Beck & Masten Buick GMC South - Service Center
Houston, TX
1,696 Reviews of Beck & Masten Buick GMC South - Service Center
All good, good folks, good communication , timely delivery, compassion, understanding, compassion, kindness, understanding, and compassion for those affected by these delivery, compassion, understanding, compassion, kindness, understanding, and compassion for those affected by these More
My husband and I were excited and trusting in purchasing a pre-owned vehicle from Beck and Masten as it came highly recommended from friends and family. However, within 4 months, just when we were taking th a pre-owned vehicle from Beck and Masten as it came highly recommended from friends and family. However, within 4 months, just when we were taking the Sierra in for an oil change and tire rotation, the “check engine “ light came on, prompting a $200 diagnostic check. The diagnostic check came back with suggested repairs totaling more than 1k out of pocket. Because we weren’t counting on putting this kind of money into this truck so soon, we only paid for one of the many suggested repairs, the truck was returned also with no oil change or tire rotation. This is my husband’s work truck, to be driven out of state, and we expected more cooperation from Beck and Masten with our vehicle. If a sale is all this dealership is looking for, they proved it. More
Staff is very knowledgeable, helpful and friendly. It is so easy to schedule an appointment for work needed and have it completed in a timely manner. It is so easy to schedule an appointment for work needed and have it completed in a timely manner. More
They did what I asked them to do! Did find a lot of stuff to raise the bill. Did find a lot of stuff to raise the bill. More