Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Albert Ramirez
Albert Ramirez at Beck & Masten Buick GMC South
Refer Me

Albert Ramirez

Service

Beck & Masten Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

Contact Me
4.3
6 Reviews
4.3

6 Reviews

Write a Review

6 Reviews of Albert Ramirez

April 14, 2024

Dealership Rating
Employee Rating

Very personable service manager. Much improved service time. Surprisingly nicer experience. Dealer online scheduling system broken. Took 3 calls to make service appointment... More

by dhom888
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 16, 2024

Beck & Masten Buick GMC South responded

It's great to hear that you had a positive experience with the service manager and noticed an improvement in service time! We apologize for the inconvenience with our online scheduling system and appreciate your feedback about needing to make multiple calls to schedule your service appointment. We'll work on addressing this issue to ensure a smoother experience for our customers in the future.

April 02, 2024

Dealership Rating
Employee Rating

Quick service and answered all my questions when I asked anything about my truck and their services More

by Macuellar28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez

Helpful
Report | Print
Apr 05, 2024

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

Dealership Rating
Employee Rating

We loved our experience at Beck & Masten. Sarah was so helpful and kind during our purchasing process! More

by JOwens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge Gomez, Earl Alphonse, Anthony Garza, Jose Cuellar , Sarah

Helpful
Report | Print
Mar 29, 2024

Beck & Masten Buick GMC South responded

We're thrilled to hear that you loved your experience at Beck & Masten Buick GMC Gulf South! Sarah is indeed a valuable member of our team, and we're glad she provided you with helpful and kind assistance during your purchasing process. Thank you for choosing us, and we look forward to serving you again in the future!

March 27, 2024

Dealership Rating
Employee Rating

I had a great experience dropping my Yukon Denali off. They were very nice and friendly very good work. Got the job done at a very good time. More

by mindyrae11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 03, 2024

Beck & Masten Buick GMC South responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 25, 2024

Dealership Rating
Employee Rating

Albert Ramirez was very professional and helpful and courteous. Thank you for your professional manager. More

by MCC.mannydelavega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ada Pasasin

Helpful
Report | Print
Mar 28, 2024

Beck & Masten Buick GMC South responded

Thank you for recognizing Albert's professionalism and helpfulness. We appreciate your feedback and are glad to hear that you had a positive experience with our team. If you need any further assistance or have more feedback in the future, please don't hesitate to let us know.

January 26, 2024

Dealership Rating
Employee Rating

The sales department at this dealership is great. Service department unfortunately is HORRIBLE! Our service advisor never answered his phone for starters. We have a 2024 vehicle that had a sensor go More

by alwisnoski
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Jan 29, 2024

Beck & Masten Buick GMC South responded

Thank you for bringing this to my attention. I apologize for the lack of communication and the inconvenience you experienced. I would like an opportunity to address your concerns and to earn your business, please contact me at hannahwilson@Group1Auto.com. I look forward to speaking with you. Hannah Wilson, Service Manager

Dealership Inventory (527 Vehicles)

used 2022 Chevrolet Tahoe car, priced at $61,788
2022 Chevrolet Tahoe
used
Summit White exterior
Automatic
Four-wheel Drive
$61,788
View Details
used 2023 GMC Sierra 1500 car, priced at $74,388
2023 GMC Sierra 1500
used
Onyx Black exterior
Automatic
Four-wheel Drive
$74,388
View Details
used 2021 Mercedes-Benz E-Class car, priced at $36,288
2021 Mercedes-Benz E-Class
used
Black exterior
Automatic
Rear-wheel Drive
$36,288
View Details
new 2023 Buick Envision car, priced at $40,243
2023 Buick Envision
new
Gray exterior
Automatic
All-wheel Drive
$40,243
View Details
new 2024 GMC Sierra 3500 car, priced at $92,941
2024 GMC Sierra 3500
new
White exterior
Automatic
Four-wheel Drive
$92,941
View Details
new 2024 GMC Sierra 1500 car, priced at $72,322
2024 GMC Sierra 1500
new
Black exterior
Automatic
Four-wheel Drive
$72,322
View Details
View All Inventory