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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,693 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,693 Reviews of Beck & Masten Buick GMC South - Service Center
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December 08, 2021
Service was quick and we’ll done. Frany was great and the repair was good and done well repair was good and done well More
by randyvisage
Verified CustomerEmployees Worked With
December 06, 2021
Took two service appointments to get a recall repair done on my truck. The first appointment was a waste. I left my vehicle for a whole day to be told later that there were no parts available. The second app on my truck. The first appointment was a waste. I left my vehicle for a whole day to be told later that there were no parts available. The second appointment was a a breeze thanks to advisor Andrew. Great job. More
by ASOL
Employees Worked With
Andrew Galindo, Gaby Cano
December 05, 2021
Best service ..Frannie the service contact was awesome.. Neat and super clean waiting area with COVID spacing and great tasting free coffee..Main thing they retain their employees so you have continuity an Neat and super clean waiting area with COVID spacing and great tasting free coffee..Main thing they retain their employees so you have continuity and awesome feeling of quality service and ownership at the dealership More
by kaf@swbell.net
December 03, 2021
I called & was able to get a appointment, for a oil change by de time I got comfortable my truck was ready great service all employees was nice! 👌 change by de time I got comfortable my truck was ready great service all employees was nice! 👌 More
by JLLGMC08
Employees Worked With
Other Employees :
Rosie Hernandez, Manny Escalon, Gaby Cano, Deanna Andrews, Arturo Gonzalez, Gina Saez, Elyza Sanchez, Nora Torres
December 02, 2021
The service representative took the time to understand the issues with my truck. The representative was very professional, courteous, and knowledgeable. I greatly appreciated picking up my truck cleaned i the issues with my truck. The representative was very professional, courteous, and knowledgeable. I greatly appreciated picking up my truck cleaned inside and out. The attention to details are what keep me coming back to Beck & Masten. More
by hyorosco
Employees Worked With
Rico also kept me informed. , Rosie Hernandez
December 01, 2021
They don’t communicate very well and as I speak I am having very bad customer service with them not responding to the issue that they know need to be corrected having very bad customer service with them not responding to the issue that they know need to be corrected More
by KELLEYG75
Employees Worked With
Daniel Service Manager
November 30, 2021
Frany was very helpful. I would definitely return to the service department if ever needed again. service department if ever needed again. More
by SANCHEZARNOLD81
Employees Worked With
November 30, 2021
Frany is very patient and helpful glad to only deal with her when I need to go her when I need to go More
by AGOMEZ_1980
Employees Worked With
