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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.6
507 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 507 reviews

February 23, 2026

Anthony took care of me as soon as I arrived. He was great! I’ll definitely be back! More

by Ginaraquel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony , Alexandria Tessier, Loab Burke
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Feb 26, 2026 -

Beck & Masten Kia responded

Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

February 20, 2026

I was very happy with the purchase, until I got the EV9 & tried to park it in my garage. Guess what? No cameras! If I had known this, I would never have gotten this model! More

by joey.matthew
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexandria Tessier, Loab Burke
Report | Print
Feb 25, 2026 -

Beck & Masten Kia responded

We apologize for any inconvenience with the EV9's camera feature. We hope you're still enjoying the other great features of your new EV9!

February 19, 2026

People are friendly, service was ok. Took a little bit longer than expected, but they took care of me. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo, Natalie
Report | Print
Feb 21, 2026 -

Beck & Masten Kia responded

Thank you for your feedback! We pride ourselves on our friendly team and we apologize for any delays. We're glad we were able to take care of you. Your satisfaction is our top priority!

February 16, 2026

Easy to book appointment online. Great service. Detailed and honest feedback on the cars condition. More

by coolhep007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Feb 18, 2026 -

Beck & Masten Kia responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2026

It’s a pleasure working with Jason. Thank you for a smooth experience every time More

by dancing.sara12
Recommend Dealer
Yes
Employees Worked With
Jason, Alexandria Tessier, Loab Burke
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Feb 15, 2026 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2026

Very nice and friendly staff,Caleb treated me like a MVP really good service love that dealer More

by manuelperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb
Report | Print
Feb 13, 2026 -

Beck & Masten Kia responded

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

February 07, 2026

This dealership has the WORST service department I have ever dealt with!!! Service agent does not follow up with you! I request additional serivce for my car, I goes to pick it up they tried to charge me f More

by Danielle gray.young
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexandria Tessier, Loab Burke
Report | Print
Feb 07, 2026 -

Danielle gray.young responded

Tomball service department is the WORST!!

Feb 12, 2026 -

Beck & Masten Kia responded

Thank you for your feedback. I would love to know more about your experience. Please reach me at 281-655-3063 or felyasi@group1auto.com , Farzad Elyasi , General Manager Thanks,

February 03, 2026

We had a lovely experience! From start to finish, everyone was a pleasure to deal with! More

by rathbun4.lr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
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Feb 06, 2026 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 20, 2026

Jason did a terrific job of scheduling my Kia. All the work was done professionally and on time. Love the video of what needs to be done. More

by dmmaxson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Report | Print
Jan 22, 2026 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Thank you, and have a fantastic day!

January 19, 2026

3300 dollar's and the car still doesn't work. They changed out a module that wasn't even necessary. I know this because a previous electrical shop told me the ecm needed to be reprogrammed and it More

by wmartin8191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alexandria Tessier, Loab Burke
Report | Print
Jan 22, 2026 -

Beck & Masten Kia responded

Thank you for taking the time to share your feedback. We're sorry to hear that you're unhappy with your recent service experience issues. After reviewing your visit, we did note and communicate that the completed repair would not fully resolve the concern without the recommended additional repairs. We understand how frustrating this can be and would welcome the opportunity to discuss this further. Please feel free to reach out to me directly to work toward a resolution.      Elias Perez | Service Director 281-655-3134

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