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Group 1 Kia Tomball

Tomball, TX

4.6
560 Reviews

25501 TX-249

Tomball, TX

77375

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Showing 560 reviews

June 14, 2026

Friendly service; work completed on time; offers transportation to and from the facility; nice response on service calls. More

by Ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
June 12, 2026

Group 1 Kia is the best! Never a bad experience! From purchasing a brand new car to the service department 90K miles later,always honest and never over charged for anything! More

by lacreole73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Jun 14, 2026 -

Group 1 Kia Tomball responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 11, 2026

Quick and great service. Caleb was very helpful. Answered all my questions. Beautiful dealership. That’s all More

by junie.terry1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Jun 12, 2026 -

Group 1 Kia Tomball responded

Hello, we're happy you found our staff Caleb to be so supportive during your experience here at Group 1 Kia Tomball. If you have any further questions, please give us a call. We're always happy to help!

June 06, 2026

From the moment I walked in, I was greeted and attended to promptly. The staff was friendly and knowledgeable. More

by CAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 07, 2026 -

Group 1 Kia Tomball responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 06, 2026

Jason is super nice to us. He truly cares about us and treats us very kindly. We always love coming to him. More

by suied.lubna12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason L.
Jun 07, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2026

Excellent staff and service and on time with service and o I wo6 recommend dealer ratings More

by lindaaustin1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T january
Jun 05, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2026

I had a great experience during my recent car maintenance service, thanks to Caleb. From start to finish, he was professional, knowledgeable, and friendly. He took the time to explain the work that needed to More

by Prissyislas87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Jun 01, 2026 -

Group 1 Kia Tomball responded

Hi, we are so happy to read such a great review about Group 1 Kia Tomball! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2026

They really took care of me. I appreciate the time they took dealing with my vehicle.They were awesome.If you need a vehicle I recommend KiA Tomball. More

by rjfretty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Tessier, Loab Burke
Jun 01, 2026 -

Group 1 Kia Tomball responded

We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!

May 30, 2026

My Name Is Adriana Soto. I had an appointment to do oil change and tire rotation. They told me that it will take “2 hs” but it took “2:35 hs “ for all washing included. It’s More

by aizivec
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody that I want to be rated
Jun 04, 2026 -

Group 1 Kia Tomball responded

Hi Adriana! Thank you so much for taking the time to share your experience. We apologize for the longer wait time and we'll definitely work on being more efficient. We value your feedback and hope to provide you with a faster service next time. We appreciate your support and thank you for recommending us to your friends. Have a great day!

May 30, 2026

Kara, our service agent, was friendly and professional. Kept us informed so no surprises. Great job all around. More

by Schnabl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara
Jun 01, 2026 -

Group 1 Kia Tomball responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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