Beck & Masten Buick GMC South - Service Center

Always great bringing my car to Beck & Masten. They respect my time; my service appointment is always handled promptly and everyone in the department is really friendly and personable, and they always respect my time; my service appointment is always handled promptly and everyone in the department is really friendly and personable, and they always remembers my name. Thank you kindly! More

Service was excellent, they were all very friendly and helpful. Over the service was good. helpful. Over the service was good. More

Excellent service and friendly and efficient work. I was highly recommended this dealership and staff highly recommended this dealership and staff More

Customer service, and efficiency was great! The host / cashier accommodated me on short notice and I was grateful for it. cashier accommodated me on short notice and I was grateful for it. More

Came in on an appointment for a passenger window replacement. When I arrived was told the window would take 3-5 days to arrive. Had to speak with management who then informed me my repair would be replacement. When I arrived was told the window would take 3-5 days to arrive. Had to speak with management who then informed me my repair would be complete within 4 hours (same day). Prior to arrival I spoke with someone on the phone who informed me the total price for parts & repair would be $350. At completion of service I was builder $509. Two days prior I came in for an appointment for an oil change. Appointment time 2pm, my vehicle didn’t go in the back to get serviced until 5pm. I’m totally dissatisfied with this dealership!! More

Clean, friendly, knowledgeable, an timely ,professional ,reliable, customer service, professional, courtesy, service personnel helpful, an awful solutions. ,reliable, customer service, professional, courtesy, service personnel helpful, an awful solutions. More

Very nice and helpful also was offered a uber to and from the dealership for lunch the dealership for lunch More

Frany does a fantastic job! I appreciate all the updates and always being on time. and always being on time. More

Todos son muy amables y la comunicación para saber de el servicio está muy bien gracias por todo servicio está muy bien gracias por todo More

I have been to other Buick dealership this is the best service I have experienced with Buick . I will always bring my car here never going anywhere else . service I have experienced with Buick . I will always bring my car here never going anywhere else . More