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Beaverton Toyota
Beaverton, OR
8,832 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,971 service reviews
April 26, 2026
Outstanding customer service. Always going above and beyond to meet customer needs. From the time you check in to the time you check out. Every person along the way is wonderful. Always going above and beyond to meet customer needs. From the time you check in to the time you check out. Every person along the way is wonderful. Very knowable people to answer your questions at all levels. Staff is always smiling and caring you can tell they like their jobs. Overall environment is fantastic. More
by J Kirkwood
Employees Worked With
So sorry terrible with names. 3 gentlemen. One let me in early, one that I signed papers with/cashied me out, and the one who help me find me car in the back by the garage desks.
April 25, 2026
I brought my 2023 Tacoma to Beaverton Toyota for an alignment check. The vehicle was pulling to the right. I was told same day service was possible and was asked to wait on site, which I did for over f alignment check. The vehicle was pulling to the right. I was told same day service was possible and was asked to wait on site, which I did for over four hours. At no point did anyone ask about my lug nut key. I was eventually told to leave the vehicle overnight. The next morning I was informed the alignment could not be performed because of my anti-theft lug nut bolts. The key was in my center console cup holder the entire time I waited. I had to rent a car at my own expense due to the overnight hold and lack of preparation during intake. When I picked up the vehicle, the odometer read 20,321 miles. It came in at 20,205 miles. Nobody at the dealership could explain the 116 mile difference. The service receipt also listed the intake mileage incorrectly as 20,320, which does not match my records. My service advisor Enrique Vega rarely provided updates and I had to follow up myself throughout the process. What was quoted as a same day appointment extended nearly 48 hours total. I have since sent a formal complaint to Toyota corporate with supporting documentation. I am hopeful this gets resolved, but wanted other customers to be aware of my experience before choosing this location for service. More
by ihateallcardealerships
Employees Worked With
Enrique Vega
April 01, 2026
Did exellent. clean work on Toyota highlander fixing bad. Oil. Leak that totally drained the oil from the crankcase clean work on Toyota highlander fixing bad. Oil. Leak that totally drained the oil from the crankcase More
by bruggreen
Employees Worked With
All employees lnvoved in repair work
March 02, 2026
The service department was great! Tim was professional, friendly, personable. My car was ready sooner than predicted. We have always had great service at Beaverton Toyota. Tim was professional, friendly, personable. My car was ready sooner than predicted. We have always had great service at Beaverton Toyota. More
by CarGuy
Employees Worked With
Tim
February 24, 2026
Beverton Toyota is very bad place ! !! am not give any star 0 stars , best place is Wilsonville & Gresham Toyota !! am not give any star 0 stars , best place is Wilsonville & Gresham Toyota More
by mulum7315
Employees Worked With
I have 2 years for all service & the the guy told me this the last just I changed 2 times oil change.no yet for 2 year & miles too am so nervous,
February 12, 2026
This dealership has always been customer driven. Of course, before Covid, there were courtesy cars and a free car wash after work was completed….oh…the good ole days! None-the-less, I appreciate g Of course, before Covid, there were courtesy cars and a free car wash after work was completed….oh…the good ole days! None-the-less, I appreciate good service and smiles all around. There was one standout employee…I believe her name was Kelly. She was not my service tech…but she did step in to assist…and was so pleasant and engaging. She could teach a class on welcoming folks and customer service!! Please thank her for me. (Jean Morgan)1 More
by Jmorganinterior
Employees Worked With
Enrico
January 28, 2026
This is the 3rd time I had a CHECK ENGINE LIGHT come on in the last 9 months - but this is the 1st repair with B.T. Raul, the Service advisor was terrific. He listened to us, and said he communicated with in the last 9 months - but this is the 1st repair with B.T. Raul, the Service advisor was terrific. He listened to us, and said he communicated with the Technician as requested. He did an all-around great job. My issue was with the appointment scheduler. She told me that BT had an appointment available at 1:20 pm, as well as the two following days. She said that it would take 1 to 2 hours to diagnose the Check engine light. I did get a phone message at 4:45pm saying that they had not been able to perform the service. I called back at 5:10 p.m. but no answer at that desk and no known way to talk to Raul. Got answers next day on Monday morning. Parts not in stock. Repair took until Friday. I wouldn’t have scheduled the repair at midday if there was a decent chance of not being done that day. There also was an issue with Raul not being able to contact me because my phone was blocking his number. I get lots of spam calls, and if someone doesn’t leave a message I block them. Somehow that happened, and I will take the blame for that issue. As stated, my issue was in the front end of the process. More
by mkrauter12357
Employees Worked With
Raul
