Beck & Masten Buick GMC South - Service Center

"Odd Idle" Having just purchased a 2017 GMC SIERRA about 3 months prior, I noticed a somewhat rough idle occurring intermittently while stopped at a light in dri Having just purchased a 2017 GMC SIERRA about 3 months prior, I noticed a somewhat rough idle occurring intermittently while stopped at a light in drive. Being somewhat concerned I made a appointment for service. They immediately got my truck in and road tested and checked for any problems. All is well and normal with the truck as it has VVT and Active fuel management that is constantly making adjustments to achieve optimum efficiency. Rogelio Paredes was indispensable in making sure my truck got in as fast as possible, and to assure me that all is normal with no problems. Thank You so much Beck & Masten South your service is A+, and Thank You Roger for all you done for me! More

Close Call I've brought my car for service to this dealer many times and the only issue I've encountered is with being notified that my car is ready. I dropped o I've brought my car for service to this dealer many times and the only issue I've encountered is with being notified that my car is ready. I dropped off the car at 8:15 in the morning and was never called by the service rep to inform me that my car was ready. I called to check on it around 3:45 (not realizing that the department closed at 4) and was informed that the car was ready. Ilse (not the service rep I dealt with in the morning) came through. Ilse was very apologetic and provided me with directions to get to the dealership faster as the freeway by the dealer was closed creating heavy traffic. I made it to the dealer just in time and was able to see Ilse to thank her. If I had seen Ilse when I initially dropped off my car, I would had my car back several hours earlier. More

Excellent service I took my Sierra to the dealership to work on and the communication and follow up was excellent... I will be back again if I need work done on my vehi I took my Sierra to the dealership to work on and the communication and follow up was excellent... I will be back again if I need work done on my vehicle More

2014 Buick Enclave Service My car problem was taken care of with great dedication and prompt service. Really liked the welcomeness and great service, nice team and tremendous te My car problem was taken care of with great dedication and prompt service. Really liked the welcomeness and great service, nice team and tremendous team. More

Above & beyond service Ilse, Toni & Jamie exceeded my vist here today. Ilse took her time with explaining the best service needed for my vehicle. Jamie helped answer all my Ilse, Toni & Jamie exceeded my vist here today. Ilse took her time with explaining the best service needed for my vehicle. Jamie helped answer all my questions and concerns I had in regards to my vehicle & Toni closed my ticket explaining all the services completed on my vehicle. All three of them was the definition of Beck & Masten above and beyond employees!! More

Great Experience Gaby Cano was very helpful, friendly, and professional! I will always service my truck at Beck and Masten South!! Thank you for the great experience!! Gaby Cano was very helpful, friendly, and professional! I will always service my truck at Beck and Masten South!! Thank you for the great experience!!! More

Oil change and back up sensor I have never been to such an amazing dealership in all of my years of servicing vehicles. This is my first GMC and I have never experienced such effic I have never been to such an amazing dealership in all of my years of servicing vehicles. This is my first GMC and I have never experienced such efficient, prompt and effective service from ANY other dealer. I have never seen a family like atmosphere like this location. The employees have great relationships with one another and it is a reflection of the caring management here. Manny looks after his employees and treats them all with the upmost respect but most importantly takes care of his clients. This canter trickles down to the care you receive from everyone! Happy employees, happy customers!!! ?? More

6/9/17 - 30,000 mile service & Warranty work I had an appointment, so Rosaena was expecting me. But she wasn't expecting me to have warranty work. I also had a time constraint and needed to go I had an appointment, so Rosaena was expecting me. But she wasn't expecting me to have warranty work. I also had a time constraint and needed to go to a meeting. She was extremely helpful in expediting the service. Not only did my oil change, filter and rotation get completed, but the warranty work was also finished in time for me to get to my other appointment.. I had expected a return visit for the warranty work. Kudos to Beck and Masden and the people in their service department for a job well done. Regards Dennie Jackson More

oil change. Staff is very friendly and wait time is reasonable for being so packed.. also the cookies and coffee hit the spot early in the morning. Staff is very friendly and wait time is reasonable for being so packed.. also the cookies and coffee hit the spot early in the morning. More

Oil Change Tirte Rotation Very Timely Made Sure The Customer Happy Leaving A Very Pleasant Time Waiting Look Around No Pressure Every One Very Friendly Look Forward To Deal Wit Very Timely Made Sure The Customer Happy Leaving A Very Pleasant Time Waiting Look Around No Pressure Every One Very Friendly Look Forward To Deal With Them Again More