Beck & Masten Buick GMC South - Service Center

Great service! Gaby was friendly and knowledgeable! Originally it was going to take about 2 days to get to my vehicle but she managed to have tech check codes, upda Gaby was friendly and knowledgeable! Originally it was going to take about 2 days to get to my vehicle but she managed to have tech check codes, update software and had my vehicle back to me the same day. More

Daniel is awesome! He assessed my need without delay and provided the service needed immediately. I am satisfied with service I received. He kept me informed all along He assessed my need without delay and provided the service needed immediately. I am satisfied with service I received. He kept me informed all along the process. I couldn’t have ask for more. Thank you for the great customer service. Daniel has a great and positive attitude, and that is what customers need. More

My service experience at Beck and Masten South was great! I was greeted with a smile by Frany whenever I came in. She listened to my issue and was able to explain the full process of what the techs were goin I was greeted with a smile by Frany whenever I came in. She listened to my issue and was able to explain the full process of what the techs were going to do. I received updates on my truck in regards to what was wrong with it and when it would be/was ready to pick up. Definitely a easy experience, thank you so much Frany!! More

I bought a Pre-owned Cadilliac Escalade in April 2022, I paid $60k for it. I took it in to be serviced last week, and the dealership is too low class to give me a loaner car. I want to speak to the General paid $60k for it. I took it in to be serviced last week, and the dealership is too low class to give me a loaner car. I want to speak to the General Manager about this! Very dissatisfied in the service from this dealership. I will not be recommending it to anyone!!!! More

I was treated with respect and it was excellent service very satisfied at this first time. very satisfied at this first time. More

If you have to leave vehicle for a few days I wouldn’t recommend due to no loaner vehicles and Uber only covers 20 miles max. I’d suggest after vehicle service a wash and vacuum. Other than that it’s not recommend due to no loaner vehicles and Uber only covers 20 miles max. I’d suggest after vehicle service a wash and vacuum. Other than that it’s not a bad place at all More

Edward in Service Center was wonderful! He provided exceptional and professional Service during my last visit! He provided exceptional and professional Service during my last visit! More

Too slow even with an appointment! ! Also very expensive for even basic service.107.55 for basic oil change. ! Also very expensive for even basic service.107.55 for basic oil change. More

Service was fast and easy to deal with. Andrew explained everything thoroughly. We are very happy and will return if a future need arises. Andrew explained everything thoroughly. We are very happy and will return if a future need arises. More

Service agent was quick and helpful. Followed up with text and phone call to discuss work before proceeding. Followed up with text and phone call to discuss work before proceeding. More