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Beck & Masten Buick GMC North
Houston, TX
1,096 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:30 PM
Tuesday 7:00 AM - 6:30 PM
Wednesday 7:00 AM - 6:30 PM
Thursday 7:00 AM - 6:30 PM
Friday 7:00 AM - 6:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,096 reviews
May 30, 2018
Gmc 2018 canyon It was great experience ,I was their to look at canyon the staff seems good organized the sales team knowledgeable , the location is very convenient, It was great experience ,I was their to look at canyon the staff seems good organized the sales team knowledgeable , the location is very convenient, I would recommend any body to this dealer for their future vehicle need More
by Canyon 2018
Employees Worked With
Victor Gomez, David Matzas, Manny Dawar
May 19, 2018
Great Experience .... Again. Very pleased with how William Pendergraff took care of the deal and walked away knowing that my deal was a good one. Great experience and this is the Very pleased with how William Pendergraff took care of the deal and walked away knowing that my deal was a good one. Great experience and this is the second vehicle bought at Beck Masten. More
by Bill5072
Employees Worked With
William Pendergraff
May 15, 2018
Experience You can not ask for a better staff! They are always friendly, helpful and caring. Will go the extra mile to help their customers. Will continue to go You can not ask for a better staff! They are always friendly, helpful and caring. Will go the extra mile to help their customers. Will continue to go there for all my vehicular needs. Also, Dee is the best! 😉 More
by S. Menefee
Employees Worked With
Dee
May 13, 2018
JoeB Response to May 10’s Service Issue with computer message on system of wife’s Malibu. Issue discovered and new assemble ordered to correct issue. Shuttle cab service was excellent Issue with computer message on system of wife’s Malibu. Issue discovered and new assemble ordered to correct issue. Shuttle cab service was excellent with a very interesting operator. More
by JoeB
Employees Worked With
Steve Sherman
May 01, 2018
Do not get service done here. I brought my vehicle in for warranty service repairs, i was told 2 days to repair. The vehicle was there for 6 days with no phone call. When i went to I brought my vehicle in for warranty service repairs, i was told 2 days to repair. The vehicle was there for 6 days with no phone call. When i went to pick up the vehicle 2 of the repairs were not done. I also found a new scratch on it that someone poorly tried to repair. When i asked about the scratch they denied it happening there, i showed pictures of the vehicle to the manager the day i dropped it off with no scratch, i was then talked to rudely, and told i was being denied service, and to take it to another dealership to be finished. More
by CHIP
Employees Worked With
Erik Ochs
April 29, 2018
Great Experience After extensive online research, I factory ordered my new vehicle from this dealer since they afvertised the best pricing among dealers in my area. G After extensive online research, I factory ordered my new vehicle from this dealer since they afvertised the best pricing among dealers in my area. Generally low pressure and laid back atmosphere with friendly and knowledgeable staff. More
by Txcastnblast
Employees Worked With
William Pendergraff, Victor Gomez
April 26, 2018
Service repair Brought my 2014 SRX in for repair of strut on rear lift door. Parts were ordered and repair made the next day after notification of receipt of needed Brought my 2014 SRX in for repair of strut on rear lift door. Parts were ordered and repair made the next day after notification of receipt of needed part. I reported late in the day and was told service personnel had gone. Service Tech, Erik Ochs installed the strut himself. Not only did Mr. Ochs display a high degree of professionalism, he had my car washed for me. Having worked with the public for 40+ years, it is refreshing to encounter a real pro like Mr. Ochs and his employer, Beck and Masten More
by Carmen
Employees Worked With
Erik Ochs
April 04, 2018
Great service department Your service department is so friendly. Very knowledgeable about our truck and the care it needs. In one year we Weill see John Pendergraff with ou Your service department is so friendly. Very knowledgeable about our truck and the care it needs. In one year we Weill see John Pendergraff with our trade in and the purchase of a vehicle. More
by LGR1941
Employees Worked With
I take, was great. Friendly, knowledge and helpful with outrage decision regarding service.
April 03, 2018
Great dealership Everyone here was very nice. Mr. William Pendergraff was the salesman that helped us. He found us EXACTLY what we wanted, no games. We were in a rush Everyone here was very nice. Mr. William Pendergraff was the salesman that helped us. He found us EXACTLY what we wanted, no games. We were in a rush as well and he got everything done very quickly. More
by Rh78
Employees Worked With
William Pendergraff
March 28, 2018
My experience I would highly recommend Beck and Masten GMC service department especially ERIK he is wonderful I have been working with him for a year or year and a I would highly recommend Beck and Masten GMC service department especially ERIK he is wonderful I have been working with him for a year or year and a half he has always taken care of me always been polite courteous very very helpful. They have excellent service I have always been in and out very quickly More
by Debbie Johns
Employees Worked With
Erik Ochs
