Back

Beck & Masten Kia

Tomball, TX

4.4
352 Reviews

25503 Tomball Parkway

Tomball, TX

77375

Directions

By Type

Showing 352 reviews

May 30, 2025

The dealership is amazing. The staff was friendly, very helpful and answered all of my questions. Mr. Maldonado helped me today and he was great. More

by jimnkaykay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Maldonado
May 29, 2025

A little slow but does decent work at reasonable prices will definitely use them again More

by Corbettboaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 31, 2025 -

Beck & Masten Kia responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 28, 2025

Service Rep, Jason was through. Informed me of other options that I may consider. Job completed in less time than stated. Thumbs up. More

by jeffbrauninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason.
May 29, 2025 -

jeffbrauninger responded

I scheduled to have an oil change for my Telluride. After being checked in, my car was serviced quickly, took about an hour. Very good.

May 22, 2025

Usually a good experience. But 1) online service reservation didn’t inform service manager of items to be done or question I submitted, 2) online tracking didn’t update status More

by jp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 24, 2025 -

Beck & Masten Kia responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our General Manager, Elyasi Farzad, at felyasi@group1auto.com when you have a chance. We look forward to hearing from you.

May 21, 2025

Service advisors were friendly and helpful. . The place was clean and well kept and I left with a clean car!!!😄 More

by Nannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
May 23, 2025 -

Beck & Masten Kia responded

Hi Nannie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 20, 2025

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 More

by bkeiline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Maldonado
May 23, 2025 -

Beck & Masten Kia responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

May 19, 2025

Outstanding service from Jason Lucas, very professional and highly knowledgeable. Great experience will be back More

by williams.cypress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
May 22, 2025 -

Beck & Masten Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jason here at Maxwell Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2025

Just love the comfort of feeling like family. Having that nephew or niece makings sure their Dad or Mom is providing a great deal and service of being apart of a great family More

by thelena_729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal
May 18, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2025

Excellent customer service, professionalism, Mr. Caleb, very respectful and professional, demonstrating knowledge and security, excellent customer service, the entire time I was there, he informed m More

by yanirenava3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sr. Caleb
May 20, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found Caleb to be so supportive during your experience here at Beck & Masten Kia. We are always more than happy to assist you if anything else comes up. Take care!

May 17, 2025

Customer service was great my personal contact Jalal Barzi, so kind and understanding and patient answering all my questions. More

by madelyn_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal Barazi
May 20, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found Jalal to be so supportive during your experience here at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...