Beck & Masten Buick GMC South - Service Center

Too slow even with an appointment! ! Also very expensive for even basic service.107.55 for basic oil change. ! Also very expensive for even basic service.107.55 for basic oil change. More

All issues addressed, and vehicle was clean when picked up. I was kept apprised of progress by Andrew the service advisor via text, which he was quick to respond to, and call back if needed. Only issue I up. I was kept apprised of progress by Andrew the service advisor via text, which he was quick to respond to, and call back if needed. Only issue I had was the amount of time it took for repairs, More

Service agent was quick and helpful. Followed up with text and phone call to discuss work before proceeding. Followed up with text and phone call to discuss work before proceeding. More

Great for service I wouldn’t buy there. No rentals avail good luck Explain yourself and what you expect up front No rentals avail good luck Explain yourself and what you expect up front More

It’s always the same thing with them when I take my trucks there. If they can’t feel nothing when they get to the truck and test drive it. To find the issue they never find nothing wrong with it. I’ve trucks there. If they can’t feel nothing when they get to the truck and test drive it. To find the issue they never find nothing wrong with it. I’ve taken both of my truck there and they didn’t find nothing wrong with them. All they say is just bring it back when you feel the truck acting up again. For what so they can say that there is nothing wrong with it cause the truck don’t act wrong when they test drive it. That’s why I tell them not all the times it acts up. I don’t think I will be going back to them any more. Poor service after I have been buying my trucks there for years. Maybe I should start considering where to buy my vehicles next time I’m in the market to buy. More

I came in at 9:15 am on a Tuesday morning for an oil change and tire rotation. I was later told that I needed to to have my radiator flushed, which I agreed to. I felt that it shouldn’t have taken that change and tire rotation. I was later told that I needed to to have my radiator flushed, which I agreed to. I felt that it shouldn’t have taken that length of time for something so simple. More

My appointment was for an oil change and the service wasn’t performed. The recalls were done and not what I originally took it in for. I even dropped it off so there wouldn’t be any rush. wasn’t performed. The recalls were done and not what I originally took it in for. I even dropped it off so there wouldn’t be any rush. More

Great. People very courteous and helpful thankful for seeing such great people I’m on a walker and they helped me with everything and may God bless you’ll People very courteous and helpful thankful for seeing such great people I’m on a walker and they helped me with everything and may God bless you’ll More

Great customer service from Frany. Always treated excellent by everyone. Even on a busy Saturday everyone seems happy! Always treated excellent by everyone. Even on a busy Saturday everyone seems happy! More

The service representative was very helpful and kind. However the wait time was extremely long for an oil change even with an appointment. It took almost 3 hours to get an oil change done. However the wait time was extremely long for an oil change even with an appointment. It took almost 3 hours to get an oil change done. More