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Beck & Masten Buick GMC North
Houston, TX
1,170 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,170 reviews
April 03, 2024
My advisor’s name was not on ticket, so he got no updates. On day 3 I finally called and was told car was ready. Car came out very dirty, took it back to wash by my request. Left and saw dash stic updates. On day 3 I finally called and was told car was ready. Car came out very dirty, took it back to wash by my request. Left and saw dash sticker not updated, car computer not updated. Called and they suggested I come back. Spent 45 min in waiting room to be told work was in fact actually done, and could leave now that sticker and computer were updated. Advisor walked me to car, motor oil residue and drips were all over driver side door so he went to get a rag. He came back out and I had found 5 other places on doors and windows that motor oil had come from mechanic gloves and leaked across my car doors and windows. He wiped down and I left. That was my experience. More
by MML
Employees Worked With
Georgia Aplon, Georgia Aplon
April 01, 2024
Josh helped create a seamless truck buying experience for me while helping tailor everything to meet my needs, and work with my requests. The whole process in and out the door took less than 4 hours, and not me while helping tailor everything to meet my needs, and work with my requests. The whole process in and out the door took less than 4 hours, and not once did I feel pressured or overwhelmed. I am very happy with my purchase, and I 10/10 would recommend working with this company! More
by MadiZwernemann
Employees Worked With
Josh smith , Georgia Aplon, Georgia Aplon
April 01, 2024
John was great. We knew exactly which car we wanted when we aren’t. He got the car for us so we could test drive it. The process for completing the deal was fast and We knew exactly which car we wanted when we aren’t. He got the car for us so we could test drive it. The process for completing the deal was fast and our finance guy was awesome as well. We were out of there within 4 hours! More
by Sabrina M.
Employees Worked With
John Gerges , Georgia Aplon
March 30, 2024
Beck & Masten team is the best group of people. From the sales team to managers and the service department. I will only buy my vehicles from this dealership. From the sales team to managers and the service department. I will only buy my vehicles from this dealership. More
by CGarnett
Employees Worked With
Robert Wolf & John Gerges both get 5 stars , Georgia Aplon
March 30, 2024
I did not get actually view the dealership, but my salesman was very nice and appreciate the kindness and felt as if I was actually at the dealership. salesman was very nice and appreciate the kindness and felt as if I was actually at the dealership. More
by Pabloram.0426
Employees Worked With
Salesman David
