Beck & Masten Buick GMC South - Service Center

Schedule service online was very easy. Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a text that some additional work needed to be completed so agreed to do work and signed papers online. Work was completed very quickly and out the door I go!! Thank you More

Great customer service will return love it! ! Will recommend people to come see y’all ! Will recommend people to come see y’all More

I can’t complain about the customers service. Miss Rosie always provides the best service. Miss Rosie always provides the best service. More

I purchased a pre-paid oil change package some time ago. When I went int the dealership to have the service done, I was told that the agreement I had purchased had "expired". "It was in your contract Mr. When I went int the dealership to have the service done, I was told that the agreement I had purchased had "expired". "It was in your contract Mr. Johnson". No refund, no sorry you got duped - nothing. I had to pay for the service. I accused them of theft - no reaction. I am considering going to small claims court for the $75. I view such behavior as falling under the criminal code definition of theft by unlawful taking! More

Very pleased with experience on this visit. Rosie is always great and helpful and couldn't be more satisfied. Rosie is always great and helpful and couldn't be more satisfied. More

Got my truck serviced at Beck and Masten and as always the service was great and my service representative Rosie was as awsome the service was great and my service representative Rosie was as awsome More

Very personable service manager. Much improved service time. Surprisingly nicer experience. Dealer online scheduling system broken. Took 3 calls to make service appointment... Much improved service time. Surprisingly nicer experience. Dealer online scheduling system broken. Took 3 calls to make service appointment... More

My advisor was William Lentini and he was professional! He ensured all my questions were answered and amazing customer service support! Overall he was great! I highly would recommend him and will definitel He ensured all my questions were answered and amazing customer service support! Overall he was great! I highly would recommend him and will definitely have him as my advisor again! More

Great and fast service. Service advisor even had my truck washed. Very polite and courteous Service advisor even had my truck washed. Very polite and courteous More

It’s greatly appreciated when I’m able to receive a loaner while my vehicle is in service.c loaner while my vehicle is in service.c More