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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,716 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,716 Reviews of Beck & Masten Buick GMC South - Service Center
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January 23, 2021
Beck and Masten South has an outstanding service department with very qualified and friendly staff. Every repair was done correctly and staff communicated every step of the way. department with very qualified and friendly staff. Every repair was done correctly and staff communicated every step of the way. More
by stanrmorris
Verified CustomerEmployees Worked With
Elyza Sanchez
January 23, 2021
Very pleased and timely serviceCame in during COVID with Very pleased and timely service Came in during COVID with an AC problem. The service team called the following day with the job completed Thanks Gu Very pleased and timely service Came in during COVID with an AC problem. The service team called the following day with the job completed Thanks Guys More
by RB
Employees Worked With
Gaby Cano
January 22, 2021
Thank you Gina & Frank for making our matter a priority & completing the job exceptionally! We appreciate your hard work & diligence to complete this-thanks again! completing the job exceptionally! We appreciate your hard work & diligence to complete this-thanks again! More
by STORSETHFAMILY
Employees Worked With
Frank Nolden, Gina Saez
January 22, 2021
The lady that took the repair was a real lady stayed on top of the repair and delivered on time thank you very much and keep up the good work top of the repair and delivered on time thank you very much and keep up the good work More
by pelon8291955
Employees Worked With
January 22, 2021
Never really had good service rep till I had Arturo to handle my services great guy and great service very attentive to your questions and needs will be definitely keep going to him handle my services great guy and great service very attentive to your questions and needs will be definitely keep going to him More
by alyah.0701
Employees Worked With
Arturo Gonzalez
January 18, 2021
Y’all say that y’all with treat people like family... funny part is I can’t get the correct parts or an answer back when I call. Y’all put the wrong tire on my truck and try to get my insurance to pay fo funny part is I can’t get the correct parts or an answer back when I call. Y’all put the wrong tire on my truck and try to get my insurance to pay for yalls mistake smh worst customer service I’ve felt with More
by KAKC1214
Employees Worked With
Arturo Gonzalez
January 17, 2021
Easy, fast, convenient, and professional. I received an email and call that encouraged me to come in for service. Not pushy but persistent. It was easy to schedule online and the reminders were just right. email and call that encouraged me to come in for service. Not pushy but persistent. It was easy to schedule online and the reminders were just right. My fiancé took it in for me, no problems and they called me directly to ask if I wanted to change the filters. Very smooth. More
by CAROLYNJASZCZ
Employees Worked With
David Meda, Amber
