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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,716 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,716 Reviews of Beck & Masten Buick GMC South - Service Center
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February 05, 2021
Very quick and fast service. Kept me informed on the status of the truck. Shuttled me back and forth from home and dealership very satisfied status of the truck. Shuttled me back and forth from home and dealership very satisfied More
by texascolt45s
Verified Customer
February 04, 2021
Awesome people at the dealership from Manny to Franny they really did a superb job in taking care of my car needs and I would highly recommend taking all of your car problems to them. they really did a superb job in taking care of my car needs and I would highly recommend taking all of your car problems to them. More
by B.CARPANTER55
February 03, 2021
Would give 0 star if available. Had a very bad experience and it was bad enough I went from buying a truck to paying for the service work and leaving. and it was bad enough I went from buying a truck to paying for the service work and leaving. More
by JOSHUAJONES2
Employees Worked With
Arturo Gonzalez
February 03, 2021
It was a terrible experience, so I won’t be coming back! Get better cars and I will be back to buy them and quality. Get better cars and I will be back to buy them and quality. More
by matt.d.chandler
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
February 02, 2021
They were unable to duplicate my issue it was a known problem with this model so it was not addressed. They did identify another issue that was repaired under my warranty. They had my vehicle for 10 days problem with this model so it was not addressed. They did identify another issue that was repaired under my warranty. They had my vehicle for 10 days due to waiting on parts with minimum updates or concern that I might actually need my vehicle. I won’t be going back for any reason other than an obvious warranty problem More
by KWMCCLINTOCK
Employees Worked With
Gina Saez
February 02, 2021
Customer service is awesome. Very professional and they make you feel like family, definitely coming back for my next oil change and service. Thank you! Frany was awesome. make you feel like family, definitely coming back for my next oil change and service. Thank you! Frany was awesome. More
by pedrotost
Employees Worked With
February 01, 2021
Great place! Very professional Always look forward to bringing our Suburban there for the all maintenance! Great place with great people look forward to next time! bringing our Suburban there for the all maintenance! Great place with great people look forward to next time! More
by James Poullard
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
January 31, 2021
I love this dealership it’s always clean the work is a very polite and knowledgeable and the timing it’s always great if you have an appointment they are ready to see you. very polite and knowledgeable and the timing it’s always great if you have an appointment they are ready to see you. More
by FCYRUS40
Employees Worked With
Manny Escalon, Gaby Cano, Deanna Andrews
January 31, 2021
Very well organized. really happy with the service and the friendly people that work there. Won’t go to no the dealer for any service but there the friendly people that work there. Won’t go to no the dealer for any service but there More
by Javer Hinojosa
Employees Worked With
Deanna Andrews, Gina Saez
