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Beck & Masten Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.3
1,089 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,090 reviews

May 01, 2024

Very punctual service & friendly employees. The Justin’s make me feel important with a personal touch More

by Diana Unruh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cardinale & Justin Uriarte
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May 03, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Justin provided punctual and friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 28, 2024

My salesman Trey finance Manny didnt hold up To what they told me they do More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin I, Georgia Aplon, Georgia Aplon
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Apr 30, 2024 -

Beck & Masten Buick GMC North responded

I apologize for the delay in responding and appreciate you bringing this to my attention. I'm sorry to hear that your experience with Trey in sales and Manny in finance didn’t meet your expectations. I’d like the opportunity to address this and earn your business. Please contact me directly so we can work to resolve this. I look forward to speaking with you. Andrew Martinez General Sale Manager andrewmartinez2@group1auto.com

April 28, 2024

Easiest buy I have ever done. No stress at all. I will buy again from them. More

by cgriff20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon, Georgia Aplon
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Apr 30, 2024 -

Beck & Masten Buick GMC North responded

Congratulations on your new vehicle! We're thrilled to have delivered an easiest sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 27, 2024

Good selection of vehicles new and used, convenient location and staff is polite and knowledgeable More

by bandrews6414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tk kinney
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Apr 30, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your kind words! We're delighted to hear that you found our vehicle selection to be good, both new and used, and that our location was convenient for you. It's also great to know that our staff was polite and knowledgeable during your visit. Enjoy your new vehicle!

April 26, 2024

My sales rep. , Javonte’ Wright, was so courteous and helpful. He made me feel comfortable and confident that I was getting the deal I wanted. Him and the senior sa More

by ThorsHammer777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon, Georgia Aplon
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Apr 30, 2024 -

Beck & Masten Buick GMC North responded

That's wonderful to hear about your positive experience with Javonte, Jason, and the team at Beck & Masten Buick GMC North! We're glad they were able to make you feel comfortable and confident in your purchase and secure the right vehicle at the right price for you and your family. Thank you for your kind words, and we look forward to assisting you again when your wife is ready for her next vehicle. We're here to ensure your satisfaction and make your experience with us outstanding every time!

April 26, 2024

The agents are friendly, and helpful, and courteous every time that I have been there! More

by Lotion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
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Apr 28, 2024 -

Beck & Masten Buick GMC North responded

We are thrilled to hear that you had friendly, helpful, and courteous experiences! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Karla the service advisor was amazing! ! So sweet and helpful! Everything a smooth and simple process. More

by ash_saavedra30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla
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Apr 28, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Karla provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 24, 2024

Naz has always taken care of my car & my concerns! ! Very courteous!! I’ll always ask for him . More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naz
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Apr 27, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Naz provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 24, 2024

Overall the dealership isn’t bad but the two main advisors in service are always welcoming and professional are Itaty and George. More

by Aegnlz27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Itaty Esquivel
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Apr 27, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Itaty and George provided welcoming and professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 24, 2024

John Gergis was a great salesman. The finance guy we had was a horrible person who didn’t know how to treat people and lied while changing numbers to my wife and I. More

by Craigperez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Gergis
Report | Print
Apr 27, 2024 -

Beck & Masten Buick GMC North responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and earn your business, please contact me at Andrew Martinez General Sale Manager Beck & Masten North Buick GMC 281-897-6697 andrewmartinez2@group1auto.com

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