Beck & Masten Buick GMC South - Service Center
Houston, TX
1,696 Reviews of Beck & Masten Buick GMC South - Service Center
very disappointed in your service department. I will be using s different service department going forward. I will be using s different service department going forward. More
They did not complete the oil change and tire rotation as discussed. I brought the truck in originally to have a nail in tire removed and patched if necessary. The truck was due for oil change and tire rotat discussed. I brought the truck in originally to have a nail in tire removed and patched if necessary. The truck was due for oil change and tire rotation so we decided to have that service completed at the same time, but that work was not completed. They estimated 2 hours to get the work complete, they had my truck for 4 hours and I had to call to check on it. In addition, they did not send an Uber to pick me up. I had to call in my own Uber to pick up the truck. Very disappointing. More
Buying my new GMC Denali HD went pretty flawlessly. The salesman that we dealt with was fantastic. I just went in for my first oil change because it was free for buying the vehicle and that was a joke. The salesman that we dealt with was fantastic. I just went in for my first oil change because it was free for buying the vehicle and that was a joke. I definitely won’t be going back to the service department and I would say that that definitely would affect my purchase of a 4th vehicle from Beck & Masten South. More
Excellent dealership. Excellent service. Rosie Hernandez is excellent in receiving me and my car. All my car problems solved. Uber service appreciated. Merry. Xmas Excellent service. Rosie Hernandez is excellent in receiving me and my car. All my car problems solved. Uber service appreciated. Merry. Xmas More
Everything was good. Good communication and service. They were on time and already let me know what I need done on my next trip. Good communication and service. They were on time and already let me know what I need done on my next trip. More