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Beck & Masten Buick GMC North

Houston, TX

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Employees
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Vehicles
4.1
638 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 638 reviews

May 05, 2024

Great staff Oil change specials are great professional fast service they even had lunch for us More

by John.laskoskie
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024

My salesman Terrance Johnson made the sales process as easy and fast as i’ve ever experienced. He handled everything start to finish with true professionalism. More

by lafe_1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Johnson
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May 04, 2024

I have always had a great experience with the service department and the sales department. I have owned many vehicles from here. More

by Rwvolmer
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jade
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May 03, 2024

Great working with Glen and Michelle! Returning customer for excellent service! 5 stars for them More

by karimkhorsheed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Francis and Michelle
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May 03, 2024 -

Beck & Masten Buick GMC North responded

That's fantastic to hear that you had a great experience working with Glen and Michelle! They'll be thrilled to know that you appreciate their excellent service. Thank you for choosing us!

Helpful
May 02, 2024

We saw and even communicated with several sales agents on the floor and was not offered any assistance until we took out upon ourselves to come inside and That's when Hector Rincon met with us at the door an More

by QuintonM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector Rincon
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May 04, 2024 -

Beck & Masten Buick GMC North responded

Thank you for bringing this to my attention. I apologize that you did not receive assistance right away during your visit with us. I would like an opportunity to fix this and to earn your business, please contact me at andrewmartinez2@Group1Auto.com. I look forward to speaking with you. Andrew Martinez, General Sales Manager

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May 02, 2024

Estoy muy setisfecho i muy contento con mi nueva gmc sierra i con el servicio que me brindaron muchas gracias beck&masten More

by zumaya1471
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 01, 2024

Very punctual service & friendly employees. The Justin’s make me feel important with a personal touch More

by Diana Unruh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cardinale & Justin Uriarte
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May 03, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Justin provided punctual and friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
April 28, 2024

My salesman Trey finance Manny didnt hold up To what they told me they do More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Georgia Aplon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin I
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Apr 30, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

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April 28, 2024

Easiest buy I have ever done. No stress at all. I will buy again from them. More

by cgriff20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Beck & Masten Buick GMC North responded

Congratulations on your new vehicle! We're thrilled to have delivered an easiest sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 27, 2024

Good selection of vehicles new and used, convenient location and staff is polite and knowledgeable More

by bandrews6414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tk kinney
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Apr 30, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your kind words! We're delighted to hear that you found our vehicle selection to be good, both new and used, and that our location was convenient for you. It's also great to know that our staff was polite and knowledgeable during your visit. Enjoy your new vehicle!

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