Beaverton Toyota

I have no problem with the sales associate, he was trying to be helpful, but his sales manager was very impolite. Mr. sales manager you have the title, you put a tie and a shirt, but you didn't became a man to be helpful, but his sales manager was very impolite. Mr. sales manager you have the title, you put a tie and a shirt, but you didn't became a man. You don't know how to talk with people. Customer is always right. You can not tell any body especially somebody visited your dealership you are wasting my time. If a customer is wasting your time who pays your salary. THINK........ I can not give any names, and I don't even care what their names are. Memo Akalin Textile Eng. Chemical Eng. More

These guys (all of them) worked as a team to make us feel comfortable and welcome. They were over the top in helping us get what we wanted. We waffled a bit on making choices and without meaning to we put comfortable and welcome. They were over the top in helping us get what we wanted. We waffled a bit on making choices and without meaning to we put them to the test...they were always there with a smile to help us. We searched for our car for a long time, checking Kelly Blue Book, Edmunds, Intellichoice, and AAA. We talked to friends and family. We went to many dealers and tried many cars. No one came close to helping us the way the people at Beaverton Toyota helped us. I recommend them without reservation. More

Researched entire west coast...got the best price, and the only 10yr./100,000mi.powertrain warranty offered on our first new car, a prius ll at Beaverton Toyota! After several months of our emailing and a the only 10yr./100,000mi.powertrain warranty offered on our first new car, a prius ll at Beaverton Toyota! After several months of our emailing and a couple phone calls to Kaitlin M., we had not only made a decision on exactly which prius ll to purchase...but she made us an appt. with a no pressure salesman...Rowdy Campbell.A kind gentleman who guided us through our test drive, took alot of care in answering each question, and concern, clearly and professionally. Moe J. took care of an easy finance process with a great rate. What a five star experience! We returned than to Beaverton Toyota a few days later by our choice to have some options installed in their service department. We were promptly met at our arrival by another polite young gentleman,Rob Simchen-Asst. Service manager. Rob took care of all our extras making absolutely sure we we're satisfied with each install. He bent over backwards, and every other way, to make sure of our satisfaction with our new prius, and the work performed. Again 5 star excellence. Oh did we forget to mention the complimentary loaner car and filled the gas tank of our new prius ll? Each Beaverton Toyota associate I spoke with,except a younger Kaitlin, had been employed there decades which says alot to me about how Beaverton Toyota treats everyone! Thank You all for a great first experience and your calm,no pressure,methods. R.&D.,B. More

In my limited experience in buying cars, I have to say, my experience with Beaverton Toyota has to be the best. The sales staff was friendly and knowledgeable. Finance team really worked hard to find a loa my experience with Beaverton Toyota has to be the best. The sales staff was friendly and knowledgeable. Finance team really worked hard to find a loan within your budget. Truly felt that they cared and worked really hard for their sale. I know I rated the price a 3, but I don't feel like I overpaid for my Toyota. I think I would give the price rating a 3 or lower for any dealership, due to the fact that the prices you see on the commercials never really apply to your common man. Your credit rating has to be astronomical in order to qualify and I feel, very few Americans fit that bill anymore. More

We bought our 2004 Dodge Stratus from Beaverton Toyota a few months back. We purchased the extended warranty that was suggested to us as it was a "36000 mile bumper to bumper warranty." We were hesitant to few months back. We purchased the extended warranty that was suggested to us as it was a "36000 mile bumper to bumper warranty." We were hesitant to purchase the car, but were assured by Mo "IF ANYTHING GOES WRONG YOUR COVERED" his exact words. Now a few months later, a friend is getting into the backseat and pulls the seat belt around like normal and it rips from the seat. "no problem I have that warranty" I thought. WRONG. They want $350 for "trim". I took the car back to the dealer, they sent me to the Dodge dealer which sent me back and now they want to pay only $150 of the $350 dollars to get this fixed. Unacceptable. They have been so helpful in the past, and I have always reviewed them well and not this. Maybe it is new management? Regardless, until something changes stay away from this dealership. A seat belt is a safety feature, not TRIM. It is also located in between the two bumpers mentioned being the condition of the warranty. If the warranty they sold me is not what they said it was, I expect them to fix the problem. My name is Joel Hatala. It is 12/30/2011 and I invite any member of Beaverton Toyota to contact me to get this issue resolved. I will write more review regarding my dealings with this dealership everyday until this is fixed. Until then I STRONGLY urge anyone thinking of going thru this dealership to reconsider and I will be telling my friends and family to do the same. update: they have fixed the seat belt for $75 -the cost of the deductible on the warranty-. I am happy they got this fixed but disappointed it took three trips and a crummy review to get something done. If you do go to this dealer and something goes wrong, look for Cathy Low. I didnt get to meet her face to face, but she was interested in getting our problem fixed over email, and she got it done. More

