Beck & Masten Buick GMC South - Service Center
Houston, TX
1,693 Reviews of Beck & Masten Buick GMC South - Service Center
The staff was friendly. My car was ready when they said it would be. It is nice to be able to take your car to the dealer for service and get a better price. My car was ready when they said it would be. It is nice to be able to take your car to the dealer for service and get a better price. More
The amenities we on point, coffee, water, and very clean seating area & bathrooms. I assisted by Rosie Hernandez, she kept me informed and up to date. This is my second time I have been to this location and seating area & bathrooms. I assisted by Rosie Hernandez, she kept me informed and up to date. This is my second time I have been to this location and the first time I have worked with Rosie, and I fully recommend this service location if you have a Buick. More
Always Great Service Advisors and prompt service. Taking care of your vehicle as its like their own. Taking care of your vehicle as its like their own. More
Service center took me on the same day with no appointment and got the job done! Gaby my service representative goes above and beyond to make things happen! appointment and got the job done! Gaby my service representative goes above and beyond to make things happen! More
I was there for over 2 hours for a oil change. I was quoted one price over the phone and when it was time to pay for the oil change it was a completely different price. After talking with a superv I was quoted one price over the phone and when it was time to pay for the oil change it was a completely different price. After talking with a supervisor, they lowered it some but then told me the next time I come to get my oil changed it would be higher. Then don’t quote one price over the phone and it’s not that once we get there and it’s already done. More
Rosie is amazing! ! Very helpful!! Very professional!! She is in the service department!! I appreciate how she truly cares for her customers!!! ! Very helpful!! Very professional!! She is in the service department!! I appreciate how she truly cares for her customers!!! More