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Group 1 Kia Tomball
Tomball, TX
641 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 641 reviews
October 20, 2026
Amazing service. Veronica warmly greeted us as soon as we arrived, Melvin kept us informed throughout the service visit (including a service video) and Caleb was very Veronica warmly greeted us as soon as we arrived, Melvin kept us informed throughout the service visit (including a service video) and Caleb was very helpful explaining the final invoice. I highly recommend this dealership. More
by powellzita
Employees Worked With
Veronica, Melvin, Caleb
October 17, 2026
The staff, Wendy specifically, was incredibly helpful in aiding me in my purchase of a KIA Sportage. She answered all my questions very promptly and was very flexible when it came to test driving vehicles. aiding me in my purchase of a KIA Sportage. She answered all my questions very promptly and was very flexible when it came to test driving vehicles. The dealership is clean and well managed and the staff is very friendly and not pushy at all. More
by MatthewR
Employees Worked With
Wendy Leyva
October 15, 2026
This new facility is awesome! From the moment I was at the automatic door in service, enjoying the waiting room until my vehicle was ready. Johnny is an excellent Kia staff member From the moment I was at the automatic door in service, enjoying the waiting room until my vehicle was ready. Johnny is an excellent Kia staff member, always professional and reliable. Thank you! Until the next time More
by Luis Javier Mena
Employees Worked With
Johnny
October 15, 2026
My service appointment was at 1 I didn’t get my car until after4. That is a long wait. Also I bought the accelerated maintenance agreement which should have included a car wash but my car did not looked wash after4. That is a long wait. Also I bought the accelerated maintenance agreement which should have included a car wash but my car did not looked washed. The place did not look that busy for such a long wait time More
by sylviagodom
Employees Worked With
Rodney Field
October 14, 2026
Magnificent building with wonderful personnel, including my service advisor whose name is Jason. He is extremely helpful, knowledgeable, and accommodating. my service advisor whose name is Jason. He is extremely helpful, knowledgeable, and accommodating. More
by jjtongee
Employees Worked With
Jason
October 14, 2026
Sales is about average, but the service department is better and after the redesign is more organized with a covered entry and departure area and attendants constantly checking on the incoming customers. better and after the redesign is more organized with a covered entry and departure area and attendants constantly checking on the incoming customers. Caleb Lieper was my advisor on my last visit and was organized and efficient. More
by bernie.dy
Employees Worked With
Caleb Lieper
October 07, 2026
Dealership is beautiful, bright and welcoming. The waiting area is a vast improvement over the old one. Everyone was friendly and welcoming. I actually came in for service for my K4 and left with The waiting area is a vast improvement over the old one. Everyone was friendly and welcoming. I actually came in for service for my K4 and left with a new Sportage. I have had about 6 KIAs and have loved them all. More
by Charlotte Berg
Employees Worked With
Jason in service, Tara in sales and Charles Heygood in Finance , Alexandria Tessier, Loab Burke
