Beck & Masten Buick GMC South - Service Center

Jackie in the service department was awesome! Thank you! Great employee, she was helpful and very nice. Lucky to have her working for you. Great employee, she was helpful and very nice. Lucky to have her working for you. More

Good customer service. I like them. Awesome people to work with. I will be buying my next vehicle from them. work with. I will be buying my next vehicle from them. More

When to get an oil change and the wait time was 2 hour without an appointment. without an appointment. More

The dealership is clean and all the employees are very friendly. The dealership makes me feel like a family member. friendly. The dealership makes me feel like a family member. More

Service was terrible. Waited over 2 1/2 hours for an oil change. Vehicle was ready and service advisor was just sitting on the paperwork. I was very upset! change. Vehicle was ready and service advisor was just sitting on the paperwork. I was very upset! More

Did a walk in on a Saturday morning for oil change and tire rotation, they were able to get me out within an hour. Always very professional group. tire rotation, they were able to get me out within an hour. Always very professional group. More

It was a extremely slow process especially with it being a oil change and a couple of small maintenance things such as a filter took a little over 4 hours to get all completed and then after requesting seve a oil change and a couple of small maintenance things such as a filter took a little over 4 hours to get all completed and then after requesting several times to not rotate my tires since it’s a service y’all do not cover for them to be balanced I had it done previous to bringing it in. Then they had to go back and re rotate again. Overall just took a insane amount of time with it not very busy at all like I see it most of the times I’m there. More

I don’t like the fact that I wasn’t acknowledged when I walked inside the service department. The women at the counter did not look up she only said I’ll be with you in a minute. She didn’t greet me or walked inside the service department. The women at the counter did not look up she only said I’ll be with you in a minute. She didn’t greet me or thank me. More

Excellent service and people working in service department. Nice and professional. Explained everything very well. department. Nice and professional. Explained everything very well. More

Excellent service. Always the best when it comes to servicing my vehicle. Best service reps. Always insuring everything is good on my vehicle servicing my vehicle. Best service reps. Always insuring everything is good on my vehicle More