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Beaverton Toyota

Beaverton, OR

4.5
8,824 Reviews

4300 SW Murray Blvd

Beaverton, OR

97005

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Showing 8,824 reviews

November 11, 2009

I've had my former car for 14 years and no car payments for 10 of those years, so I was very nervous about buying a car. Jose Castro & Brian G. took their time with me and were very helpful and encouraging More

by betty10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castro (Sales) & Brian G. (Finance)
October 26, 2009

Had an excellent experience with Beaverton Toyota and buying a certified used car. Walked in yesterday, took a test drive and filled out the paperwork all in time to get to my next appointment later that More

by dan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Castro
October 14, 2009

Andrew was very professional, helpful and friendly. We came to buy a new 2010 Prius but did not like the new interior. We own a 2004 Prius. He helped us find a 2009 Prius that was to our liking. He demon More

by Shelley Hanrahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Lopez
October 08, 2009

I had bought a Scion XD from Bend Toyota and didn't like it. I wanted to trade it in for a Camery and knew I would take a hit. I worked with a sales man named Doc Way. He was very patient and got me into wh More

by dickhanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc Way
October 05, 2009

MIKE HAD MY CAR FINISHED EARLIER THAN PROMISED. I HAVE BEEN COMING TO BEAVERTON TOYOTA FOR 27 YEARS AND MIKE AND THE GREAT SERVICE DEPARTMENT ARE TWO OF THE BIGGEST REASONS I CONTINUE TO RETURN.THANK YOU More

by MaryGrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Segel
October 01, 2009

Doc listened to what we wanted and found us a terrific Certified used Camry. We bought it and love it. Doc was very professional, honest and fun to work with. We test drove several vehicles and he gave us More

by gbrownmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc Way
September 11, 2009

I had been searching for a used Highlander for awhile and made the trip down to Beaverton hoping to get a good deal and a fair price for my trade-in. I worked with Doc Way on both aspects and was very satis More

by kbloss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc Way
September 07, 2009

We live in Troutdale and decided to look into taking advantage of the Cash for Clunkers program. We initially were looking for a Toyota Prius and found that the ONLY dealer in the PDX area that had one, More

by steve.hanseng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Ford, Richard Kim
September 07, 2009

We visited Beaverton Toyota to drive and possibly purchase an Odyssey. They lock their cars, so we could only peer inside. We walked the lot for 15 minutes and were ignored while other people w More

by ap338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Sep 15, 2009 -

Beaverton Toyota responded

Our valued guest, On behalf of Beaverton Toyota I would like to express our most sincere apologies for your experience. As Customer Relations Manager I can assure you that we make it a point to express gratitude to each and every one of our guests, as we understand you have choices when it comes to purchasing a new vehicle. It is obvious by your comment that you did not feel welcome by our staff and that is unfortunate. I personally was not there to witness the event that took place but if you were not approached then we failed you. You mentioned that you will not be returning to our dealership in the future and I am so sorry to see that. I am enclosing my direct cell phone number and email address below. Please get in touch with me at your earliest convenience, as this is not the image we want you to have of Beaverton Toyota. Many thanks, Carrie Porter Customer Relations Manager Beaverton Toyota 503-853-1777 carrie@beavertontoyota.com

Sep 17, 2009 -

Beaverton Toyota responded

Attempted to contact customer. Noticed customer has not yet read my note. If possible, I would still like the opportunity to resolve this issue and let this valued guest know just how much we would appreciate working with them.

Sep 18, 2009 -

ap338 responded

As stated in my review, we will not be visiting Beaverton Toyota again, and will encourage our family and friends not to do so. I am currently looking at other websites (Google, citysearch.com, Yahoo.com, craigslist.com, oregonlive.com) where we can share our story of being ignored.

August 31, 2009

Andy was great to work with and the rest of the staff was friendly as well. I didn't feel too pressured to make a decision and I didn't feel like I was getting repeatedly contacted by the dealership after m More

by amyjcrocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew (Andy) Lopez
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