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Beck & Masten Buick GMC North

Houston, TX

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Vehicles
4.3
1,170 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 1,170 reviews

March 21, 2024

This was the best service I’ve ever had, and that’s saying something I’m 72 yo. Thank you Ms James for this amazing service. More

by o-figueroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syquoia James
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Mar 23, 2024 -

Beck & Masten Buick GMC North responded

Great to hear that you had such an amazing experience with us! If you ever need anything else, don't hesitate to reach out.

March 20, 2024

The Service Department provides exceptional service. Dee makes all the difference, and you know everything will be done fair and right. I’ve been a customer for last 10 years, and will continue to be du More

by Trisha Morris
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Dee, Fuimaono
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Mar 22, 2024 -

Beck & Masten Buick GMC North responded

We're thrilled to hear about your positive experience with our Service Department and Dee's exceptional service. Thank you for being a loyal customer for the last 10 years, and we're committed to providing outstanding service for years to come!

March 20, 2024

I’ve had issues with my truck and was told I didn’t have guarantee. It was not true! More

by Bdryinc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Syquioa
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Mar 21, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 10, 2024 -

Beck & Masten Buick GMC North responded

Thank you for bringing this to my attention. I apologize that your experience has been anything but satisfactory. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Mike Hoeller, After Sales Director mhoeller@Group1Auto.com

March 19, 2024

Karla took care of me very quick with a friendly smile, she asked me if I wanted a car wash and she delivered, quick friendly service what else do I want, GREAT JOB KARLA!! More

by Aris
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Karla, Georgia Aplon, Georgia Aplon
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Mar 22, 2024 -

Beck & Masten Buick GMC North responded

Thank you Aris for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

March 19, 2024

Excellent service, was able to talk to my sales man about what i wanted before making the drive to the dealer. More

by idalilopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TK
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Mar 21, 2024 -

Beck & Masten Buick GMC North responded

Thank you for the kind words Idali! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 19, 2024

Mike Sharaf was a great and pleasant Sales person who was very knowledgeable and attentive. More

by Rudy
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
EFRAIN GUERRA
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Mar 21, 2024 -

Beck & Masten Buick GMC North responded

It's fantastic to hear that you had a great experience and that Mike provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 16, 2024

Thank you very much for the treatment you receive when purchasing my new car gmc 2024 very happy with the treatment received More

by Esperanza torres
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
EDGAR RAMÍREZ
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Mar 19, 2024 -

Beck & Masten Buick GMC North responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

March 16, 2024

I received awesome customer service during my visit today. Everyone was very professional and friendly. More

by Sherry
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
ASHLEY (Jade)
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Mar 19, 2024 -

Beck & Masten Buick GMC North responded

Thank you for the kind words Sherry! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 16, 2024

Friendly service and salesman, the sales process and signing took forever. Finance department constantly tried to upsell me on everything. More

by dwzg8r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Freeman
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Apr 12, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

March 16, 2024

The environment feels the same even after being acquired by Group1. Hope that doesn’t change and still feels like a family owned business. More

by edgar.r0529
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ashley - service drive
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Mar 19, 2024 -

Beck & Masten Buick GMC North responded

Thank you for the kind words Edgar! We are very happy to hear that we were able to provide you with an enjoyable experience!

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