Beck & Masten Buick GMC South - Service Center

Over chargeLow communication Date ready not what was Over charge Low communication Date ready not what was promised Freindly Low in stock parts Over charge Low communication Date ready not what was promised Freindly Low in stock parts More

I had a wonderful experience at this dealership. From the time of drop off , diagnostic and when my vehicle was ready . Everything went really smooth . I definitely would recommend to my family and friends. time of drop off , diagnostic and when my vehicle was ready . Everything went really smooth . I definitely would recommend to my family and friends. Overall great experience and rate this shop a 10/10 More

Jackie in the service department was awesome! Thank you! Great employee, she was helpful and very nice. Lucky to have her working for you. Great employee, she was helpful and very nice. Lucky to have her working for you. More

When to get an oil change and the wait time was 2 hour without an appointment. without an appointment. More

The dealership is clean and all the employees are very friendly. The dealership makes me feel like a family member. friendly. The dealership makes me feel like a family member. More

Good customer service. I like them. Awesome people to work with. I will be buying my next vehicle from them. work with. I will be buying my next vehicle from them. More

Great and quick service experience!Would definitely Great and quick service experience! Would definitely recommend to friends and family- Chris In sales is very helpful! Great and quick service experience! Would definitely recommend to friends and family- Chris In sales is very helpful! More

Service was terrible. Waited over 2 1/2 hours for an oil change. Vehicle was ready and service advisor was just sitting on the paperwork. I was very upset! change. Vehicle was ready and service advisor was just sitting on the paperwork. I was very upset! More

Did a walk in on a Saturday morning for oil change and tire rotation, they were able to get me out within an hour. Always very professional group. tire rotation, they were able to get me out within an hour. Always very professional group. More

It was a extremely slow process especially with it being a oil change and a couple of small maintenance things such as a filter took a little over 4 hours to get all completed and then after requesting seve a oil change and a couple of small maintenance things such as a filter took a little over 4 hours to get all completed and then after requesting several times to not rotate my tires since it’s a service y’all do not cover for them to be balanced I had it done previous to bringing it in. Then they had to go back and re rotate again. Overall just took a insane amount of time with it not very busy at all like I see it most of the times I’m there. More