Beck & Masten Kia
Tomball, TX
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Beck and Masten serviced my car today for a minor recall notice. When I called to make the appointment they were able to get me in quickly at my convenience. They also performed a multi point inspection du notice. When I called to make the appointment they were able to get me in quickly at my convenience. They also performed a multi point inspection during which they found a nail in my brand new tire. They fixed it gratis. No complaints here. Thanks for great service! More
Exceptional service department. Due to accidental road hazard emergency repair was called for. Even though i didn’t have appointment the service representative, Gary, took charge Due to accidental road hazard emergency repair was called for. Even though i didn’t have appointment the service representative, Gary, took charge and made sure everything was documented, parts needed were on order and notified me of all that had been done and what was to be next as well as potential outcome with time to expect. All was accomplished as Gary had communicated and the vehicle is in perfect condition. More
Great experience Gavin was an awsome sales person and the GM Farzad is a great person to work with they didnt made a customer they made a friend for life i am super happy with the service i get and the deal GM Farzad is a great person to work with they didnt made a customer they made a friend for life i am super happy with the service i get and the deal i get and the way how Farzad treated me was super fine never see bosses involve in a deal like that personally and take care of the customer highly recommend everyone who is looking for kia i dont think i could get better treatment as a customer anywhere else i really love my Ev9 and the deal is awsome and trade in value was amazing as well. More
We settled on the car we wanted and after that we just wanted to find a good dealership to help us. I found the best price on the car we wanted here. They also stayed very late to make sure I could get th wanted to find a good dealership to help us. I found the best price on the car we wanted here. They also stayed very late to make sure I could get this car purchased on my day off of work. They went above and beyond to make sure I got the car I wanted and everything went smoothly. Jaydan Witschen even came back after he got off work to meet us there and help us get the car we discussed. In the days when we feel like customer service is a thing of the past. They understood how important customer service is. More
Caleb was an amazing service advisor! He was very communicative and kept me up to date about everything going on. I am very happy with my customer service at Beck and Masten Kia and with He was very communicative and kept me up to date about everything going on. I am very happy with my customer service at Beck and Masten Kia and with Kia overall. More

