Back

Beck & Masten Kia

Tomball, TX

4.6
535 Reviews

25503 Tomball Parkway

Tomball, TX

77375

Directions

By Type

Showing 535 reviews

August 13, 2025

They tried to charge my daughter 100 usd more… I had to call in and ask for explanation and they took it off and apologized but I don’t like how they tried to take advantage of a 20 year old. More

by MarleneT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 16, 2025 -

Beck & Masten Kia responded

We're sorry for your experience and appreciate you bringing this to our attention. We'll review our processes to ensure it doesn't happen again. Elias Perez Service Director eliasperez@group1auto.com

August 11, 2025

Jason is an excellent Service Advisor. He is an asset to your dealership. He has assisted me on trivial settings on my car with great patience. More

by Melinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Aug 13, 2025 -

Beck & Masten Kia responded

Hi Melinda, thanks for your praise and kind comments about Jason. Feel free to reach out to us if you need anything. Have a wonderful day.

August 10, 2025

Great service and Ms. Madison Rosenbaum is an awesome service advisor. I am completely satisfied with the repairs performed on my 2016 KIA Sorento SUV. More

by jfleydon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Rosenbaum
Aug 11, 2025 -

Beck & Masten Kia responded

Hello, we're happy you found our staff Madison to be so supportive during your experience here at Beck & Masten Kia. We are always more than happy to assist you if anything else comes up. Take care!

August 07, 2025

Very good experience. Staff was great and the dealership is really looking great. This is a great dealership and will buy again! More

by Txroadglide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but they were great
Aug 09, 2025 -

Beck & Masten Kia responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2025

Excellent work as I took the car for change of oil and the updated all the apps, that were pending More

by Fernando Siqueiros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Rosenbaumd
Aug 09, 2025 -

Beck & Masten Kia responded

Hi Fernando, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2025

I bought a 2025 Telluride today and had an awesome experience! The staff is top notch! So very helpful and knowledgeable. My sales rep, Stacie Thomas, made everything easy and seamless. Elise, Anita a More

by cacimae59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacie Thomas
Aug 07, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you're ever in need of more help, please let us know!

August 06, 2025

Good experience and a Gary was a good service advisor. Will continue ue to use this service . More

by lbkilbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 07, 2025 -

Beck & Masten Kia responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 05, 2025

This dealership was amazing Brandon was so nice and helpful he understood what I wanted and what I needed. He helped so much he is a good employee from what he has done towards me. Without his help I w More

by Yanina9027
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 06, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2025

We recently had an outstanding car-buying experience at Beck and Masten Kia. From start to finish, Loab and Xavier ensured the process was seamless and stress-free. Their in depth knowledge and thorough an More

by KELLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier, Loab
Aug 06, 2025 -

Beck & Masten Kia responded

Hello Kelly, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

August 04, 2025

Excellent sales rep -Brandon. Unfortunately, 2.5 hours just to sign paperwork and deliver the car after everything was already approved and finalized. Industry-wide pain. More

by nick.57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 06, 2025 -

Beck & Masten Kia responded

Thank you for your feedback and for acknowledging our excellent sales rep, Brandon. We apologize for the unexpected delay in the final process and are constantly working to improve our efficiency. Thank you for choosing our business and we hope to provide a smoother experience in the future.

...
14
...