. We decided to visit again on the 2nd of November. We were greeted few years and have visited Beaverton Toyota occasionally to look and test drive. We decided to visit again on the 2nd of November. We were greeted by Tony Hossini and I immediately explained to Tony that we were not an immediate buyer but we were in the process of elimination: Highlander, Rav or Venza. Tony was very helpful in providing the information that finally allowed us to settle on a Venza when the time was right and as I stated, it was not 'right' at that time in my estimation. Tony was not at all pushy, he listened, and fully understand where we were and respected it. He did provide much information and answered our questions. We drove a new Venza and also looked at a used one on the lot which didn't have the features we wanted. Tony also looked at the used Venza's on-line and still nothing. Tony had just completed printing out a New Venza with the options we wanted so we would have something to compare against as we continued to search the used market when he remembered that a demo was likely to be available in the dealership shortly, it was not as yet listed on the inventory. It turned out to be the perfect vehicle for us with all the features we wanted plus the 'price was right'. We purchased it as a New Vehicle since it had not been sold and got the full New Car warranty. We also worked with Kevin Haines. A Great Guy also. Both Tony and Kevin were great. They respected our position and never tried to sell or force us. We were NOT SOLD a car; WE MADE A PURCHASE DECISION. My profession is sales and I can smell the typical sales process a mile away. It was the most pleasant car purchasing experience I have had in 40 plus years. This dealership operates by principles that distinguish it as a customer oriented business and the principles are apparent in all departments of the dealership that I have experienced in the past 10 years of having service performed there as well. This was my first new car purchase but it will not be my last if the need arises again. I look for honesty and integrity in the businesses I frequent and Beaverton Toyota has won my TRUST. Dennis R. More

Excellent customer service and attention to our needs. Thanks to all who helped make our trade-in and used vehicle purchase quick and painless!We feel very good about recommending Beaverton Toyota to our Thanks to all who helped make our trade-in and used vehicle purchase quick and painless!We feel very good about recommending Beaverton Toyota to our family and friends. More

Ben Dodge was OUTSTANDING!! We came to Beaverton Toyota with two RAV4s in mind that we wanted to purchase, we had looked at them earlier in the week. When we got to the dealership both vehicles had sold th with two RAV4s in mind that we wanted to purchase, we had looked at them earlier in the week. When we got to the dealership both vehicles had sold that morning :( Ben Dodge listened to our needs and quickly went to work! Not only did he find us a better RAV4 that had just come in, he got us a great deal on the price, our trade in and a new set of tires!! I would have rated this dealership an overall 5 as everything was great BUT the financing process. We were pre-qualified and had to wait 3 hours to get in and then wasted even more time in the actual finance guy's office. We almost walked away from the deal due to the horrible experience we had there...next time we'll get a PO and have our bank handle the financial piece. More

After no luck searching online classifieds and other new and used car dealers, I visited Beaverton Toyota website and saw a used Corolla that looked promising. Went there and was greeted by Doc Way and he and used car dealers, I visited Beaverton Toyota website and saw a used Corolla that looked promising. Went there and was greeted by Doc Way and he was more than helpful and kind. He spent a lot of time with me as I'm a reluctant car buyer. I looked at the one I saw online and we test drove that one and one other I wanted to drive to compare with the first one. He showed me the Carfax and went over it with me so I was able to understand everything listed in the car history. The car was what I was looking for and was within reason as far as price. ( I'm a cheapskate so the lower the better ) I was impressed by everything and everyone at Beaverton Toyota . I will always look there first if I need another car. I recommend my saleperson Doc Way. He even drove the new car to my house for me as I went there alone with no way to get two vehicles home by myself. He is very patient and kind. More

It was an easy buying experience. I saw the vehicle on the internet prior, it was there in stock when I got there. It didn't take a long time to purchase the vehicle. If you are looking to buy a Toyota, the internet prior, it was there in stock when I got there. It didn't take a long time to purchase the vehicle. If you are looking to buy a Toyota, I strongly recommend Beaverton Toyota. More

RJ was very friendly and helpful. He new my budget, and what I was looking for overall. He showed me an all wheel drive car that gave me the ability to tow my stuff when I move in the next year, but was d what I was looking for overall. He showed me an all wheel drive car that gave me the ability to tow my stuff when I move in the next year, but was doable financially. I really appreciated his understanding of my needs. Plus I was in my car before my insurance money even hit my account. Great experience! More

