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Beck & Masten Buick GMC North
Houston, TX
1,215 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,215 reviews
August 25, 2025
From the moment I walked into the dealership, I felt so welcomed. Chris Hennis was our sales agent. His help throughout the entire process of acquiring my dream car was so smooth. He explained every detail welcomed. Chris Hennis was our sales agent. His help throughout the entire process of acquiring my dream car was so smooth. He explained every detail, making me feel completely satisfied and well-informed about this decision. If you're looking to purchase a vehicle, I 100% recommend Chris Hennis Beck & Masten North Houston. Thank you again for everything. More
by M. Carson
Employees Worked With
Chris Hennis
August 25, 2025
I really enjoyed the tour around the dealer to makes my selection and everyone works there provided me the help i was looking for keep doing like that yall tbh e best 👍🏼👍🏼👍🏼 selection and everyone works there provided me the help i was looking for keep doing like that yall tbh e best 👍🏼👍🏼👍🏼 More
by JR perez
August 25, 2025
I felt that the overall experience this time was below satisfactory. I originally scheduled my visit to be seen by Sunni Felix but was sent to another service consultant. I really don’t understand why yo satisfactory. I originally scheduled my visit to be seen by Sunni Felix but was sent to another service consultant. I really don’t understand why you have a 6 week wait on loaners. Are you holding cars there for 6 weeks? I had to get a rental which I am still pending reimbursement from warranty. I had to call several times to get a status of my vehicle for something that could have been done in a matter or days not weeks. On top of that you guys have the gall to call me and ask for additional money when you forgot to charge for labor on service that was already exceptionally high. I still have one or two oil changes left there but will likely take my vehicle to another authorized service provider in the future once I use my oil changes. I don’t know what happens to this place but the service isn’t what it used to be when i purchased my vehicle 5 years ago. More
by vcortez1
Employees Worked With
Troy Brymer
August 23, 2025
Dealer advertised a mark down price and used that price to start the deal. I had 3 other dealers that had marked down prices and as soon as I wanted to start dealing they raised the price back up to stick to start the deal. I had 3 other dealers that had marked down prices and as soon as I wanted to start dealing they raised the price back up to sticker price. More
by jdcar4719
August 22, 2025
We believe we received a good deal on a beautiful car. The salesman was very friendly and helpful. The salesman was very friendly and helpful. More
by Grant_manley
August 21, 2025
Poor service and takes too long. They try to upsell you on everything. Plus, if you have an issue, they can’t schedule you for days/weeks out and takes 3-5 days to diagnose your issu They try to upsell you on everything. Plus, if you have an issue, they can’t schedule you for days/weeks out and takes 3-5 days to diagnose your issue. Not good! More
by dburden1
Employees Worked With
Adrian
August 21, 2025
I had a problem with my vehicle and I had to take it back several times but they never gave up until they found the problem and corrected it. I’m very Thankful for there concern with my problem. There custom several times but they never gave up until they found the problem and corrected it. I’m very Thankful for there concern with my problem. There customer service is awesome. More
by lenardmiles
Employees Worked With
Wesley Onajobi
August 21, 2025
Great service and friendly environment! I highly recommend if your in the market for a vehicle I highly recommend if your in the market for a vehicle More
by mhrouse23
August 21, 2025
Svc advisor was very attentive and no hassle. The Sales rep was patient, sincere, and no pressure tactics....positive impression with peace of mind for months before the right vehicle was offere The Sales rep was patient, sincere, and no pressure tactics....positive impression with peace of mind for months before the right vehicle was offered by this dealerships representative. More
by Circa60
Employees Worked With
Ris
August 20, 2025
Lee in sales and Enrique in finance were absolute rock stars, polite, and kind! Even upon entering the store u are welcomed but not in an aggressive way. stars, polite, and kind! Even upon entering the store u are welcomed but not in an aggressive way. More
by manuelreyna98
