Beck & Masten Buick GMC South - Service Center

They always seem to have their act together Sometimes the wait time is longer than others but for the most part they're pretty quick wait time is longer than others but for the most part they're pretty quick More

For the most part service is great this last time I was not happy customer! I scheduled an appointment for 8am Friday the 21st of January i missed an hour and 30 minutes of work to get the truck to get se not happy customer! I scheduled an appointment for 8am Friday the 21st of January i missed an hour and 30 minutes of work to get the truck to get serviced. When I was called to pick up truck service engine light was off after I ran couple errands and noticed engine light was on again called service department was told truck needs to be reset it was my birthday weekend had plans for the night was trying to get home. I was gonna wait until next day which is Saturday but I was not far to take the truck back. When I get to dealership I tell them that I was there for service engine light to be reset the service rep look more into what was going on with the truck he went to find someone to look at it further because the truck had another problem but there was no mechanic there to service truck. I just felt that I missed work for nothing and felt inconvenience to take truck back the next day. The only reason I gave 2 stars is for service rep who was nice and apologized for not being able to help me! More

I don’t like the fact that I wasn’t acknowledged when I walked inside the service department. The women at the counter did not look up she only said I’ll be with you in a minute. She didn’t greet me or walked inside the service department. The women at the counter did not look up she only said I’ll be with you in a minute. She didn’t greet me or thank me. More

Excellent service. Always the best when it comes to servicing my vehicle. Best service reps. Always insuring everything is good on my vehicle servicing my vehicle. Best service reps. Always insuring everything is good on my vehicle More

I feel very good. The service was great. The attention Was excellent. Simply the best Was excellent. Simply the best More

As always, excellent customer service! First class service. I needed my dealer maintenance and oil changed, made appointment and was in and out. service. I needed my dealer maintenance and oil changed, made appointment and was in and out. More

I’ve had my vehicle serviced for the same issue multiple times and I am still having issues. times and I am still having issues. More

Customer service representative that assisted me listen to my issues and made accurate notes, everything was completely done. Thanks guys to my issues and made accurate notes, everything was completely done. Thanks guys More

Granny got me in and out, I really appreciate her handling of my Yukon. She always does a good job. handling of my Yukon. She always does a good job. More

Beck and Master has an excellent service center. Jacqueline at the express center is always very professional and courteous. Jacqueline at the express center is always very professional and courteous. More