
Beck & Masten Kia
Tomball, TX
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I didn't ever take our vehicles to dealerships before having a Kia, but I've been pleasantly surprised by how well we're taken care of at Beck & Masten. Jason Lucas is my favorite service rep - he always having a Kia, but I've been pleasantly surprised by how well we're taken care of at Beck & Masten. Jason Lucas is my favorite service rep - he always does his best to explain what we need and what we can wait on. I got a comparison quote at another shop once, and they wanted to charge way more (and do more than I needed). More
I had an issue with the Cal tech product when bought the a week ago due to communication during finance. It’s lot to digest for electronic contract. There are 3rd party contracts that’s non cancellable such a week ago due to communication during finance. It’s lot to digest for electronic contract. There are 3rd party contracts that’s non cancellable such as coating ( due to type of service). I was not happy with it but Loab Burke “Doc” called me to dealer ship and took care of it. Thanks to Doc, Beck and Masten kia has a great product ( new gen Kia), personable staff. Thanks!! More
Sales department was great. The service department needs alot of work. I value communication and the lack of it in the service department was appalling. It was not with just o The service department needs alot of work. I value communication and the lack of it in the service department was appalling. It was not with just one service employee but with multiple. More
Bought a car with Cielo, She was very professional and knowledgeable of our 2025 Kia K4. She will always be honest and genuine about the buying process. Will be back for future purchases. knowledgeable of our 2025 Kia K4. She will always be honest and genuine about the buying process. Will be back for future purchases. More
Excellent customer service! Car servicing was completed timely with thorough diagnosis and professional recommendations. Thank you Car servicing was completed timely with thorough diagnosis and professional recommendations. Thank you More