Mike Harrison

Service after the sell is what really matters most. After the purchase of my new truck form Beck Ford, Michael in service assisted me with upgrading my tires and adding a leveling kit to my new truck. After the purchase of my new truck form Beck Ford, Michael in service assisted me with upgrading my tires and adding a leveling kit to my new truck. What an outstanding job they did! The process was seamless and Michael took special care to make sure everything went well in a timely manner. I will only use Michael-Beck Ford for all my service needs moving forward. Love my new truck!! More

by WCOSTELLO Verified Customer Verified Customer

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Service Center is excellent. Professional personnel who have the technical know-how, are straight forward, and keep the promises made. Keeping customer informed a priority. Professional personnel who have the technical know-how, are straight forward, and keep the promises made. Keeping customer informed a priority. More

by Dave O Verified Customer Verified Customer

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Always do a great job! I drop off my truck they always call with updates and its ready when I go and pick it up I drop off my truck they always call with updates and its ready when I go and pick it up More

by PAULFERSCHKE Verified Customer Verified Customer

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Warranty repair was done on my new Aviator very quickly. Diagnosed it on the first day in shop, ordered part, next day part came in and it was installed. They washed my vehicle and it was returned promptly. Diagnosed it on the first day in shop, ordered part, next day part came in and it was installed. They washed my vehicle and it was returned promptly. Great communication through out the entire process. Highly recommend. More

by brian.freeman71 Verified Customer Verified Customer

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Service was performed in a timely manner and customer service was outstanding. Look forward to my next visit service was outstanding. Look forward to my next visit More

by teeroy2169 Verified Customer Verified Customer

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Had truck for over a week repairing ac system only made one attempt to do recall which was unsuccessful due to Internet access,never any other attempt during entire week of having my truck, after I got tru one attempt to do recall which was unsuccessful due to Internet access,never any other attempt during entire week of having my truck, after I got truck back I had no Bluetooth system working which worked just fine when I dropped it off, after 2 days of having my truck again I was told it would be 1200$ to fix ,when I spoke to the service manager about it he was rude and told me it's not his problem I needed to pay to fix it. I will not pay to fix something I didn't break that worked properly when I dropped it off , I also asked why they didn't complete my recall when they had my truck for over a week , he again said they didn't have Internet service when they attempted it and I asked did you not have Internet service for the entire week you had my truck he said no just the one time we attempted the recall, I asked isn't that irresponsible considering you had my truck for over a week to not do the recall or attempt it again over that time time period he agreed it was irresponsible of them but still never asked to bring it I'm so they could correct it , I paid 4900$ to have my ac repaired and now have no Bluetooth or sync system operating in my truck and all I was told was it's not our fault when it operated perfectly before I dropped it off, moving forward I will definitely take my business to an out of town dealership not associated with beck auto group More

by B.burnett65.bb Verified Customer Verified Customer

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I appreciate the professional and timely service. I purchased my vehicle at Beck Ford and I continue to bring it back there for service. Thank you. I purchased my vehicle at Beck Ford and I continue to bring it back there for service. Thank you. More

by EDGAR S Verified Customer Verified Customer

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Same issue 3 X Tire Sensor Fault - costing me $100 ea time warranty co pay - and the same problem over and over. The red light Tire Sensor Fault is on Again as we speak.. time warranty co pay - and the same problem over and over. The red light Tire Sensor Fault is on Again as we speak.. More

by tmrobert49 Verified Customer Verified Customer

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No good no good no good bad service no no no no no no no bad service oh yea ok with transport was the only good thing thanks bad service oh yea ok with transport was the only good thing thanks More

by stanker78 Verified Customer Verified Customer

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Very friendly place. They always are taking care of me. In my last experience, they came to my house and fixed the problem right here. They always are taking care of me. In my last experience, they came to my house and fixed the problem right here. More

by jpritchardiii Verified Customer Verified Customer

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