Beck & Masten Buick GMC South - Service Center

Experience from beginning to end was fast and easy. Some people at service counter weren’t to friendly. No greating! Some people at service counter weren’t to friendly. No greating! More

Albert was extremely helpful and responded to all my questions in a timely manner. He provided great customer service. questions in a timely manner. He provided great customer service. More

Easy professional and I was treated like family I would recommend this dealership to anyone and everyone recommend this dealership to anyone and everyone More

Every time I bring a fleet vehicle in for service I always find Frany and I know I will get taken care of. always find Frany and I know I will get taken care of. More

Great service by Daniel ! I was in & out. He is very profisional as well. Reliable service I was in & out. He is very profisional as well. Reliable service More

Forgot to put my Wheelock lug on lost it. Couldn't get my truck aligned right, Not a good dealor to go to Couldn't get my truck aligned right, Not a good dealor to go to More

Great attention from Daniel Wood was able to answer all my questions and concerns. Very professional individual. my questions and concerns. Very professional individual. More

When I spoke to the service department and explained to them that my front emblem had water in it and had shorted out they advised me to bring it in and if they had the part and would have my vehicle ready them that my front emblem had water in it and had shorted out they advised me to bring it in and if they had the part and would have my vehicle ready in one day. I dropped my vehicle off like they asked followed up the next day and that’s when they advised that they didn’t even have the part in stock and it would be six weeks before the part would arrive. With gas prices being astronomical right now the fact that I had to waste a 20 mile drive only for them to not have the part in stock is ridiculous. Then I ask them to disconnect the front emblem since the front emblem is shorting out the headlights. I looked after I got the vehicle home and they did not disconnect the front emblem so now when my headlights go out that will be another cost GM will incur. More

Replaced the brake pads and now there are worse than when they started and I am not close enough to the dealership to get them corrected for at least a month they started and I am not close enough to the dealership to get them corrected for at least a month More

Great service in a timely manner. Personable staff. Pointed out near future services that needed to be considered Personable staff. Pointed out near future services that needed to be considered More