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Group 1 Kia Tomball

Tomball, TX

Overview
Reviews
Vehicles
4.6
614 Reviews
Call Dealership (281) 655-3066

25501 TX-249

Tomball, TX

77375

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Showing 614 reviews

September 07, 2026

Jason did an awesome job on communicating with us on everything that was going on with my car. Could not recommend Jason enough! More

by Jackie Roszak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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September 07, 2026

I want to thank Santiago for helping my find my SUV. He made my dad and worked alongside my dad to help hold it while I was at work. When it was time to get start the process he made it so easy super p More

by TQ Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago
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September 06, 2026

Wow! This experience was great! Group 1 will be my new dealership for maintenance going foward! More

by wiensjoel2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Tessier, Loab Burke
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Sep 07, 2026 -

Group 1 Kia Tomball responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Kia Tomball. We do hope we can be of assistance in the future. Take care!

September 03, 2026

Very courteous and friendly service team. Provided service in a reasonable time. Looking forward to go back again More

by mmunir52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Tessier, Loab Burke
Print
Sep 04, 2026 -

Group 1 Kia Tomball responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Kia Tomball! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2026

Excellent service! Made an appointment for multiple recalls and was able to come in right away and have them fixed in a timely manner. They provided me updates througho More

by Hjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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September 03, 2026

Great service. Jason Lucas took good care during my appointment, explained everything and the job was done in time. More

by yarigsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
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Sep 04, 2026 -

Group 1 Kia Tomball responded

Yarigsa, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2026

Brandon was very knowledgeable and personable. Christine made things go quick and simple. Overall the whole process was pleasant for my first car deal with the EV6! More

by pham.1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Christine
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Sep 03, 2026 -

Group 1 Kia Tomball responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Kia Tomball. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 02, 2026

Great staff! Car has some troubles but they are helping me find a solution. Also nice building! More

by TConway
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie
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Sep 03, 2026 -

Group 1 Kia Tomball responded

Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

August 31, 2026

An oil change will usually take you about 4 hours. Staff doesn’t provide updates in person or over the messaging interface. In general staff isn’t very friendly. More

by Omar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnny Maldonado
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Sep 02, 2026 -

Group 1 Kia Tomball responded

Thank you for sharing your experience. I’m truly sorry that your visit fell short, especially regarding the extended wait time, lack of communication, and the level of friendliness you received. This is not the experience we want for our guests. I would sincerely appreciate the opportunity to speak with you personally and learn more about your visit. Please feel free to contact me directly so I can address your concerns at Lburke@group1auto.com or 281-655-3160. - Loab “Doc” Burke General Manager

August 31, 2026

Very nice waiting room. Quick service and at a good price. Service yep was very good More

by dB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calab
Print
Sep 01, 2026 -

Group 1 Kia Tomball responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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