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Beck & Masten Kia

Tomball, TX

4.4
330 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 330 reviews

November 30, 2024

The service department, specifically Johnny, were so very professional. I came in with concerns of what could be wrong with my car, but they were very helpful explaining what the issue was and how they were More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 01, 2024 -

Beck & Masten Kia responded

Hello James, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2024

This dealership employees are always nice, courteous and willing to help. The point inspection along with the video they send customers are very helpful in making decisions on how to care for your car. More

by Jackson.cristal31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 02, 2024 -

Beck & Masten Kia responded

Hello, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

November 30, 2024

I was pleased with service, both at the desk and the work they did on my car. My car was thoroughly checked out, oil was changed and tires were rotated and I was told about an alignment issue that was addres More

by Robertsgirl1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo was my service rep
Dec 02, 2024 -

Beck & Masten Kia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2024

Wish you had more stars Brandon was great and made every thing easy for us. More

by Shawtpatton95
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 02, 2024 -

Beck & Masten Kia responded

Hello, we're happy you found Brandon to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2024

Customer service advisor Me. Jason Lucas was friendly and professional. He answered all my questions. More

by Aguirrejz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Jason Lucas
Dec 02, 2024 -

Beck & Masten Kia responded

Hello, we're happy you found Jason to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2024

I waiting +4hr to get my car done… in addition I had to come back for my wheel lock that added 45+min to my trip, on top of it they let a bit of the front wheel loose. I’m totally disappointed More

by luisgonzalez8319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jalal, and Elias
Nov 28, 2024 -

Beck & Masten Kia responded

luisgonzalez8319, We truly value your business and thank you for bringing this to my attention. Please contact me directly at lburke@Group1Auto.com. I would like an opportunity to resolve this issue and to know more about your experience. I look forward to speaking with you. Loab Burke General Sales Manager

November 25, 2024

Brenden Burke the salesman and Brad the finance person were excellent friendly and efficient! They made buying a car a great experience! More

by Gwen butler-Contreras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braden Burke , Brad
Nov 26, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Excellent customer service when my car was being serviced. The representative kept me informed throughout the process and the service was done in an efficient way. More

by Admarley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal
Nov 27, 2024 -

Beck & Masten Kia responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

Jason took time to explain what I needed, helped me get a ride home, and the work was done reasonably quick. More

by jrocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 25, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

The service is outstanding. Our Service Advisor, Margo, always takes great care of us. She has our Telluride washed and ready to go when she promised. More

by lvshort83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Nov 21, 2024 -

Beck & Masten Kia responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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