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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.5
437 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 437 reviews

October 04, 2025

Johhny Maldonado was an absolute pleasure to work with! Kept me up to date on all repairs and service as it moved through the process. Highly recommend as a service advisor! More

by shapiro521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johhny Maldonado
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October 03, 2025

I love this dealership they were amazing they did everything exactly what they said even ubered me to the dealership they are great More

by victoriouswife0922
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Williams
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Oct 04, 2025 -

Beck & Masten Kia responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2025

Easy process very attentative staff nice dealership overall. Easy car buying process have ever experienced More

by Carla brinegar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Oct 04, 2025 -

Beck & Masten Kia responded

Hi Carla, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2025

Easy process, Helpful advisor applied my discount without issue and even offered a car wash. More

by Lnewton_reg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JALAL
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Oct 04, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2025

The service advisor was fantastic and personable. I always appreciate the great value of this dealership. More

by CTTelluride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
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Oct 03, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 29, 2025

Dealership tried to get Kia to honor the recall to replace the engine but after 4 months Kia denied the new engine. It was very clear it was a Kia defect but they decided to take 4 MONTHS to finally d More

by Ned520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Everyone
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Oct 03, 2025 -

Beck & Masten Kia responded

Thanks for your review. As you mentioned we tried for 3-4 months for manufacture’s approval. . We understand the frustration but as a dealer we do not have the ability to overturn a manufacturers decision with regards to warranty claims. Please reach out to me if you with any further questions or concerns. Farzad Elyasi 281-655-3063

September 25, 2025

Our experience for service in my Kia carnival was great. It was faster than expected and my vehicle was clean when delivered. More

by gonzalezalma0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica
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Sep 27, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 25, 2025

Very quick and professional service and waiting area. Dealership has great Service Advisor in Jason Lucas. More

by MaryAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas Service Advisor
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Sep 27, 2025 -

Beck & Masten Kia responded

Hi Maryann, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2025

Awesome experience. No hassle went in and out with two cars. Stacie made it happen. Thanks More

by Juanoffroad21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacie Thomas
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Sep 25, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2025

Wonderful helpful employees from the young men that receive the cars to the service rep like Jason Lucas & the awesome little lady who seems to direct things. Very pleased & grateful. I’m sure the mech More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Report | Print
Sep 25, 2025 -

Beck & Masten Kia responded

Hi Martha, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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