
Beck & Masten Kia
Tomball, TX
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They originally told me my vehicle will be ready on Tuesday, Wednesday at the latest, but I did not end up receiving my vehicle back until late Friday afternoon. Communication was poor on the dealershi Tuesday, Wednesday at the latest, but I did not end up receiving my vehicle back until late Friday afternoon. Communication was poor on the dealership end. I called several times to check on the status of my vehicle and would always be told that I would receive an update soon, however, hours would go by without any updates. For the outrageous prices they charge for repairs, you would expect much better customer service. Extremely dissatisfied, would not recommend getting any vehicle serviced here. More
Brandon did all he could to find the right vehicle, get the best trade value and interest rate and get me out as quickly as possible the best trade value and interest rate and get me out as quickly as possible More
Always very courteous and friendly. They have taken very good care of us, in fact we have purchased 2 vehicles from them in the last 6 months. Really enjoy doing business with them They have taken very good care of us, in fact we have purchased 2 vehicles from them in the last 6 months. Really enjoy doing business with them More
Good customer service, good wait time and people are willing to work with you to make sure you get the best deal that works for you. This is my second brand new car from this dealership. Highly recomm willing to work with you to make sure you get the best deal that works for you. This is my second brand new car from this dealership. Highly recommend! More
My wife and I went into this dealership to buy a particular car. We were met by a well trained knowledgeable person who was very interested in helping us find exactly what we wanted. The purchase wa particular car. We were met by a well trained knowledgeable person who was very interested in helping us find exactly what we wanted. The purchase was complete and swift. Thanks Gavin. More