Beck & Masten Buick GMC South - Service Center
Houston, TX
1,709 Reviews of Beck & Masten Buick GMC South - Service Center
Friendly,service, fixed the issue I had, communication was adequate, Gaby does a good job answering questions. Pats were ordered in a timely manner with updates was adequate, Gaby does a good job answering questions. Pats were ordered in a timely manner with updates More
The tech Brian Vance did a great job and had me back on the road before lunch so I could make a afternoon appointment with a client. the road before lunch so I could make a afternoon appointment with a client. More
Brought vehicle in for a factory recall after my original dealer never had the part nor time to do the work. Beck & Masten not only performed the work, but they did it without hesitation. I will be a custome dealer never had the part nor time to do the work. Beck & Masten not only performed the work, but they did it without hesitation. I will be a customer next time I need a vehicle. More
My service appointment went exceptionally well. Very appreciative of the quick work performance and high quality employees I encountered. Thanks for an excellent service experience! appreciative of the quick work performance and high quality employees I encountered. Thanks for an excellent service experience! More
Rocio was very professional service adviser, I give her a 10 in my book. I would recommend her to other people Rocio , thank you for your prompt service. a 10 in my book. I would recommend her to other people Rocio , thank you for your prompt service. More
Horrible service and it took to long for a oil change, will not be coming there again I gave you a second chance and it was horrible service again will not be coming there again I gave you a second chance and it was horrible service again More
This is the 2nd time I have come in for an oil change on my Enclave. Both times I had an appointment and the oil change and tire rotation took over 2 hours to complete. If I had just walked in and asked my Enclave. Both times I had an appointment and the oil change and tire rotation took over 2 hours to complete. If I had just walked in and asked for an oil change I might expect to wait. But when I am given an appointment, I expect that to be my time for service, not my time to get in a waiting line that is brought 1.5 hours long ahead of me. I bought the 3 oil change package with my first service on the car. When the last one is used, It will be difficult to return for an oil change. More
Oil change and tire rotation should never take 3 hours. I was on time for my appointment. Sorry I ever met this dealer. I wont buy another car from them was on time for my appointment. Sorry I ever met this dealer. I wont buy another car from them More