Beck Ford - Service Center

They lied. They did not fix or even work on the car. They just said they did. It never even left my yard. They did not fix or even work on the car. They just said they did. It never even left my yard. More

Professional and knowledgeable. Vehicle was ready when promised and vehicle was washed and cleaned inside. Will be back. Vehicle was ready when promised and vehicle was washed and cleaned inside. Will be back. More

Called and asked if he could come in the morning instead of the afternoon appointment, which was way better for me! Got it done and I had the rest of my day! of the afternoon appointment, which was way better for me! Got it done and I had the rest of my day! More

Great bunch of people! Very helpful! A pleasure to do business with! Mark Roser 5 star! Thank you! Very helpful! A pleasure to do business with! Mark Roser 5 star! Thank you! More

Everyone was friendly and polite. I dropped off my vehicle and they called when it was ready as promised. I dropped off my vehicle and they called when it was ready as promised. More

Beck's service department always go above and beyond. It's super nice to have a service team that cares about their customers. I've finally have found a service department I can rely on and this service It's super nice to have a service team that cares about their customers. I've finally have found a service department I can rely on and this service crew is Killin' it! Thanks for all your hard work, it's appreciated. More

They left my passenger windows down and my seats floorboard and papers on seat where soaked. I was not happy about that. floorboard and papers on seat where soaked. I was not happy about that. More

Beck Ford took care of my car and of me! They made sure I had a loaner vehicle that worked for my family while my car was in the shop. I am so appreciative of the care I always receive at Be They made sure I had a loaner vehicle that worked for my family while my car was in the shop. I am so appreciative of the care I always receive at Beck Ford. More

Very friendly very attentive to the needs of the vehicle. A little more expensive on parts than necessary A little more expensive on parts than necessary More

Took almost 6 weeks to get truck in and out of the shop for repairs. 2 weeks out for the appointment, 1 week to diagnose and get adjusters approval, 2 weeks waiting for parts, 4 days to complete repairs. w for repairs. 2 weeks out for the appointment, 1 week to diagnose and get adjusters approval, 2 weeks waiting for parts, 4 days to complete repairs. which where AC Blower Motor, Sunroof Track / Motor Replacement and Rear Window Replacement. No loaner car was offered. Luckly, I have another vehicle, or I would have had a rental car expense added to the bill. Service did give me weekly updates on status. More