Beck & Masten Buick GMC South - Service Center

I was worried about my truck but Edward took care of everything and I thank him very much. And the job was completed fast. Thank you everything and I thank him very much. And the job was completed fast. Thank you More

Prompt when you first come in, polite people. Took care of me right way, with an appointment. of me right way, with an appointment. More

The service was awesomely good and the best manager ever a good professional people there, greatest communication and knowledge 1000 stars for the dealership 👍👍👍👍👍👍💯💯💯💯 a good professional people there, greatest communication and knowledge 1000 stars for the dealership 👍👍👍👍👍👍💯💯💯💯 More

Good service and my vehicle was repaired in a timely manner. The staff was very friendly. manner. The staff was very friendly. More

Took 2hrs for a oil change with an appt. I hope they weren’t taking any walk-ins between appointments. Because this was ridiculous. weren’t taking any walk-ins between appointments. Because this was ridiculous. More

It took three hours to get an oil change and not due to low personnel or being short staffed. Longest wait I’ve ever had for an oil change. The SERVICE department worked so much smoother when Manny Escal low personnel or being short staffed. Longest wait I’ve ever had for an oil change. The SERVICE department worked so much smoother when Manny Escalon was the manager (in my opinion of over 10 years of doing business with Beck & Masten). More

Pleasant experience every time I have come for service. The waiting room is comfortable and enjoy the complimentary beverages. The waiting room is comfortable and enjoy the complimentary beverages. More

I require 20w50 oil and for the first time in 18 months since I switched to this thicker oil. I was charged for my oil even though I have lifetime oil changes for $19.99. I could have had a better response since I switched to this thicker oil. I was charged for my oil even though I have lifetime oil changes for $19.99. I could have had a better response when I ask why but I got my manger said so. So my oil change was over $50 plus driving to south Houston from Baytown. It would be cheaper to have it down at the Baytown GMC. You’ve wore out my welcome with the price increase. More

Easy, friendly, and corrected everything i needed. It just took quite a bit of time. just took quite a bit of time. More

Great customer service and went far and beyond to complete service and was fast and consistent complete service and was fast and consistent More