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Beck & Masten Buick GMC South - Service Center

Houston, TX

4.3
1,693 Reviews
Call Service Center (713) 947-4111

1,693 Reviews of Beck & Masten Buick GMC South - Service Center

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October 26, 2022

Edward was an awesome rep who gave great customer service! I will always choose beck and Masten over any other dealership! More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward, Gaby Cano
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Oct 28, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 25, 2022

First time getting a service here, staff was nice I received good customer service but the issue was the service to my truck I went in for oil change, everything was good until next day I came to find More

by Kass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward, good customer service
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Oct 27, 2022 -

Beck & Masten Buick GMC South responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 25, 2022

The sales lady was very good took her time to check all the things I need to know for the sale she was very nice about all the things I need to know about the car More

by EOSBORN001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
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Oct 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 24, 2022

We love using this dealership and the staff always takes excellent care of our us More

by Mr. Nelloms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Oct 27, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 23, 2022

The agent was very helpful and attentive, I have problems with the adjuster and she was very patient, great service 👍 More

by Javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 22, 2022

Easy to schedule an appointment. They worked with my difficult work schedule to accommodate the repair. More

by mikale8668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Gonzalez
Report | Print
Oct 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 22, 2022

Great service with great people love the way they treat me and the way they handle my needs More

by MAC2968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ada Pasasin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez, Orlando Pasasin, Gaby Cano, Deanna Andrews, Arturo Gonzalez
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Oct 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 21, 2022

Keep doing the great job as always guys I really like your job and performance. More

by Matondo Nzombo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Hernandez, Gaby Cano, Deanna Andrews, Arturo Gonzalez
Report | Print
Oct 25, 2022 -

Beck & Masten Buick GMC South responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 21, 2022

They took care off tire because it had a nail. The staff was extremely helpful. More

by 2nickt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
Report | Print
Oct 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

October 21, 2022

Daniel was amazing as usual and Hannah got me in an out would recommend everyone fast and friendly More

by Finche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel,Hannah
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Oct 25, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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