Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Beck & Masten Buick GMC North

Houston, TX

Overview
Employees
Reviews
Vehicles
4.3
1,170 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
Contact Dealership
View Awards

11300 Farm to Market 1960 Rd W

Houston, TX

77065

Directions

By Type

Showing 1,170 reviews

April 09, 2024

Always dependable and thorough. I have trust In their service department and will not take my truck elsewhere when in Houston. More

by gmclawhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Hayes
Report | Print
Apr 11, 2024 -

Beck & Masten Buick GMC North responded

We are thrilled to hear that you had a dependable and thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 09, 2024

David has been great help in both our purchases from Beck and masten. I highly recommend David for your salesman at Beck and Masten. More

by jeremymcd2011
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cordova , Georgia Aplon, Georgia Aplon
Report | Print
Apr 11, 2024 -

Beck & Masten Buick GMC North responded

That's great to hear! David is a valuable asset at Beck & Masten Buick GMC North. Enjoy your new vehicle!

April 09, 2024

Horrible customer service, they just didn't seem to care. They didn't even bring my car up, they had me go look for it. I couldn't find it so they went and got my car and seemed very annoyed that they had to More

by Jennaroberts24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob
Report | Print
Apr 11, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 26, 2024 -

Beck & Masten Buick GMC North responded

Thank you for bringing this to my attention. I apologize that your vehicle was not brought out when it was ready. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mike Hoeller General Manager mhoeller@Group1Auto.com

April 08, 2024

Wonderful Service Department! Naz and Justin were excellent in our last service for our Sierra truck! April 2024 More

by deggers9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naz, Justin and Lee all 5 stars
Report | Print
Apr 09, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Naz and Justin provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 06, 2024

Great communication and quick service. Karla was fantastic and easy and a pleasure to work with More

by Mhinman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla, Georgia Aplon, Georgia Aplon
Report | Print
Apr 09, 2024 -

Beck & Masten Buick GMC North responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

Customer service gets worse everytime I come for service. For my oil changes, they left trash in my car. Next time I asked for a reminder sticker and they threw it on there with a random number. If I would h More

by Meliann66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Avila, Young man also.
Report | Print
Apr 09, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 06, 2024

Everything was so good I like service there and will bring back for any service More

by Junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon, Georgia Aplon
Report | Print
Apr 09, 2024 -

Beck & Masten Buick GMC North responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 05, 2024

Keandre was very helpful with my service appointment. The facility is always clean and the folks that work there are always very nice! Kuddos to the leadership team More

by LDozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keandre
Report | Print
Apr 10, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Keandre provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 04, 2024

AK was extremely helpful and willing to listen to how we would be able to make a deal on a vehicle More

by bbmorgan91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AK, Georgia Aplon, Georgia Aplon
Report | Print
Apr 06, 2024 -

Beck & Masten Buick GMC North responded

It's great to hear that AK was so helpful and willing to listen to your needs and preferences to make a deal on a vehicle. Providing personalized assistance is key to a positive buying experience. Enjoy your new vehicle!

April 04, 2024

Went for an oil change and other services and Syquioa went above and beyond to help me More

by Bdryinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquioa
Report | Print
Apr 06, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Syquioa went above and beyond! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

1
...
57
58
59
...
117