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Beaverton Toyota
Beaverton, OR
8,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,974 service reviews
June 12, 2026
I found the personnel friendly, they were quick to get my information when I arrived and the turnaround time to get the maintenance completed was exceptional. Most importantly, did not try to upsell me. information when I arrived and the turnaround time to get the maintenance completed was exceptional. Most importantly, did not try to upsell me. More
by lnray
Employees Worked With
don't remember
May 20, 2026
Not all dealership service centers are equal. There was a mistake made, oil change had to be redone after car alerted oil was low due to leakage from the cap not being sealed properly and burnt There was a mistake made, oil change had to be redone after car alerted oil was low due to leakage from the cap not being sealed properly and burnt oil smell etc. For the inconveniece of taking out two days of my time to bring it back in, and no manager had reached out as I was told. The next appt. was for recall part changeout, and service advisor Steven took care of it same day my car was in having service line manager issue a credit towards future services. It's service advisors like this that keep customers from taking business elswhere and build a dealership's reputation from good to great. Thank you More
by S
Employees Worked With
Steven Smith
April 26, 2026
Outstanding customer service. Always going above and beyond to meet customer needs. From the time you check in to the time you check out. Every person along the way is wonderful. Always going above and beyond to meet customer needs. From the time you check in to the time you check out. Every person along the way is wonderful. Very knowable people to answer your questions at all levels. Staff is always smiling and caring you can tell they like their jobs. Overall environment is fantastic. More
by J Kirkwood
Employees Worked With
So sorry terrible with names. 3 gentlemen. One let me in early, one that I signed papers with/cashied me out, and the one who help me find me car in the back by the garage desks.
April 25, 2026
I brought my 2023 Tacoma to Beaverton Toyota for an alignment check. The vehicle was pulling to the right. I was told same day service was possible and was asked to wait on site, which I did for over f alignment check. The vehicle was pulling to the right. I was told same day service was possible and was asked to wait on site, which I did for over four hours. At no point did anyone ask about my lug nut key. I was eventually told to leave the vehicle overnight. The next morning I was informed the alignment could not be performed because of my anti-theft lug nut bolts. The key was in my center console cup holder the entire time I waited. I had to rent a car at my own expense due to the overnight hold and lack of preparation during intake. When I picked up the vehicle, the odometer read 20,321 miles. It came in at 20,205 miles. Nobody at the dealership could explain the 116 mile difference. The service receipt also listed the intake mileage incorrectly as 20,320, which does not match my records. My service advisor Enrique Vega rarely provided updates and I had to follow up myself throughout the process. What was quoted as a same day appointment extended nearly 48 hours total. I have since sent a formal complaint to Toyota corporate with supporting documentation. I am hopeful this gets resolved, but wanted other customers to be aware of my experience before choosing this location for service. More
by ihateallcardealerships
Employees Worked With
Enrique Vega
April 01, 2026
Did exellent. clean work on Toyota highlander fixing bad. Oil. Leak that totally drained the oil from the crankcase clean work on Toyota highlander fixing bad. Oil. Leak that totally drained the oil from the crankcase More
by bruggreen
Employees Worked With
All employees lnvoved in repair work
March 02, 2026
The service department was great! Tim was professional, friendly, personable. My car was ready sooner than predicted. We have always had great service at Beaverton Toyota. Tim was professional, friendly, personable. My car was ready sooner than predicted. We have always had great service at Beaverton Toyota. More
by CarGuy
Employees Worked With
Tim
February 24, 2026
Beverton Toyota is very bad place ! !! am not give any star 0 stars , best place is Wilsonville & Gresham Toyota !! am not give any star 0 stars , best place is Wilsonville & Gresham Toyota More
by mulum7315
Employees Worked With
I have 2 years for all service & the the guy told me this the last just I changed 2 times oil change.no yet for 2 year & miles too am so nervous,
February 12, 2026
This dealership has always been customer driven. Of course, before Covid, there were courtesy cars and a free car wash after work was completed….oh…the good ole days! None-the-less, I appreciate g Of course, before Covid, there were courtesy cars and a free car wash after work was completed….oh…the good ole days! None-the-less, I appreciate good service and smiles all around. There was one standout employee…I believe her name was Kelly. She was not my service tech…but she did step in to assist…and was so pleasant and engaging. She could teach a class on welcoming folks and customer service!! Please thank her for me. (Jean Morgan)1 More
by Jmorganinterior
Employees Worked With
Enrico