We are completely satisfied with the treatment we We are completely satisfied with the treatment we received. Usually, we dread the time it takes to process and close a new car deal. This time I a We are completely satisfied with the treatment we received. Usually, we dread the time it takes to process and close a new car deal. This time I am pleased to say that the entire transaction was very expeditious. Our experience was very pleasant. Everyone was friendly and helpful. We always recommend Beaverton Toyota to friends and family. So far, no one has reproached us for the recommendation.E More

My experience at Beaverton Toyota was GREAT! Rowdy was extremely patient and understanding. And, I SO appreciated that I only had to deal with one person! This is my first "good car buying" experience! extremely patient and understanding. And, I SO appreciated that I only had to deal with one person! This is my first "good car buying" experience! I will most definitely go back when it's time for a trade-in and I will continue to tell my friends & family that they need to talk to Rowdy. I got just the car I wanted along with an enjoyable, stress-free process...who could ask for more?! Thanks!! More

Beaverton Toyota hands down is the best dealership out there. We went to one Kia dealership before them and they pushed every car at us, at the Toyota dealership we told them how much we had to spend, th there. We went to one Kia dealership before them and they pushed every car at us, at the Toyota dealership we told them how much we had to spend, the milage we were looking for and the amount of seats we needed. We test drove one car and bought that car. Customer service and friendliness was amazing!! Beaverton Toyota is our first stop from now on. More

I bought a Toyota Sienna about a year and a half ago. Since I live in Montana, I had to travel to Beaverton to pick up the van. It was a 2007 and certified, and all of the pictures looked great when I l Since I live in Montana, I had to travel to Beaverton to pick up the van. It was a 2007 and certified, and all of the pictures looked great when I looked online. When I picked up the van, it had several (6 or 7) chips in the windshield. I knew that a certified vehicle shouldn't have chips in the windshield so I asked them to fix it. They actually suggested that I HAVE MY OWN INSURANCE COMPANY FIX THEM AFTER I RETURNED TO MONTANA! I couldn't believe the fraudulent suggestion. Finally, they agreed to give me a new windshield. They fixed it, but not without a fight. Then, a week after I got home, the front left fog light fell out and was dangling by the cord. I had to just take the light out because there was no way to get it to stay in. A piece of the bumper was broken internally. Shortly thereafter, a horrible knocking noise showed up--also on the front left. Since I was in MOntana I had to take the van to my own dealership, and they tried to find the cause of the noise. They tried many things, but nothing seemed to work. The gal in my dealership did some research and found out (on the toyota website which the service department in Beaverton had access to) that the previous owner had hit a curb and some work was suggested. He declined and then traded the car in. Apparently he also had heard the knocking noise. (It's in the records) I spent an ENTIRE YEAR with my dealership trying to figure out the cause. Luckily, after talking with TOYOTA CARE they agreed that warranty would cover the costs. Finally, the noise got fixed, and I turned my attention back to the fog light. This summer I came back out to Beaverton with my fog light and asked that they fix that. John Cantwell took my number and agreed to get back to me the next day (Friday before the 4th of July). However, before I left, he actually had the gall to suggest duct tape and had the mannerisms to imply that I was just some no brain blonde. Insulting. That Friday I waited until 4:00 for a phone call, but finally just went down to the dealership. I walked in and immediately John Cantwell was there. He got John Golden (who sold me the vehicle) and we discussed the situation. I told them that I had all sorts of problems with the vehicle and it probably should not have been certified. They didn't seem to take my fog light seriously. They left me at the table to go talk to the service department. When they returned John Cantwell said in his demeaning manner "Well we obviously aren't going to replace the bumper for you." (Replacing the entire bumper is how this SHOULD have been fixed.) Instead, they told me that perhaps the service department could plastic weld a piece to hold the fog light in. Since this was better than his initial "duct tape" idea I agreed and they got the van in to be fixed right then. I would NEVER do business with this company again. Unfortunately, the toyota dealership in Montana had to eat much of the costs for repair--which would not have been necessary had I known beforehand that this car had been in an accident; I never would have bought it! The accident wasn't reported to me because it had not been reported to insurance. NEVER should they have certified this vehicle. AND, though they claim they didn't know it had hit a curb, they MUST have known because they did some REPAIR for the problem. After spending over $20,000 on a vehicle said to be certified, you bet I don't think I should have to pay to repair previous damage to the vehicle. Mostly, the reason I won't go back, however, has to do with John Cantwell. He was the most rude person I dealt with there; he didn't seem to want to help, he NEVER called me when he said he would, and he made rude jokes about my circumstance. More