My experience at Beaverton Toyota was low anxiety. I never felt pushed for a quick sale or experienced negative feelings regarding a deceptive sales force. never felt pushed for a quick sale or experienced negative feelings regarding a deceptive sales force. More

We have been looking to buy a new vehicle for the past few years and have visited Beaverton Toyota occasionally to look and test drive. We decided to visit again on the 2nd of November. We were greeted few years and have visited Beaverton Toyota occasionally to look and test drive. We decided to visit again on the 2nd of November. We were greeted by Tony Hossini and I immediately explained to Tony that we were not an immediate buyer but we were in the process of elimination: Highlander, Rav or Venza. Tony was very helpful in providing the information that finally allowed us to settle on a Venza when the time was right and as I stated, it was not 'right' at that time in my estimation. Tony was not at all pushy, he listened, and fully understand where we were and respected it. He did provide much information and answered our questions. We drove a new Venza and also looked at a used one on the lot which didn't have the features we wanted. Tony also looked at the used Venza's on-line and still nothing. Tony had just completed printing out a New Venza with the options we wanted so we would have something to compare against as we continued to search the used market when he remembered that a demo was likely to be available in the dealership shortly, it was not as yet listed on the inventory. It turned out to be the perfect vehicle for us with all the features we wanted plus the 'price was right'. We purchased it as a New Vehicle since it had not been sold and got the full New Car warranty. We also worked with Kevin Haines. A Great Guy also. Both Tony and Kevin were great. They respected our position and never tried to sell or force us. We were NOT SOLD a car; WE MADE A PURCHASE DECISION. My profession is sales and I can smell the typical sales process a mile away. It was the most pleasant car purchasing experience I have had in 40 plus years. This dealership operates by principles that distinguish it as a customer oriented business and the principles are apparent in all departments of the dealership that I have experienced in the past 10 years of having service performed there as well. This was my first new car purchase but it will not be my last if the need arises again. I look for honesty and integrity in the businesses I frequent and Beaverton Toyota has won my TRUST. Dennis R. More

Excellent customer service and attention to our needs. Thanks to all who helped make our trade-in and used vehicle purchase quick and painless!We feel very good about recommending Beaverton Toyota to our Thanks to all who helped make our trade-in and used vehicle purchase quick and painless!We feel very good about recommending Beaverton Toyota to our family and friends. More

Ben Dodge was OUTSTANDING!! We came to Beaverton Toyota with two RAV4s in mind that we wanted to purchase, we had looked at them earlier in the week. When we got to the dealership both vehicles had sold th with two RAV4s in mind that we wanted to purchase, we had looked at them earlier in the week. When we got to the dealership both vehicles had sold that morning :( Ben Dodge listened to our needs and quickly went to work! Not only did he find us a better RAV4 that had just come in, he got us a great deal on the price, our trade in and a new set of tires!! I would have rated this dealership an overall 5 as everything was great BUT the financing process. We were pre-qualified and had to wait 3 hours to get in and then wasted even more time in the actual finance guy's office. We almost walked away from the deal due to the horrible experience we had there...next time we'll get a PO and have our bank handle the financial piece. More

After no luck searching online classifieds and other new and used car dealers, I visited Beaverton Toyota website and saw a used Corolla that looked promising. Went there and was greeted by Doc Way and he and used car dealers, I visited Beaverton Toyota website and saw a used Corolla that looked promising. Went there and was greeted by Doc Way and he was more than helpful and kind. He spent a lot of time with me as I'm a reluctant car buyer. I looked at the one I saw online and we test drove that one and one other I wanted to drive to compare with the first one. He showed me the Carfax and went over it with me so I was able to understand everything listed in the car history. The car was what I was looking for and was within reason as far as price. ( I'm a cheapskate so the lower the better ) I was impressed by everything and everyone at Beaverton Toyota . I will always look there first if I need another car. I recommend my saleperson Doc Way. He even drove the new car to my house for me as I went there alone with no way to get two vehicles home by myself. He is very patient and kind. More