Beck & Masten Buick GMC South - Service Center
Houston, TX
1,711 Reviews of Beck & Masten Buick GMC South - Service Center
Great staff and great service. Thank you Franny and jose great service. Thank you guys. Thank you Franny and jose great service. Thank you guys. More
Everything was ok. I noticed that they didn't put the paper mats inside the car when servicing..but unsure if that has changed. I noticed that they didn't put the paper mats inside the car when servicing..but unsure if that has changed. More
Best experience I’ve had with the service team, EVER. Everyone was super nice and was willing to fix my car during a natural disaster. Everyone was super nice and was willing to fix my car during a natural disaster. More
Excellent service, friendly personnel, easy paperwork format, informative service personnel, the waiting room were spacious, comfortable, and the coffee was tolerable format, informative service personnel, the waiting room were spacious, comfortable, and the coffee was tolerable More
Service adviser was very helpful and knowledgeable of our car problem. Very happy experience and will recommend him to others for their device needs. car problem. Very happy experience and will recommend him to others for their device needs. More
i purchased a car from this dealership March 2023, i have gone their on a few occasions, to have some repairs. the latest one was 1/23/2023, because every morning when backing up, the brakes are squealing. gone their on a few occasions, to have some repairs. the latest one was 1/23/2023, because every morning when backing up, the brakes are squealing. getting worse each day. called on 1/24/2023 after 4 and was told by service rep albert, he would call back, shortly, no called picked up car today, was told they did not hear anything, i know for a fact they did not check the car, because i marked the car where it would show if they actually test drove the car.. I am not sure who i need to speak to, but if you purchase a car in good faith and you cannot get the service there is a problem. i am not thru complaining, i will take this as far as possible until i speak to who will take care of this leamon of a car. More
The dealership has been very easy to deal with. They've excellent care of my Buick Encore. They've excellent care of my Buick Encore. More