Beck & Masten Buick GMC South - Service Center

the staff is great. the service cost quotes are changing and the price I paid is higher than the original quotes I was given. from the original price plus taxes is over than what I was told. I think it’s be and the price I paid is higher than the original quotes I was given. from the original price plus taxes is over than what I was told. I think it’s better to ensure that was told to clients is true so we won’t be out in the loop. More

Frany does a fantastic job. I appreciate her assistance each time I come in for work each time I come in for work More

Great customer service staff food cars financing cleanings communications pricing on time service appointment great cleanings communications pricing on time service appointment great More

Disappointed with service tech. Stated that my tires had wear when I just had bought them 3 days prior. Stated that I may need an allinment. Also that I needed wipers. My wipers are two months old. Did tech wear when I just had bought them 3 days prior. Stated that I may need an allinment. Also that I needed wipers. My wipers are two months old. Did tech actually check these things or did he just go by milage? Tech left me with more questions than answers. This is very troubling. I understand that Covid has made a big impact on employees. But I would appreciate valid assessments More

Daniel and the staff are great. The customer service is always on point and the service techs never disappoint. always on point and the service techs never disappoint. More

Fast Curtius friendly good service if I would have made an appointment things would have been a little faster so now I know I can do appointments now an appointment things would have been a little faster so now I know I can do appointments now More

Spite the problems with the truck having to schedule three service visits and delay on parts coming in, overall great service from the service team. Manager Daniel Woods was very prompt on communicatio three service visits and delay on parts coming in, overall great service from the service team. Manager Daniel Woods was very prompt on communications and carried a sense of urgency to our matter. Showed us he cared and made us feel important. More

Very courteous and professional. Diagnosis of my concern immediately and gave me an approximation of how long service would be. immediately and gave me an approximation of how long service would be. More

Always great bringing my car to Beck & Masten. They respect my time; my service appointment is always handled promptly and everyone in the department is really friendly and personable, and they always respect my time; my service appointment is always handled promptly and everyone in the department is really friendly and personable, and they always remembers my name. Thank you kindly! More

Service was excellent, they were all very friendly and helpful. Over the service was good. helpful. Over the service was good. More