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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.5
390 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 390 reviews

February 08, 2025

They were very professional and explained the repairs where we could understand. Margo was very helpful and courteous. More

by Mcmath007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Report | Print
Feb 12, 2025 -

Beck & Masten Kia responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2025

The service department at this dealership is amazing. Elias, the service manager and Margo the service advisor are wonderfully amazing. You can tell that they truly care about their customers they go abo More

by jogarza713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elias and Margo
Report | Print
Feb 12, 2025 -

Beck & Masten Kia responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2025

Super friendly, service oriented, helpful, pleasant to do business with. Sales person was very knowledgeable on the inventory within our price range. Service department was friendly and I received my car More

by DMartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Staci Thomas
Report | Print
Feb 12, 2025 -

Beck & Masten Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2025

On time and very friendly I would highly recommend you to everyone I know. Thanks More

by wsteege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ella
Report | Print
Feb 10, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

February 04, 2025

I received prompt and excellent service from Johnny Maldonado in the service department!! He is always attentive, listens and is willing to go out of his way for his customers! We are very satisfied. More

by julietec84
Recommend Dealer
Yes
Employees Worked With
Johnny Maldonado
Report | Print
Feb 13, 2025 -

Beck & Masten Kia responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2025

They made the process super quick and easy and knew what my family of six needed. More

by Carrie0224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Hines
Report | Print
Feb 10, 2025 -

Beck & Masten Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 04, 2025

Margo was very accommodating, ensuring a smooth and hassle-free process. Highly recommended for great service! More

by Ricthethirdreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Report | Print
Feb 07, 2025 -

Beck & Masten Kia responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 03, 2025

Customer service has always been great throughout the years. The work to the vehicles is great as well More

by Ramdiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal
Report | Print
Feb 07, 2025 -

Beck & Masten Kia responded

Hello Ramdiaz, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2025

Have had lots of conflict regarding signed contracts. Lots of wasted time on followup. Still not settled. More

by LPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison
Report | Print
Feb 07, 2025 -

Beck & Masten Kia responded

Hello LPS, Based on your initials I am unable to view your service records. Please feel free to reach out to directly to resolve your concerns. You may reach me at eliasperez@group1auto.com or 381-655-3134. Thank you Elias Perez Service Manager

January 30, 2025

Margo is fantastic! I appreciate the wonderful service she provides! It means the most to have a great service advisor! More

by tracibreeding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Report | Print
Feb 03, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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