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Beck & Masten Kia

Tomball, TX

4.6
477 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 477 reviews

December 03, 2025

Service was good. team met me soon as I got there. Service was finished earlier than predicted. More

by bughlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie and 2 other Ladies but I don't remember their names
December 02, 2025

Service is very good. Jason Lucas is my advisor and he takes good care of customers. More

by skinner0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Dec 03, 2025 -

Beck & Masten Kia responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2025

Irresponsible sales person, we left dealership upset - middle manager made up by delivering car to our house - last sales person a different one gave us heart burns by taking 4 hours to wash and clean car More

by Izzy.ahmad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gavin, Alex, Victor
Dec 02, 2025 -

Beck & Masten Kia responded

I am sorry that this has happened. I will be reaching out to you to schedule an appointment to go over all of the features of the vehicle with you. Loab Burke General Sales Manager lburke@Group1Auto.com

November 29, 2025

Natalie provided warm friendly service. the waiting area is comfortable with all you can drink coffee. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Nov 30, 2025 -

Beck & Masten Kia responded

Andy, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you have any further questions, please give us a call. We're always happy to help!

November 29, 2025

Stacie Thomas is amazing! ! She went above and beyond to help me get my first car. More

by maddyyalese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacie Thomas
Dec 02, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you have any further questions, please give us a call. We're always happy to help!

November 24, 2025

I scheduled an appt to have a service on my vehicle. When I arrived there was an employee outside greeted me confirmed my appt, service team member Johnny spoke to me and offered me a better service tha More

by brit_albrecht1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOHNNY
Nov 24, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! If you have any further questions, please don't hesitate to reach out!

November 23, 2025

Wonderful people, polite. Not pushy. Bravery patient with an customer unsure of which vehicle she wanted. Helped make decision on purchase. very helpful More

by Pegasus19575
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny
Nov 24, 2025 -

Beck & Masten Kia responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck & Masten Kia. If you have any further questions, please don't hesitate to reach out!

November 23, 2025

We had a great experience with the service department! Our car had to be towed to the service center on a Saturday and they fixed everything the same day. Everyone was courteous and we felt we were provid More

by lrobertson070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Nov 24, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! Thank you again, and have a fantastic day!

November 21, 2025

Johnny is always a great help very great customer service and always go over a beyond need more like him More

by Breterryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnny
Nov 23, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please don't hesitate to reach out to us if there's anything more we can do!

November 18, 2025

Great quality service, advisors and managers really helpful. Time efficient and very straightforward. Good job. More

by cruzsteven23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Nov 20, 2025 -

Beck & Masten Kia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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