Group 1 Kia Tomball
Tomball, TX
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Everyone I met was extremely helpful and nice. Tariq went out of his way several different times to help my husband and I out. He was very patient and laid-back which made me more relaxed and want Tariq went out of his way several different times to help my husband and I out. He was very patient and laid-back which made me more relaxed and wanted to buy from him. More
Just did a great job replacing a tire that had failed at around 19k miles! (I suspect either the tire or the valve had a defect but I can't prove that). Note: I had to ask for my wheel lock adapter as they around 19k miles! (I suspect either the tire or the valve had a defect but I can't prove that). Note: I had to ask for my wheel lock adapter as they forgot to return it to the car. More
Johnny M is more like Johnny be good because he is great at what he does. We love his customer service, his character, and his energy. Johnny you are the best service rep we have had. Thanks Group 1 for hav at what he does. We love his customer service, his character, and his energy. Johnny you are the best service rep we have had. Thanks Group 1 for having such an wonderful team, techs you the G.O.A.T.S. More
I brought my car to Group 1 Kia Tomball for servicing. Not only did they do what I requested, but they found a recall item that I thought had been fixed. They also found I had a prepaid oil change that Not only did they do what I requested, but they found a recall item that I thought had been fixed. They also found I had a prepaid oil change that I had not used. I chose to wait for the car and in the waiting lounge there was complementary coffee, hot chocolate, and snacks. My service advisor kept me updated on the progress of the word being that on my car and they had to order parts for two items that I wanted done. They told me when the parts would be in and they scheduled an appointment for me to come back at my convenience to get the rest of the work done. More

