Beck & Masten Buick GMC South - Service Center
Houston, TX
1,693 Reviews of Beck & Masten Buick GMC South - Service Center
I love going to this place for my oil change and work for my newly Buick envision. Jackie was very pleasant and took care of me right away. my newly Buick envision. Jackie was very pleasant and took care of me right away. More
I always get the professionalism and curiosity that I would expect from a business that truly seems to care about their customers. would expect from a business that truly seems to care about their customers. More
My experience was amazing! It’s always a pleasure working with Daniel. He is extremely efficient and knowledgeable. I appreciate the awesome customer service and how the details are explained to me so that I with Daniel. He is extremely efficient and knowledgeable. I appreciate the awesome customer service and how the details are explained to me so that I understand them. More
New car sales: sales people smoking in parking lot while waiting for next customer to drive in. Sales people looking to swarm in for next customer. The people working inside the building talk very loud walk waiting for next customer to drive in. Sales people looking to swarm in for next customer. The people working inside the building talk very loud walking through the halls on their cell phones trying to appear important. I just feel cringy when I go there. The TVs in the waiting rooms are loud and noisy. I only go there for my free oil changes because it came with my warranty. The oil changes take 2.5 hours even with an appointment. This dealership is just like you imagine as to why you are not excited about buying your next vehicle. I stood at the door to talk to the GM, while he continued to talk with his colleague about last weekend’s personal activities, never acknowledging me. I am always thankful when I get back to my Infiniti dealer where it is calm, respectful, classy, quiet and professional. More