Beck & Masten Buick GMC South - Service Center
Houston, TX
1,710 Reviews of Beck & Masten Buick GMC South - Service Center
Completed recall item without issue and did what needed to be done. Thank you for completing to be done. Thank you for completing More
The customer service is very very slow don't honor coupons that are mailed to you bad bad bad and no rentals after a vehicle is in their possession for over 2 weeks coupons that are mailed to you bad bad bad and no rentals after a vehicle is in their possession for over 2 weeks More
Great dealership with great customer service professional employees that care about taking care of the customers needs employees that care about taking care of the customers needs More
Great customer service! My original appointment that I requested was somehow not scheduled but your Service Rep - Jacqulynn was very nice and was able to get me worked in to My original appointment that I requested was somehow not scheduled but your Service Rep - Jacqulynn was very nice and was able to get me worked in to get my vehicle service. Special Thank you to Jacqulynn 🙏🏽 More
Had oil & filter changed and with 50,000 miles on the odometer ask to have brake pads checked. After having new rear pads installed the rear brakes locked up on way home. On return was told I needed new odometer ask to have brake pads checked. After having new rear pads installed the rear brakes locked up on way home. On return was told I needed new calipers to complete repairs. Total charge was over $1,000 to repair brakes that were working perfectly well when I ask for an oil change and check the brakes for ware. Communications with service writer was bad. Failed to answer texts or return phone calls. More