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Beck & Masten Kia

Tomball, TX

4.6
535 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 535 reviews

April 10, 2026

Service department was excellent. Anthony Van Winkle was very professional and excellent communication with me. More

by derickmuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Van Winkle
April 09, 2026

They did the indicated service promptly and efficiently as indicated. However they neglected to air up a tire as they promised. More

by oli5527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Tessier, Loab Burke
April 09, 2026

Jason and the service department always do a good job communicating and getting you in and out as fast as possible! More

by Lukewoolley3220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 10, 2026 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at Beck Masten Kia! Feel free to reach out to us if you need anything. Have a wonderful day.

April 04, 2026

Two hours plus for an inspection and oil change seems considerably long. Service is friendly and considerate. More

by wayneecalkins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Maldanado
Apr 07, 2026 -

Beck & Masten Kia responded

Thank you for sharing your experience. We're sorry to hear that our service did not meet your expectations. Please contact me directly so we may find a resolution as soon as possible.   Elias Perez | Kia of Tomball Service Director 281-655-3134

April 03, 2026

I brought my Kia for oil change and to fix gear shift stuck per online Saturday appointment. The oil change went well but unable to fix gearshift’s stuck. I was advised Mechanic works only Mon-Friday not More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The guys and gals to look for Caleb McKenzie the helpful lady Margo and Jason was great 👍
Apr 07, 2026 -

Beck & Masten Kia responded

Thank you for taking the time to share your experience with us. We're happy to hear that your oil change service went well and that our team provided great service. We apologize for any inconvenience with the gearshift and will take your feedback into consideration for future improvements. We hope to have the opportunity to provide you with a 5-star experience next time.

April 02, 2026

Everyone there was really friendly and very warming. The experience we had shopping for a vehicle was smooth. Ms. Stacie was an awesome sales person. She didn't rush us or bombard us in any fashion. She More

by bateslorri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacie Thomas, Alexandria Tessier, Loab Burke
Apr 05, 2026 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2026

This dealership is where I’m buying my next car. Great sales consultant: Muhammad Waqas Khan. And, the dealership is getting bigger, wow! More

by Abraham1jasso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexandria Tessier, Loab Burke
Apr 03, 2026 -

Beck & Masten Kia responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 02, 2026

Charged for two hours of labor so they could screw in the windshield motor. $400 and two hours for the tech to do that work. Had a coolant flush previously from them and they found my coolant was low and I h More

by winstonspowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue
Apr 06, 2026 -

Beck & Masten Kia responded

Thank you for sharing your experience. We're sorry to hear that our service did not meet your expectations. I cannot find your profile based on this review. Please contact me directly so we may find a resolution as soon as possible.       Elias Perez | Kia of Tomball Group 1 Automotive  Service Director O: 281-655-3134

April 01, 2026

Great experience with their service department. Entire sytaff is friendly, helpful & very , very professional. Only dealership that will service my vehicle. More

by Stasko1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Tessier, Loab Burke
Apr 03, 2026 -

Beck & Masten Kia responded

Hi, your wonderful feedback and rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day.

March 31, 2026

I was so impressed with everything about this dealership! My salesman Tarik and the manager were very informative patient and kind! I got a great deal for my trade and got a new Kia Sorento that I love. More

by Clkkroll
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarik salesman
Apr 04, 2026 -

Beck & Masten Kia responded

Hello, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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