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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.6
482 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 482 reviews

December 21, 2025

Took it for warranty work. Was told it had to be there 24. Was not to,d that when I made the appointment. I couldn’t leave it. Also inspection report stated one of the th More

by marysmolik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie, Margo
Report | Print
December 19, 2025

Went to have warranty work done . Was told car had to be there 24 hrs. Was not told this when appointment was made. Warranty work not done. Wasted my time. More

by marysmolik
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Margo was excellent in helping and explaining
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December 17, 2025

The service department is kind and helpful. The atmosphere is comfortable. If I need sevice on my Kia, this is where I come! More

by Theresa.Walker.Rowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Dec 21, 2025 -

Beck & Masten Kia responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 16, 2025

Fast, conscientious service. Caleb is a wonderful service advisor. Listens well, through, and follow through is excellent. More

by Cscherzer.ttpi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Dec 19, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2025

Nick Hines was amazing and incredibly professional. I highly recommend this dealership! The General Manager was awesome as well in being a hands on leader! More

by mtoddmac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hines
Report | Print
Dec 17, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

December 03, 2025

Service was good. team met me soon as I got there. Service was finished earlier than predicted. More

by bughlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie and 2 other Ladies but I don't remember their names
Report | Print
Dec 04, 2025 -

Beck & Masten Kia responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 02, 2025

Service is very good. Jason Lucas is my advisor and he takes good care of customers. More

by skinner0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Report | Print
Dec 03, 2025 -

Beck & Masten Kia responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2025

Irresponsible sales person, we left dealership upset - middle manager made up by delivering car to our house - last sales person a different one gave us heart burns by taking 4 hours to wash and clean car More

by Izzy.ahmad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gavin, Alex, Victor
Report | Print
Dec 02, 2025 -

Beck & Masten Kia responded

I am sorry that this has happened. I will be reaching out to you to schedule an appointment to go over all of the features of the vehicle with you. Loab Burke General Sales Manager lburke@Group1Auto.com

November 29, 2025

Natalie provided warm friendly service. the waiting area is comfortable with all you can drink coffee. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie
Report | Print
Nov 30, 2025 -

Beck & Masten Kia responded

Andy, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you have any further questions, please give us a call. We're always happy to help!

November 29, 2025

Stacie Thomas is amazing! ! She went above and beyond to help me get my first car. More

by maddyyalese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacie Thomas
Report | Print
Dec 02, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you have any further questions, please give us a call. We're always happy to help!

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