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Group 1 Kia Tomball

Tomball, TX

Overview
Reviews
Vehicles
4.6
645 Reviews
Call Dealership (281) 655-3066

25501 TX-249

Tomball, TX

77375

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Showing 645 reviews

October 29, 2026

Staff was awesome. Acknowledged me from time walked through door to buying of my vehicle. More

by pajohnson68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jayden Witschen
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October 29, 2026

Good customer service and Denis took care of our needs. Also they had all the paperwork ready to go when I got to the dealership so it was very quick More

by pateltusharg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denis Charlotin
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October 25, 2026

Very modern facilities and excellent service in the service department. They provide an Uber ride. Caleb provided excellent service. More

by BilingualTeacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Oct 27, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 23, 2026

The service specials they mail out are misleading! The $29.99 oil change cost over $58.00 dollars as they limit the special price to 5 quarts and then charge $11.00 dollars for each additional require More

by gerryneuberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with anyone but service tech
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Oct 27, 2026 -

Group 1 Kia Tomball responded

Thank you for your feedback. I understand your frustration regarding the oil change special and the additional charges for extra quarts. We strive for transparency in our pricing and appreciate your input as it helps us improve our services. If you have any further concerns, please feel free to reach out.

October 20, 2026

They fixed my problem with minimal costs, and very professionally. Their service department is amazing. More

by Pfeffermark52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Field
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Oct 21, 2026 -

Group 1 Kia Tomball responded

Hi, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

October 20, 2026

Amazing service. Veronica warmly greeted us as soon as we arrived, Melvin kept us informed throughout the service visit (including a service video) and Caleb was very More

by powellzita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica, Melvin, Caleb
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Oct 21, 2026 -

Group 1 Kia Tomball responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything.

October 19, 2026

Group 1 was amazing! They were kind and thoughtful. Very timely. Highly recommend them to anyone! More

by Kb04
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tara, Loab Burke
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Oct 20, 2026 -

Group 1 Kia Tomball responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 17, 2026

The people here were super nice. Especially Rochelle and Stacie, they were very patient with me. More

by kiaraadair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rochelle Walker
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Oct 19, 2026 -

Group 1 Kia Tomball responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 17, 2026

The staff, Wendy specifically, was incredibly helpful in aiding me in my purchase of a KIA Sportage. She answered all my questions very promptly and was very flexible when it came to test driving vehicles. More

by MatthewR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendy Leyva
Print
October 15, 2026

This new facility is awesome! From the moment I was at the automatic door in service, enjoying the waiting room until my vehicle was ready. Johnny is an excellent Kia staff member More

by Luis Javier Mena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Print
Oct 16, 2026 -

Group 1 Kia Tomball responded

Luis, we're happy you found our staff to be so supportive during your experience here at Group 1 Kia Tomball. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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