Beck & Masten Buick GMC South - Service Center

Robert Hernandez was a good salesman helpful and explained everything to me in term that I understand. explained everything to me in term that I understand. More

Didnt touch or work on my truck for a week and a half into me dropping off.my truck and it was not that they were waiting for parts. Very disappointed in the lack of communication within the department a into me dropping off.my truck and it was not that they were waiting for parts. Very disappointed in the lack of communication within the department and the initiative to fix my truck. More

Charging 34$ misc. fee is not customer dedicated nor is it transparent and should be removed. fee is not customer dedicated nor is it transparent and should be removed. More

Everything was perfect from timing to all the work that was done. Thank you for everything was done. Thank you for everything More

Customer Service was great and quick. It was a simple drop off and pickup! Thank you It was a simple drop off and pickup! Thank you More

Service was great and was in and out in a timely fashion. Got what I needed and paid what I wanted to pay. Got what I needed and paid what I wanted to pay. More

Tried to make an appointment several times and each time I arrived I still had a 4 hour wait. Finally got oil changed and when I went to double check my fluids I noticed my wiper fluid was low as well as my I arrived I still had a 4 hour wait. Finally got oil changed and when I went to double check my fluids I noticed my wiper fluid was low as well as my coolant. When I called to report they just told me I had to make another appointment. Your employees are all rude. Everyone that I tried to communicate with was short in conversation. Only helpful and nice person was the gentleman that took my truck from me when I arrived. Very unprofessional and very un coordinated in regards to process to drop of vehicles. I will not be recommending or going back to your dealership. More

Set up appointment and was on time. Work was completed on time. Good job people Work was completed on time. Good job people More

Service was great . Took a little longer than expected but understandable it was during lunch hours Took a little longer than expected but understandable it was during lunch hours More

Service was great and fast I got my vehicle in and out in one day. My advisor kept me updated on my car and the diagnosis time was really quick. one day. My advisor kept me updated on my car and the diagnosis time was really quick. More