Beck & Masten Buick GMC South - Service Center

Rosie was amazing, I know that our vehicles are in great hands when she is there!!! hands when she is there!!! More

Easy appointments to bring vehicle on for service. Not very responsive to calls or inquiries about status of vehicle. Parts not readily at dealership and may take a few days to get them. very responsive to calls or inquiries about status of vehicle. Parts not readily at dealership and may take a few days to get them. More

Excellent service from start to finish !!!My dealership Excellent service from start to finish !!! My dealership for sure !!! They go the extra step to make it right the first time.... Excellent service from start to finish !!! My dealership for sure !!! They go the extra step to make it right the first time.... More

Took my vehicle since it was making a noise when I braked. They kept it for 3 days and charged me 300$ for new brakes and it continues to make the same noise. They didn’t fix the problem, will be taki braked. They kept it for 3 days and charged me 300$ for new brakes and it continues to make the same noise. They didn’t fix the problem, will be taking my vehicle elsewhere. More

Outstanding response. Frany explained about needing to make sure the HUD will be the right one once they break down the dashboard. make sure the HUD will be the right one once they break down the dashboard. More

Took in Denali HD for factory mirrors getting stuck on open and closed position. Mirrors were color matched since I purchased the truck. Brand new. Dealer gave me a hard time and at the end did replace th open and closed position. Mirrors were color matched since I purchased the truck. Brand new. Dealer gave me a hard time and at the end did replace them but did not color match them. According to them, thats an after market option. But was sold to me like that. New mirrors arrived at dealer in about 2 weeks. Service person told me they arrived and were getting sent to paint like I purchased the truck. Waited 2 more weeks and finally told me to take truck back In for installation. To my surprise, mirrors are not painted and they started making all kind of excuses. Also threatened me, that if I get them painted, warranty will be voided. Terrible communication and false updates when I called for status. More

Quedé muy satisfecho con el trabajo y el tiempo gracias espero que sigan igual con su trabajo espero que sigan igual con su trabajo More

Rosie always does a great looking over the issue and keeping me in the loop on the repairs. keeping me in the loop on the repairs. More

I would never come to the dealership again this is the second time I get very bad service second time I get very bad service More

They have a very good customer service in the maintance department very helpful people have my truck on time department very helpful people have my truck on time More