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Beck & Masten Buick GMC North
Houston, TX
1,097 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,097 reviews
May 10, 2025
Great experience from the start! The salesman and financial dept were extremely helpful and are clear from the beginning. Will recommend to everyone this dealership. Wont regret it i The salesman and financial dept were extremely helpful and are clear from the beginning. Will recommend to everyone this dealership. Wont regret it if you’re in the market for a new vehicle !! More
by pabgar
Employees Worked With
Hector Rincon
May 10, 2025
1. 9am oil and fuel filter change appointment took over 3 hours. Service tech started truck to get mileage? left truck running in driveway for 30 minutes before i walked over to turn it off, it sat for anoth hours. Service tech started truck to get mileage? left truck running in driveway for 30 minutes before i walked over to turn it off, it sat for another 15 minutes before they moved it to back. 2. Truck was done, watched them park and turn in keys, waited 15-20 minutes for the your truck is ready call, i went in to check. Tech seemed lost with codes for invoicing or report and then a computer printer issue, this added another 15 minutes just to pay. 3. Finally ready to leave, i get to my truck and end up "falling" into drivers seat. Seat was adjusted, laid back, to someone elses driving style. I get if its too close to wheel move the seat but the position was almost laying down. 4. I bought the free oil changes to 60,000 miles, i dont expect 15 minute oil changes but anything over 1-1/2hrs is just too long. So that was my friday morning oil change at B&M North. More
by T
Employees Worked With
Ana
May 09, 2025
Matthew was my service assistant and he really did a great job addressing my questions and concerns. Also Juan helped me on picking good tires for my situation. great job addressing my questions and concerns. Also Juan helped me on picking good tires for my situation. More
by rplatt05
Employees Worked With
Matthew, Juan
May 08, 2025
Great and clean place they take time to discuss with you about your car and give Great detail what problem is and how they can fix it about your car and give Great detail what problem is and how they can fix it More
by deonwilson569
Employees Worked With
May 08, 2025
Staff is always attentive and efficient. I like how friendly the entire staff is, every visit, every time. I like how friendly the entire staff is, every visit, every time. More
by Todd S.
May 08, 2025
Very good service. Personally, I can say that they are very professional in what they do, I am very grateful Personally, I can say that they are very professional in what they do, I am very grateful More
by Cchaj14
Employees Worked With
May 08, 2025
Best experience dealing with car salesman. Eric is the best. Dealership is top notch . Would highly recommend. Eric is the best. Dealership is top notch . Would highly recommend. More
by gfields57
May 07, 2025
My service was great from when I pulled into the bay up until I was done. Top notch service. until I was done. Top notch service. More
by ton1_99
Employees Worked With
May 05, 2025
I called and made an appointment for Saturday May 3,2025 @ 2:30pm for an oil change snd battery check. I did drop my vehicle off on Saturday with the agreement I would pick it up on Monday when I got off af @ 2:30pm for an oil change snd battery check. I did drop my vehicle off on Saturday with the agreement I would pick it up on Monday when I got off after 4pm. My husband called st 3:30 to check on the vehicle. The representative stated they needed approval to install the battery. No one texted call or made any contact with us to state they needed approval. My husband approved for them to install the battery at 3:41. We arrived at 5:12pm. The battery was not installed and I had to wait for about an 40 min to an hour. The representative stated it would take about 30 minutes. That did not happen. I am very upset with the service. My vehicle should have been ready. This is poor service. More
by Pamela C Golden
May 05, 2025
Purchased our first vehicle from this dealership about a month ago. From the telephone call, to meeting our salesman Jeremy Hatcher, and finally the financing, our experience was a five star rating. Jeremy month ago. From the telephone call, to meeting our salesman Jeremy Hatcher, and finally the financing, our experience was a five star rating. Jeremy showed complete professionalism not to mention his impecable manners. He made sure we knew everything about our Denali before we drove off the lot. Never before have we been to a dealership where you were treated like family before you even walked into the door. There was no price haggling back and forth between us, Jeremy and sales manager. We were beyond pleased with our first purchase at Beck and Masten and will recommend Jeremy and his team to family and friends. More
by Prescottc1981
Employees Worked With
Jeremy Hatcher
